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RushMyPassportReviews 5,127

4.5

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


rushmypassport.com
West Palm Beach, FL
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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

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1 review
Nicholas J.
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Absolutely the best...
April 11, 2014

Absolutely the best... went above and beyond any expectation I may have had for any customer service organization. All personal William, Charlene, Terri and everyone else was a pleasure. Thank You & Thanx again..

Date of experience: April 11, 2014
Amanda X.
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Scott Singleton was my customer service rep
April 11, 2014

Scott Singleton was my customer service rep. He was AWESOME, and made it very easy for us. I will recommend them to anyone in the future!

Date of experience: April 11, 2014
Louise L.
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Great service and the follow up info was timely

Date of experience: April 11, 2014
Daniel P.
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April 10, 2014

Date of experience: April 10, 2014
Jessica H.
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This is a great business!
April 10, 2014

This is a great business! Customer service was very helpful in going over the process with me and making sure I had everything correct before sending it off. I paid for the 8-12 day and received even before the 8 days! This process can be stressful and bring a lot of worry but with rushmypassport you can be assured they will take care of you and get you your passport in the time they say!

Date of experience: April 10, 2014
Pam F.
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All of the people I talked to were very professional.
The problems happened when the information I was given was incorrect. Wrong Post Office, hours were incorrect or the service wasn't provided. I understand this happens when web sites are not up to date. But, if this is the source of your information it should be your responsibility to make sure things are accurate.

Thank you

Date of experience: April 10, 2014
Greg J.
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A great company and very professional
April 10, 2014

A great company and very professional. I am a happy customer.

Date of experience: April 10, 2014
Carl W.
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I am very well pleased with the services provided by Rush My Passport! The Web page is easy to navigate, the instructions for each function or need are easy to fathom, and I was kept current on my order status!
Well Done!

Date of experience: April 9, 2014
BUFORD e.
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We were so pleased with Sam and James help and professionalism. They delivered everything they said they would and saved us.I hope everyone does not get in our situation, with less that 30 days on our passports the day of travel but they really got us our passwords in hand in 3 days. Thanks

Date of experience: April 9, 2014
Crystal Z.
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My case worker William Weaver was fast and extremely helpful. I am extremely happy

Date of experience: April 9, 2014
Larry L.
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April 9, 2014

Date of experience: April 9, 2014
art B.
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Rush My travel did exactly as promised
April 9, 2014

Rush My travel did exactly as promised. They renewed my passport and visa in record time. They made it look easy. Ken altman was great he walked me through the process twice to make sure I had it right

Date of experience: April 9, 2014
Alice R.
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William weaver is good at getting the job done

Date of experience: April 9, 2014
Ms O.
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Excellent service!
April 9, 2014

Excellent service! We received our passport on time as promised by the agent. We will always use this service again if need be. Thank you so much for all your help.

Date of experience: April 9, 2014
Angelica A.
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The service at all levels was excellent!
April 8, 2014

The service at all levels was excellent!

Date of experience: April 8, 2014
Ralph I.
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I contacted Rush My Passport.com to get my Authorization number and was greeted by William Weaver, he was very friendly and helpful.The process was very easy and really quick. Thank You

Date of experience: April 8, 2014
Dalton P.
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Perfect; delivered as advertised; saved our vacation! You are the best money ever spent!

Date of experience: April 8, 2014
Ewa S.
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April 8, 2014

Date of experience: April 8, 2014
Deborah C.
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I loved that I was assigned a customer service person who walked me through the whole process including all the details that I needed to make sure that I had right. I could call that person with any questions and they were familiar with my documents and timeline, it made things so much simpler. The customer service person reaching out to me to make sure that things were progressing at each step was very helpful too.

Date of experience: April 8, 2014
Johnny C.
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Dealt with fast well informed, easy to understand workers who were very patient with me. Only conceivable complaint would be wait time while calling in was excessive at times.

Date of experience: April 8, 2014