While they do not carry the item that I need to solve my problem, they promptly replied to my original review and pointed me in the right direction.
Thank you for providing exemplary service!
All went to plan. Very satisfied... please don't make me write 100+ words if i can convey in a few, it will discourage me from doing your surveyvin the future.
2nd order from here. Love all the product details that are available and videos etc.
Fast shipping as well on a large item. Packed well. Will be ordering again soon.
Decided to reupholster my helm seats. Needed a little filling to round out the corners and some low spots... Batting helped get that full finished look
Love everything about Sailrite: the Sunbrella fabric, speedy delivery and great customer service. As an interior design firm, we purchase from Sailrite quite often.
I ordered 3 yards of material to make a cover for my lawn swing. It seemed easily and the cover turned out great. Customer service was excel! Ent. I would not hesitate to order from them again. MTA
Absolutely perfect! These worked out so nicely for me. I replaced the always breaking plastic ones on my boat Bimini top. Thanks for having them. Shipping time was also perfect!
I've had small an large orders. Materials are always good, but I seem to miss the discounts, even by a day. Small orders are charged too high shipping charge.
I have contacted customer service regarding the issues I'm having with my order. I received a bent frame and incorrect bolts. I can not put together the sewing machine.
Every time I order something from Sailrite it arrives in record time and very well packaged. Sailrite is my go to site for all my projects - they always have exactly what I need.
I received my order and it states it will only guarantee product if you follow the instructions, however, none were included so I havent tried using it yet
Very pleased with the fabric I ordered. The color was a little different than I was expecting but it works and my chairs look beautiful. I would definitely recommend ordering from Sailrite
There are a lot of things I can't buy locally. As usual with Sailrite, this is a good product sold by a good company. It got here quick, was well-packaged, and was exactly as described.
Called and talked to an expert immediately, and purchase the recommended sail window material, I'll be installing them soon and I'm excited to be able to see through my sails soon!
About half the amount of dough and poles were not included in the price.
It was not a small part, but a fabric etc.
I expect you to send it properly.
Hi, Thanks for reaching out with your concern. I have looked at the order and it shipped in two boxes. The carrier shows both delivered. Can you confirm that you have received both boxes? Also can you email me at matt@sailrite.com with the items that are not there (assuming you have both boxes)? We will get on this immediately after you email these answers. Thanks, Sailrite
The website is very user friendly and easy to navigate, and delivery is super fast. Prices on fabric prices are competitive and mostly less expensive than those of other online sellers.
I placed an order, then the next day I had to order again, items I forgot. I sent an email, the response was great. Sailrite put all the items in my first order, saves on shipping, and time.
Sailrite is GREAT! I've been doing business with them since 1998, and couldn't be happier with the fast service and quality products!
Thank you for a very professional experience Sailrite!
Had my order shipped overseas to NZ and was pleased with the delivery speed. Everything arrived in good order. Sailrite has been a good company to deal with and I would highly recommend them
Need to repair an antique mag pouch and holster the tools purchased helped me do that. The quality of the tools surpassed my expectation, please keep up the good work!
Answer: Not Required. The service was prompt...
Answer: I have purchased several items from them over the past 3-4 years. Always receive exactly what was advertised.
Answer: Hello Margaret, Sailrite offers samples of all the fabrics we sell, just go to the item you like and click the "Order Sample" button to add it to your cart.
Sailrite has a rating of 2.9 stars from 433 reviews, indicating that most customers are generally dissatisfied with their purchases. Sailrite ranks 2nd among Sewing sites.
Hi Alicia, I am so sorry that we have not been responsive to your issue(s). I am all over this trying to figure out where we dropped the ball. You will hear from support by tomorrow morning at the latest. If it is more convenient to call please feel free to reach me at 260-244-4647 ext 221. Thanks, Matt Grant with Sailrite