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RushMyPassportReviews 5,127

4.5

About the Business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

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1 review
John B.
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Excellent service
March 14, 2014

Excellent service. Our representative was Scott Singleton in Palm Beach County and he did a wonderful job for us!

Date of experience: March 14, 2014
Yonca Z.
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SCOTT SINGLETON ROCKS!
March 14, 2014

SCOTT SINGLETON ROCKS! The best service EVER to be given from a Representative. SUPER FRIENDLY! RushMyPassport.com is the only way to go for your Passport needs and request to talk to Scott for questions - he will guide you thru and follow up on top of that. Thank you.

Date of experience: March 14, 2014
Thomas G.
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William Weaver followed up with my passports in a timely manner. My passports came in as promised. Thanks William.

Date of experience: March 14, 2014
Frances Z.
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March 13, 2014

Date of experience: March 13, 2014
May R.
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Scott Singleton was in charge of expediting my passport and he did a great job. The only thing that was not immediately clear was when I asked if I can get my old passport as quickly as possible the first staff who answered my inquiry thought it is not possible and later I learned that it is.

Date of experience: March 13, 2014
Daniel E.
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March 13, 2014

Date of experience: March 13, 2014
Shannon R.
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March 13, 2014

Date of experience: March 13, 2014
Jay Y.
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I used the Rushmypassport service for my passport renewal and everything went very smoothly without stress. Their frequent email feedback on the progress was reassuring. Does one really need this service for a routine passport renewal? The answer is no but for me the cost was well worth the reassurance.

Date of experience: March 13, 2014
Craig W.
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I paid a premium for this service and got everything I paid for. I had some concerns if I would be able to get my Passport in time, but their customer service rep William Weaver was very helpful in detailing that they could deliver and that my concerns were unwarrented. A great relief. They delivered well ahead of expectations and William's comments helped to relieve much of my anxity about the rush.

Date of experience: March 13, 2014
Mitch R.
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The expediency of the services offered by RushMyPassport.com is a welcomed relief from the fear of dealing with a government agency when time is of the essence. My case manager, William Weaver, handled the case with great diligence and professionalism.

Date of experience: March 13, 2014
Michael J.
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I was Rushed and anxious to secure my passport renewal for upcoming business. Customer service was very effective, patient, and explicit about all procedures before sending out documents. Received my pass port sooner than expected. Great service, highly recommend!

Date of experience: March 13, 2014
Sandy U.
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William Weaver was my contact at RushMyPassport and did an excellent job processing my order

Date of experience: March 13, 2014
Monique D.
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I was in a complete panic that my daughter had an expired passport for her senior spring break trip in 5 days. Her flight was at 11:00 am and we received her new passport at 7:50 am at our home that morning 10 minutes earlier than promised. She made it on her trip no problem. Amazing!

Date of experience: March 13, 2014
Paul D.
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Great Service
March 13, 2014

Great Service. I unexpectedly needed to get a new passport to comply with the "6-month valid" requirement. RushMyPassport.com appeared to be as fast or faster than other agencies I contacted. James Rosier at RushMyPassport.com handled my application and the whole process, from initial mailing to returned new passport, was completed in 44 hours. Thanks.

Date of experience: March 13, 2014
nicole a.
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Awesome service and customer service reps!
March 13, 2014

Awesome service and customer service reps!

Date of experience: March 13, 2014
KB W.
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Fast and easy
March 12, 2014

Fast and easy. Made the entire process simple to understand.

Date of experience: March 12, 2014
Leslie A.
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Rushmypassport gives efficient and professional service and is well worth the expense if you need a passport in a hurry. William Weaver, the case manager on my account, provided excellent and personable service. I couldn't have asked for more.

Date of experience: March 12, 2014
JAMES J.
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YOU GUYS ARE GREAT
March 12, 2014

YOU GUYS ARE GREAT. I WAS REALLY IMPRESSED WITH YOUR SERVICE. YOU KEPT ME INFORMED THROUGHT THE ENTIRE PROCESS AND WERE VERY HELPFUL WHEN I HAD CONCERNS AND QUESTIONS.

I GIVE YOU A 12 ON A 1-10 SCALE!

JIM GLUECK

Date of experience: March 12, 2014
S W.
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I was really amazed on how fast I got my passport! The customer service was excellent! I think I called them like 5 times before I shipped all my documents because I did not want to make any mistakes. They weren't annoyed and frustrated at all and told me I can call as much times as I needed. They were so nice and helpful and I am definitely going to recommend this company for anyone that needs a passport in a hurry.

Date of experience: March 12, 2014
Ellen I.
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Fast, easy service
March 12, 2014

Fast, easy service. Passport arrived 1 day earlier than promised. Will definitely recommend this service.

Date of experience: March 12, 2014