business logo of RushMyPassport

RushMyPassportReviews 5,127

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


How would you rate RushMyPassport?
grey star
grey star
grey star
grey star
grey star

RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

Instant Feedback

1 review

We monitor reviews for authenticity

Mitch T.
0 reviews
0 helpful votes
Follow Mitch T.
Unfollow Mitch T.
Send Message
Share Review
Report Review

Excellent service
January 14, 2016

Excellent service. I needed my passport renewed within 2 weeks and the nearest passport processing center is 7 hours away. I selected the 6-10 days option and received my passport in 5 working days. Amie Figueroa was very professional and concise. The service was as advertised and the cost was worth it when considering the consequences of untimely renewal. If you passport renewal is relatively straight-forward, I recommend this service for convenience and expedited service.

Date of experience: January 14, 2016
Alan D.
0 reviews
0 helpful votes
Follow Alan D.
Unfollow Alan D.
Send Message
Share Review
Report Review

...
January 14, 2016

Date of experience: January 14, 2016
benjamin s.
0 reviews
0 helpful votes
Follow benjamin s.
Unfollow benjamin s.
Send Message
Share Review
Report Review

What can you say...
January 13, 2016

What can you say... they give you updates at every stage of the way. From when they receive the documents and on...Never had to inquire or call...Absolutely no headaches... great service...

Date of experience: January 13, 2016
Jackson M.
0 reviews
0 helpful votes
Follow Jackson M.
Unfollow Jackson M.
Send Message
Share Review
Report Review

...
January 13, 2016

Date of experience: January 13, 2016
Robert J.
0 reviews
0 helpful votes
Follow Robert J.
Unfollow Robert J.
Send Message
Share Review
Report Review

Rushmypassport is a great service for anyone who needs a passport quickly. They deliver on time and keep you apprised of status along the way. I would highly recommend them to anyone who needs a passport quickly! My customer service agent, Amie Figueroa, was absolutely terrific!

Date of experience: January 13, 2016
Priscilla W.
0 reviews
0 helpful votes
Follow Priscilla W.
Unfollow Priscilla W.
Send Message
Share Review
Report Review

...
January 13, 2016

Date of experience: January 13, 2016
Pamela C.
0 reviews
0 helpful votes
Follow Pamela C.
Unfollow Pamela C.
Send Message
Share Review
Report Review

AMIE FIGUEROA Did a great job
January 13, 2016

AMIE FIGUEROA Did a great job.

Date of experience: January 13, 2016
Deborah W.
0 reviews
0 helpful votes
Follow Deborah W.
Unfollow Deborah W.
Send Message
Share Review
Report Review

I was very pleased with this service
January 12, 2016

I was very pleased with this service. They kept me informed every step of the way. I received my passport with no problems. It was much easier and more efficient than standing in the Post Office. I also received my passport in less than 2 weeks!

Date of experience: January 12, 2016
Patrick T.
0 reviews
0 helpful votes
Follow Patrick T.
Unfollow Patrick T.
Send Message
Share Review
Report Review

The service I received was excellent
January 11, 2016

The service I received was excellent. My passport was sent to me ahead of schedule. I highly recommend using this service.

Date of experience: January 11, 2016
Justin A.
0 reviews
0 helpful votes
Follow Justin A.
Unfollow Justin A.
Send Message
Share Review
Report Review

Very speedy and great customer service
January 10, 2016

Very speedy and great customer service.

Date of experience: January 10, 2016
Anna L.
0 reviews
0 helpful votes
Follow Anna L.
Unfollow Anna L.
Send Message
Share Review
Report Review

The customer support was fantastic!
January 9, 2016

The customer support was fantastic! They helped so much over the phone. Thank-you

Date of experience: January 9, 2016
frank L.
0 reviews
0 helpful votes
Follow frank L.
Unfollow frank L.
Send Message
Share Review
Report Review

Very good service and you saved me from a lot of stress!

Date of experience: January 9, 2016
Aaron T.
0 reviews
0 helpful votes
Follow Aaron T.
Unfollow Aaron T.
Send Message
Share Review
Report Review

Needed a passport and paid for non-rush
January 8, 2016

Needed a passport and paid for non-rush. Waited longer than I should have and was so close had to upgrade. Rushmypassport explained my options, made a recommendation, and even though I had to pay a higher fee (which was my fault) Rushmypassport held up their end of the bargain, kept me informed of the process, and got my passport two days earlier than promised! No-brainer to use this company if you find yourself in a tight spot.

Date of experience: January 8, 2016
Kelli S.
0 reviews
0 helpful votes
Follow Kelli S.
Unfollow Kelli S.
Send Message
Share Review
Report Review

...
January 7, 2016

Date of experience: January 7, 2016
Greg T.
0 reviews
0 helpful votes
Follow Greg T.
Unfollow Greg T.
Send Message
Share Review
Report Review

The service was professional and very quick
January 7, 2016

The service was professional and very quick. Bill guided me expertly through the process and document review, and was exceptionally helpful.
The passport was received a day ahead of when I expected, and in time for travel.
Thanks, I would certainly recommend to friends and colleagues.

Date of experience: January 7, 2016
Philip J.
0 reviews
0 helpful votes
Follow Philip J.
Unfollow Philip J.
Send Message
Share Review
Report Review

Everyone was helpful and friendly
January 7, 2016

Everyone was helpful and friendly. I was informed of status all the way through the process

Date of experience: January 7, 2016
Bruce A.
0 reviews
0 helpful votes
Follow Bruce A.
Unfollow Bruce A.
Send Message
Share Review
Report Review

No problems at all
January 5, 2016

No problems at all. Mr. Hess was very helpful on the questions I had. My passport even came a day early. I'd use them again and will recommend them to my friends...Bruce

Date of experience: January 5, 2016
Joe J.
0 reviews
0 helpful votes
Follow Joe J.
Unfollow Joe J.
Send Message
Share Review
Report Review

December 23, I was in a fix, with a trip to Mexico on January 2nd and an expiring passport. Amie Figeuroa assisted me and was awesome. She assured me of the timetable, gave very clear instructions on what to do and made the entire process simple. I am very grateful for the service and expertise.

Date of experience: January 5, 2016
Laurel M.
0 reviews
0 helpful votes
Follow Laurel M.
Unfollow Laurel M.
Send Message
Share Review
Report Review

It was a little pricey, but from the time my documents were sealed I received my passport in 15 days and that was with Christmas and New Year's in that timeframe. I had to call to find out what next steps were and they were always really helpful and friendly and I even had one rep that gave me her direct number and email so I wouldn't have to explain everything all over again.

Date of experience: January 5, 2016
steven l.
0 reviews
0 helpful votes
Follow steven l.
Unfollow steven l.
Send Message
Share Review
Report Review

Your service made the passport application experience very simple, efficient, and fast.
Thanks for your help.

Date of experience: January 4, 2016