Safehouse

Made reservation 12/17/2018 for a party of 12 1/5/2019, followed up by email to confirm after I saw complaints of the restaurant over booking and giving away reservations. In the emails back and forth to a Hanna Sorich aka Agent Smalls I specifically emphasised it was a special event, day of the dinner walked in early for my 7pm reservation and guess what we had no table. I was able to pull up the emails on my phone and show the wait staff and I was asked if I had an email with more information on it despite the subject of the email stated date and time the waitstaff knew the person that emailed me. We were left standing at the front door for an hour and guess what they ended up given us someone Else's reservation. The night was ruined and we received no apology at all. The theme is nice but after starting the night off in such a disappointing way it was impossible to enjoy it.