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Sailrite

How would you rate Sailrite?
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Colorado
1 review
0 helpful votes
Follow Justy T.
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While they do not carry the item that I need to solve my problem, they promptly replied to my original review and pointed me in the right direction.

Thank you for providing exemplary service!

Date of experience: December 14, 2020
North Carolina
1 review
0 helpful votes
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Totally satisfied!
February 8, 2018

All went to plan. Very satisfied... please don't make me write 100+ words if i can convey in a few, it will discourage me from doing your surveyvin the future.

Date of experience: February 7, 2018
Massachusetts
1 review
0 helpful votes
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2nd order from here. Love all the product details that are available and videos etc.
Fast shipping as well on a large item. Packed well. Will be ordering again soon.

Date of experience: March 13, 2018
New Jersey
1 review
0 helpful votes
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Decided to reupholster my helm seats. Needed a little filling to round out the corners and some low spots... Batting helped get that full finished look

Date of experience: February 21, 2018
Massachusetts
1 review
0 helpful votes
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Love Sailrite
February 2, 2018

Love everything about Sailrite: the Sunbrella fabric, speedy delivery and great customer service. As an interior design firm, we purchase from Sailrite quite often.

Date of experience: February 1, 2018
New York
3 reviews
0 helpful votes
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Great product!
June 12, 2020

I ordered 3 yards of material to make a cover for my lawn swing. It seemed easily and the cover turned out great. Customer service was excel! Ent. I would not hesitate to order from them again. MTA

Date of experience: June 12, 2020
Maryland
1 review
0 helpful votes
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Absolutely perfect! These worked out so nicely for me. I replaced the always breaking plastic ones on my boat Bimini top. Thanks for having them. Shipping time was also perfect!

Date of experience: June 22, 2019
New York
1 review
0 helpful votes
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Various orders
March 25, 2018

I've had small an large orders. Materials are always good, but I seem to miss the discounts, even by a day. Small orders are charged too high shipping charge.

Date of experience: March 25, 2018
Florida
1 review
0 helpful votes
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I have contacted customer service regarding the issues I'm having with my order. I received a bent frame and incorrect bolts. I can not put together the sewing machine.

Date of experience: February 13, 2018
Support D. Sailrite Rep
over a year old

Hi Alicia, I am so sorry that we have not been responsive to your issue(s). I am all over this trying to figure out where we dropped the ball. You will hear from support by tomorrow morning at the latest. If it is more convenient to call please feel free to reach me at 260-244-4647 ext 221. Thanks, Matt Grant with Sailrite

Utah
2 reviews
0 helpful votes
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Always great service!
March 15, 2018

Every time I order something from Sailrite it arrives in record time and very well packaged. Sailrite is my go to site for all my projects - they always have exactly what I need.

Date of experience: March 13, 2018
Kansas
1 review
0 helpful votes
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No instructions
March 30, 2018

I received my order and it states it will only guarantee product if you follow the instructions, however, none were included so I havent tried using it yet

Date of experience: March 30, 2018
Pennsylvania
1 review
0 helpful votes
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Phifertex fabric
July 29, 2020

Very pleased with the fabric I ordered. The color was a little different than I was expecting but it works and my chairs look beautiful. I would definitely recommend ordering from Sailrite

Date of experience: July 29, 2020
Missouri
1 review
0 helpful votes
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There are a lot of things I can't buy locally. As usual with Sailrite, this is a good product sold by a good company. It got here quick, was well-packaged, and was exactly as described.

Date of experience: March 29, 2018
Indiana
1 review
0 helpful votes
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Great!
March 18, 2020

Called and talked to an expert immediately, and purchase the recommended sail window material, I'll be installing them soon and I'm excited to be able to see through my sails soon!

Date of experience: March 17, 2020
Japan
1 review
0 helpful votes
Follow kazunori i.
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About half the amount of dough and poles were not included in the price.
It was not a small part, but a fabric etc.

I expect you to send it properly.

Date of experience: February 13, 2018
Support D. Sailrite Rep
over a year old

Hi, Thanks for reaching out with your concern. I have looked at the order and it shipped in two boxes. The carrier shows both delivered. Can you confirm that you have received both boxes? Also can you email me at matt@sailrite.com with the items that are not there (assuming you have both boxes)? We will get on this immediately after you email these answers. Thanks, Sailrite

Georgia
2 reviews
2 helpful votes
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The website is very user friendly and easy to navigate, and delivery is super fast. Prices on fabric prices are competitive and mostly less expensive than those of other online sellers.

Date of experience: March 28, 2018
Pennsylvania
1 review
0 helpful votes
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Forgot items
May 2, 2020

I placed an order, then the next day I had to order again, items I forgot. I sent an email, the response was great. Sailrite put all the items in my first order, saves on shipping, and time.

Date of experience: May 1, 2020
Florida
1 review
0 helpful votes
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Sailrite is GREAT! I've been doing business with them since 1998, and couldn't be happier with the fast service and quality products!
Thank you for a very professional experience Sailrite!

Date of experience: February 8, 2018
New Zealand
1 review
0 helpful votes
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Had my order shipped overseas to NZ and was pleased with the delivery speed. Everything arrived in good order. Sailrite has been a good company to deal with and I would highly recommend them

Date of experience: March 10, 2018
New York
1 review
0 helpful votes
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Awesome!
March 24, 2018

Need to repair an antique mag pouch and holster the tools purchased helped me do that. The quality of the tools surpassed my expectation, please keep up the good work!

Date of experience: March 23, 2018

Overview

Sailrite has a rating of 2.9 stars from 433 reviews, indicating that most customers are generally dissatisfied with their purchases. Sailrite ranks 2nd among Sewing sites.

service
36
value
36
shipping
34
returns
9
quality
36
This company does not typically respond to reviews