• SaberForge

SaberForge

Overview

SaberForge has a rating of 4.36 stars from 232 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SaberForge most frequently mention good quality, great work, and mystery box. SaberForge ranks 1st among Swords sites.

  • Service
    55
  • Quality
    171

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 95.5%
Positive
42
Neutral
0
Negative
2

Instant Feedback

3,006 reviews

13
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Never trust a company that will not accept phone calls- obviously not in the business of customer service.
How would you rate SaberForge?
Top Positive Review

“Serious website, nice lightsabers, I always had a good...”

Avril S.
4/6/24

Serious website, nice lightsabers, I always had a good experience when ordering there in the past. (I absolutely adore my redeemer saber)

Top Critical Review

“The interior diameter of my hilt pieces was wrong and...”

Peyton C.
12/26/23

The interior diameter of my hilt pieces was wrong and as a result I've had to spend more on parts from other sites to fit.

Reviews (232)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (115)
Thumbnail of user avrils18
1 review
0 helpful votes
April 6th, 2024
Verified site experience

Serious website, nice lightsabers, I always had a good experience when ordering there in the past. (I absolutely adore my redeemer saber)

Reason I chose this business:

Because I trust the website, and I had a good experience with it in the past

Thumbnail of user kamilk28
4 reviews
0 helpful votes
April 12th, 2024

No need to mention how hard it is to find a store specialised in saber swords, but even if you get your fingers to such, they are going crazy with prices.
I love Saberforge for two reasons, they have a great assortment and they are reasonable with the prices.
You can find some unique pieces here. Plus the quality is at the highest level. I am the proud owner of two of their products: Bushido MK2 and Sins of the Father.
I don't know how to explain how good they are, but I would share this… whenever I go to our cosplay parties, my "toys" are at the centre of attention always 😀

Thumbnail of user nicholist
1 review
0 helpful votes
April 2nd, 2022
Verified purchase

I waited a long time and I didn't receive anything until I contacted the website. Then I got the wrong shade of blue I wanted my saber part colored

The powder coat blue I ordered was a brighter blue than the one you displayed on your website. I want to exchange the one you gave me for the correct shade of blue

* SaberForge attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user ajk57
1 review
0 helpful votes
February 11th, 2024
Verified purchase
• Updated review

I was very happy with my saber blade. They hold up very well after heavy use.

Quality
Quick and efficient!
December 7th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Because they’re fantastic!

Thumbnail of user brandond1074
1 review
0 helpful votes
February 20th, 2024
Verified purchase

Love Saberforge so much. The best sabers I've ever used and the wide range of designs are amazing. They are all so unique and beautiful. I want another Chrome Archon so I can make a double bladed staff saber

Reason I chose this business:

Because it’s the best choice.

Quality
Thumbnail of user patriciam5285
1 review
0 helpful votes
February 11th, 2024
Verified purchase

Very satisfied. Kept me informed on expected arrival

they responded to let me know when I would receive my saber.

Reason I chose this business:

Nephew's christmas present

Service
Quality
Thumbnail of user chrisw3000
1 review
0 helpful votes
April 4th, 2024
Verified purchase

I already had an older SF Saber from back in the day, but the SF Eco Aprentice with the Xeno Electronics is a massive improvement, i cant describe how fun it is to just twirl your saber around and it turns on due to the movement. Really one of the best purchases i have ever made

I've had some issues with a parcel that got lost in transit, but with the help of the customer service the problem got sorted in no time! The communication was very polite and the response time remarkably short, especially if you consider the different time zones.

It's one of the best experiences I'ver had with a customer service so far.

Service
Quality
Thumbnail of user cameronw170
1 review
0 helpful votes
April 3rd, 2022
Verified purchase

I loved every moment getting excited for them to come in. And let me say when they did I was like a little girl wanting to see Justin beaber

Quality
Thumbnail of user robiny95
1 review
0 helpful votes
July 3rd, 2022
Verified purchase

Definately too costly for canadians to buy sabers or blasters, just on the product price point itself.
The shipping is a different story, paid for FedEx 3-5 day and it's day 6 currently with no product or shipping info

Hoping this turns around

* SaberForge attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user erinm981
1 review
0 helpful votes
June 12th, 2022
Verified purchase

Easy selections. LGT sabers are a nice addition. I've been patiently waiting for this particular saber to become available and finally it arrived, it was a no brainer for purchase.

Reason I chose this business:

I pick saberforge over any saber company. Only company I've dealt with.

Quality
Thumbnail of user jacks2274
1 review
0 helpful votes
March 1st, 2024
Verified purchase

The saber is bloody amazing, but I cannot overstate how much it costed + my shipping country fees on top. It ended up being over £500/$630 (Was one of the more expensive ones but still). And Im not in a movie so its not really got too many uses, its flippin cool, but it requires a lot more thought, not something to impulse buy like I did

Reason I chose this business:

Recommended by a former friend.

Quality
Thumbnail of user gregoryg710
1 review
0 helpful votes
April 22nd, 2023
Verified purchase
• Updated review

Love SaberForge hilts. Keep adding LGT options please!

Reason I chose this business:

Better designed empty hilt options for LGT cores.

Quality
More build a hilt options would be awesome
February 21st, 2023
Verified site experience
• Previous review
Reason I chose this business:

LGT compatible hilt options.

Thumbnail of user geoffreyg207
3 reviews
0 helpful votes
April 17th, 2022
Verified purchase

I have a few sabers from Saber Forge and I am happy with all of them. This is no exception..

Reason I chose this business:

Previous purchaser

Quality
Thumbnail of user aidang39
1 review
0 helpful votes
March 28th, 2022
Verified purchase

Lead time can be a bit annoying but it's made to order in the USA

Reason I chose this business:

The classic looks and different grip options

Service
Quality
Thumbnail of user devanr14
1 review
0 helpful votes
October 13th, 2022
Verified purchase

I don't appreciate an order being "caught in time to change" when it involves more money. Yet thats not in time to cancel it. I am only upgrading for resale potential. I won't be using Saberforge in the future. Yet I'd put money on the fact it will take another 4 months to arrive.

Also, they sell the same saber... with neopixel... on etsy in stock for less than I paid on site.

I don't appreciate this company.

Reason I chose this business:

I won't be again.

* SaberForge attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user alexandera334
1 review
0 helpful votes
June 15th, 2022
Verified purchase

I have to say that for a first time buyer the saber I received was top notch quality on the craftsmanship and the sound fonts are amazing. Great selection of different saber sounds and although being the introductory level of dueling sabers it's colors/blade effects are far above any retail saber. Overall a very satisfied customer who will definitely be purchasing another saber in the near future.

Reason I chose this business:

Most favorable word of mouth

Quality
Thumbnail of user davidd4999
1 review
0 helpful votes
April 14th, 2023
Verified purchase

Excellent quality products and the rare times I needed customer support, they were excellent

Reason I chose this business:

Quality and I’m a return customer

Quality
Thumbnail of user nickp747
1 review
0 helpful votes
June 12th, 2022
Verified purchase

The saber I received is the coolest one I've gotten, came with a case to Cary the sabers and all the extra parts as well, the only thing I am confused about I there is what looks to be a stand but no instructions to put the stand together

Reason I chose this business:

I've bought 2 other sabers previously and I enjoy those two so I trust saberforge enough to make a quality product

Quality
Thumbnail of user kodyb24
1 review
0 helpful votes
June 16th, 2023
Verified purchase

Was very pleased with the saber but not the customer service as it took 4 requests to receive a response regarding my missing retention screw and was only told the size to buy a new one my self instead of a new piece all together

Service
Quality
Thumbnail of user joshuab1216
1 review
0 helpful votes
April 20th, 2022
Verified purchase
• Updated review

I ordered a Mystery Saber, Initiate, and was looking forward to having a lightsaber I could have some fun with. I didn't consider the time it would take to fulfill the order, which time it took actually makes sense, but got the shipment two days after shipping, which is what I paid for.

What came was a mystery hilt. I did understand that it would have no electronics, but I thought it would have came with a blade of some kind. It was only after reviewing the mystery box saber description that I found that anything above initiate level came with a blade, but the initiate just came empty, which is NOT what I thought I was ordering.

Am I a bit frustrated and disappointed? Yes, but honestly all the information was right there in front of me. I was just too excited to read the full description to catch that little detail. If I did see that, I wouldn't have ordered, and taken my money to Ultrasaber and bought a grab bag lightsaber for $70 that comes with a hilt and a blade and lights up in a color you get to pick out. I even found a coupon on Honey so the total was $87 with shipping verses the $93 it cost for an empty hilt I got here.

While an empty hilt does lead to some interesting possibilities, it wasn't what I wanted, but I only have myself to blame for that. I might order another mystery box saber in the future, but only after I have some experience of what I'd want to do with it. It's a little hard to swallow spending almost $100 total for a cool looking paperweight.

Reason I chose this business:

Mystery box.

* SaberForge attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Hard to say without having the product in my hands
April 11th, 2022
Verified site experience
• Previous review

Hard to say without having the product in my hands. Paid for two day shipping, and considering tomorrow is Sunday and that this is in the afternoon, I should see this Wednesday.

Reason I chose this business:

Mystery box.

Thumbnail of user brendanl60
1 review
0 helpful votes
August 6th, 2022
Verified purchase
• Updated review

Would prefer free shipping on a $400 order but other than that I have loved all 3 of the other lightsabers I have purchased from saberforge. Each saber I order is uniquely beautiful.

Reason I chose this business:

They are the best of the best

Quality
Great products
November 26th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I’m a nerd

Thumbnail of user corentinb11
1 review
0 helpful votes
January 19th, 2024
Verified purchase

Cool website, the product is perfect like the description, love the details!

Reason I chose this business:

Promotions on the Apprentice Sabers

Quality
Thumbnail of user jennyl534
1 review
0 helpful votes
August 20th, 2023
Verified purchase

Nice, like really nice (I don't have time to give you a real review sorrt!)

Quality
Thumbnail of user garym2826
1 review
0 helpful votes
March 3rd, 2024
Verified purchase

Saber is fantastic but maybe wouldn't order another because the order was shipped using FedEx I had to pay £86 in imports fees, (UK) using shipping like DHL could possibly avoid this.

Reason I chose this business:

I like the designs offered and the custom ability options.

Quality
Thumbnail of user joshuaw269
2 reviews
0 helpful votes
December 9th, 2023
Verified purchase
• Updated review

So many parts to choose from to make your own customized Eco saber, love how mine turned out.

Reason I chose this business:

I have been buying saberforge for years, their lightsabers are very good for dueling and I plan to buy more in the future.

Quality
Very elegant emitter
November 8th, 2023
Verified purchase
• Previous review

Love this upgraded version of the temple guard battle staff emitter, can give a better grip when holding the lightsaber.

Reason I chose this business:

Their lightsabers have good balance, in both hilt and blade, and a wide selection of hilts to choose from.

Quality
Quick and easy, glad to buy from saberforge
February 15th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Been buying from saberforge for years, want to buy more of their sabers.

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From the business

We offer products similar to Custom Lightsaber, LED Lightsaber, and FX Lightsaber. Or if you want to build your own Lightsaber you can acquire parts from us.

Business History

Located just outside Portland, SaberForge has over 20,000sq. Ft of facilities in Oregon City. Join us in making the best custom sabers in the world. And possibly the galaxy.

Company Representative

Thumbnail of user phillipi31
Phillip I.
Typically responds within 2 days

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