Sainsbury's

Sainsbury's house wines are superb and super priced. Please leave some for me you Wino's you The house red... Yum.

Ordered 2 taste the difference fillet steaks. They were unbelievable tender and very tasty. Fantastic value for money.

I have been a Sainsbury's customer for 15+ years. Primarily I visit their Salford store a couple of times a week and get online delivery once or twice a month.
My local 'big' Sainsbury's has always been pretty well stocked with a range of products and choices that suit my diet and pocket, coupled with the Nectar app and tailored offers on frequently purchased items overall they do well. I've noticed that if I go into store after 19:00 the shelves and choice of produce is somewhat lacking, and there seems to be an increasing number of trolleys for restocking mounting up from this period until close. Generally if there's specific items I really need I try to get there earlier. Fresh produce especially seems to run low from the evening onwards. Queuing has never really been an issue except for at the height of the pandemic, and the occasional exceptionally busy period. The staff have always been pleasant and helpful as required and even if there is a good selection of supermarkets in the local area for the quality of own brand produce and fair offers available it's very very rare that I consider going anywhere else, whether I need milk and bread or food for a week.
My online orders have always come from Heaton Park branch, I don't know if this is a store and distribution centre or solely a hub for picking and dispatching online orders. I only order from here once a month (usually) to restock on heavy/bulky items and to replenish cupboard goods, but will usually tag on fresh meat and veg for the week whilst I'm at it. I have never had any issues, there will usually be one or two items substituted which have usually been perfectly appropriate and suitable, anything more expensive has a credit voucher applied to your online account and its very easy to reject these at delivery if they are not what you want. I've also never had any issues rejecting damaged items (eggs are the only thing that springs to mind) and getting a credit. Drivers have typically been helpful, polite and courteous, most will help me carry stuff up the stairs (1st floor flat) without a grumble and take the crates back down. Only a couple of drivers were uncomfortable doing this, and this was at the beginning of the pandemic so I totally understood and appreciated their position (they would generally refuse to enter the premises and would stand back from the trolley with the crates on whilst I dealt with it). I'm not sure what would have happened if I had been incapable of doing this due to health or old age, but then if any of these were a real concern I wouldn't live on the first floor in a building without a lift.

Overall I've never had any real problems with Sainsbury's for the 15 plus years I've been a customer of theirs and wouldn't consider going anywhere else for the bulk of my grocery requirements.

I'm in my 40's, have arthritis. The staff are always so kind & helpful. Especially AKO & JOHN. Always cheer me up. So important during lockdown. Means alot. I always leave feeling happy!

Over the years I have had deliveries from other supermarkets at times, but only when I cant get a slot with Sainsburys.
My delivery comes from Sainsburys Barnstaple Devon. The orders are usually missing the odd item due to lack of stock at time order is being picked with the substitute options usually fairly good and usually more expensive BUT Sainsburys refund the difference in price - since the pandemic caused staff shortages the difference is refunded by voucher in your grocery account almost instantly.
This morning's order confirmation email showed items missing and not substituted... so I called Barnstaple and spoke with the delivery manager. He immediately apologised and offered to see what he could do.
Happily surprised he called me back. He was again sincerely apologetic that this had happened but confirmed that he was able find the items and has put them with my groceries for delivery! What a star!
This is not the first time that Sainsburys Barnstaple has proved to me that they value their customers - a handful of years ago an error was made with a gluten free item ordered where it had accidentally been replaced with the gluten version. The manager at Barnstaple not only apologised, but sent a card, flowers and gluten free items as an apology gift.
The managers at Barnstaple go above and beyond what I would ever have expected, particularly in this day and age of 'take it or leave it'!
I would also like to add that the delivery guys and girls have always been friendly and dont make me feel rushed, and always arrive within the time slot!

Brilliant just popped into Sainsbury's today mainly to get cat food but I always cannot resist looking at the sale rails.

Love this because they hang everything according to size although you do have to look for rogue items on the wrong hangars now and then.
Bargain I got two little jackets half price. Perfect for work or casual. Two good quality jackets total price £25 pair.
You just couldn't get these deals in other stores.
The jackets are lined and well cut.
Well done Sainsbury's keep it up.
Very happy shopper.

Had our same driver for last 18 months delivering the food, always good experience

With this review, i'm not talking groceries as i've never had them on-line from here.
I ordered some curtains which were in the sale at a great price. Delivery was fast and as we spent over £50 we got free delivery. The only issue i have is that you can get delivery to your local store if they are part of the Click and Collect service however, despite having 3 big shops near me, none of them were part of it. So when it came to returning a couple of items, i had to take them to a post office
Which just happened to be right opposite a big Sainsburys!
Apart from that the curtains were well made and a great price.