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RushMyPassportReviews 5,127

4.5

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


rushmypassport.com
West Palm Beach, FL
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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

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1 review
Joe R.
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Constant contact from the provider every step of the way. Kept me from worrying.

Date of experience: March 31, 2014
Roberto O.
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My wife and I discovered my passport was expired only 7 days from our planned vacation to Mexico. We panicked! We searched the internet and found Rush My Passport company who indicated they could deliver 24 hour turn around time to renew my passport. We had never used such a company before so we were very leery. However we read the reviews and went forward because we had no choice. We started the paper work on Wednesday evening. We were contacted immediately by email with very specific easy to understand instructions. Thursday we mailed everything as instructed. We got confirmation Friday that they received our paperwork and it was submitted to the State for processing. We had the passport Monday by Ups overnight mail. I can't tell you how relieved we are and how thankful we are to this company. Special thanks to Amy Figueroa the representative that processed our order. I am amazed at the service we received. Of course it came with a price but that's what we needed to pay for our oversize. Thank you Rush My Passport!

Date of experience: March 31, 2014
KB C.
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Scott Singleton was the customer service agent assigned. I had no issues with the renewal and it was done quickly as advertised. Thanks

Date of experience: March 31, 2014
Deanna E.
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My representative, Scott Singleton, was very helpful in obtaining my son's passport. I would use Scott again for my renewal.

Deanna

Date of experience: March 31, 2014
Ruben G.
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March 31, 2014

Date of experience: March 31, 2014
The T.
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If you need a quick turn around for your passport renewal, Rush Passport is the way to go! We got our passport four days sooner than expected and are on our way to the Bahamas. Thank you Rush Passport.

Date of experience: March 31, 2014
Della C.
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I could not be happier with their service
March 31, 2014

I could not be happier with their service. My passport even arrived earlier than I expected. I also greatly appreciated the frequent updates regarding my passport's progress from my customer service agent, William Weaver.

Date of experience: March 31, 2014
ro V.
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Wm weaver good job 24 hrs before promised
March 30, 2014

Wm weaver good job 24 hrs before promised

Date of experience: March 30, 2014
Renee M.
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We were going to Cancun for Spring Break
March 30, 2014

We were going to Cancun for Spring Break- booked the trip in Dec and did not know that children under 2 needed passports as well! Needless to say 4 days before leaving we wee told and rush my passport bailed us out of not missing our trip! Thank you so much!

Date of experience: March 30, 2014
Cynthia L.
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RushMyPassport did a fantastic job at explaining exactly what I needed for proper documentation and provided terrific status updates. However, UPS totally dropped the ball on delivery. I had to rush to the depot at the very last second to pick up my passport before my vacation had to be totally cancelled. I paid extra for 24hr delivery and did not get any delivery at all. Luckily, I lived close enough to the depot to be able to drive there and retrieve my passport personally. The situation was extremely upsetting and the UPS counter clerk was rude and condescending. Please consider using another carrier. But, Thank you again for your exceptional service.

Date of experience: March 30, 2014
Rich F.
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Very happy!
March 30, 2014

Very happy!
A bit expensive but 100% perfect execution and follow through.

Date of experience: March 30, 2014
diesel G.
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William Weaver got me my passport quickly and smoothly!

Date of experience: March 29, 2014
Dan S.
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My customer service rep was Joe Ockimey
March 29, 2014

My customer service rep was Joe Ockimey. He was absolutely great, very helpful and calmed my nerves when I was starting to worry about the process. He walked me through every step and made it all seem easy. Great job!

Date of experience: March 29, 2014
Sharp F.
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We just got back from our vacation thanks to the excellent service we received from RushMyPassport. A special thank you to William Weaver, who was very professional in helping us through this process. I highly recommend using RushMyPassport!

Date of experience: March 29, 2014
Saravanan S.
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My experience with Rushmypassport was awesome
March 29, 2014

My experience with Rushmypassport was awesome. I had emergency situation to travel in two days and we got our passport done for our daughter in 2 days. I would happy recommend Rushmypassport for any kind of passport services and would avail their services in future.

Date of experience: March 29, 2014
Thomas M.
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March 28, 2014

Date of experience: March 28, 2014
Sherry K.
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Exceptional service and quality people that professionally handle any questions
I had. Definitely a first class organization and well worth the money. My passport
Arrived several days sooner than expected.

Date of experience: March 28, 2014
NFK Y.
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OUTSTANDING!
March 28, 2014

OUTSTANDING! Robert Tarquini walked me through the whole process.

Date of experience: March 28, 2014
Albert C.
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William Weaver did a superb job of answering my questions and taking care of my situation. Thanks for the excellent customer service. Albert Story

Date of experience: March 28, 2014
James B.
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I liked the updates throughout the process, putting my mind at ease

Date of experience: March 28, 2014