Rvparksuperguide

My only intent was to get a guide that could help us find more economical rv parks.
With diesel so high, we thought if we could cut back by getting cheaper campsites it would help. So I opened their website but did not order anything for a few weeks but kept getting messages from them to hurry up and signup for the 30 day free trial. Guaranteed that if not completely satisfied all money would be refunded. I finally signed up and gave them my debit card number and they immediately took $47.00 out for a 2 year membership and $47.00 for an RV sourse pack of which we never received. I was told that they mailed it to me, but we never got one thing in the mail from them. After I signed up for this, my husband started having some health issues that would not allow us to be doing any camping for some time. He is 84 and I am 76 and it is not an easy job hooking up a 5th wheel camper to a truck. I cannot do it and it is becoming very hard for him to do. To make a long story a little shorter. I called to cancel and get my money refunded. This has all taken place since October 24,2011. We have sent upwords of 25-30 messages with no results. First I was told that the card number I gave them was not valid. This is true, it expired 10-30-11 but renewed on 11-02-11 the same number and all. I have told them that it will be okey to send it again which they have not done. One message said I should check pay pal. Well I had to sign up for pay pal but nothing has come through there either. What do I do now. I'm beginning to think that they do not actually have a legitimate business which they assure me they do, but how do I know for sure?