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Sally Beauty has a rating of 1.73 stars from 211 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Sally Beauty most frequently mention customer service, next day, and credit card problems. Sally Beauty ranks 80th among Beauty Supply sites.
No positive highlights yet
Maddy was extremely welcoming and helpful with my selection of hair dye for my teen daughter. Excellent customer service.
I found this note at the door today 2/4/24 at the store at Rainbow and Spring Mountain. Are you kidding me...since or until. Who knows? I'm waiting 20 min.and still the store it's not open. It is not professional!
You have the maximum learned and supportive personnel who treat assist cautiously. However, you're now not much less expensive, so i would advise you to different humans, as nicely.
Sally beauty is similar to an ulta in that it has all things beauty. It is very convenient to shop here seeing as I can go here for anything I need. I've bought a hair diffuser here once and it has served his purpose. The only reason I would rate this 3 and not higher is because I haven't heard of most of true brands there
Online customer support when you get it, is mediocre at best. Shipping times are slow and they don't always honor the sale prices.
I must say for a while, I thought this place was incredible. But, the stores became expensive and smaller. It is so tight in the isles. Talking about claustrophobic. Nah. I'm good.
I have a Sally card. I have an account there. But I simply CANNOT signin! Ive called, Ive emailed them too and it doesnt change. I can login everywhere else but Sally Beauty. If someone from Sally's sees this, please fix the signin problem!
Before I could drive I would just order online & it was a good experience at the time, even better when I could drive so I didn't have to wait for shipping ofc; p
As far as diversity of products there are some, but they are based more NA market, so trying to find premium dye's like Palty or anything Japanese based like Milbon/Shiseido is impossible, so I end up buying off ebay instead. That's probably my only qualm about this place.
Of what they did have that I liked I bought & nothing really negative to say about the experience either. If nothing else I can at least talk with the staff if I'm unsure of anything or want ideas. There a great bunch, friendly & outgoing.
I love the products, not so much the price... And definitely not the representatives. I had rude representative, who made a mistake and didn't want to admit it! But they have great shampoo... A little on the high end but works!
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Sally Beauty is the world's largest retailer of salon-quality hair color, hair care, nails, salon, and beauty supplies, providing everything you need for salon professional experience at home, and salon professionals the high-quality products they nee...
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