• Running Warehouse

Running Warehouse

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Overview

Running Warehouse has a rating of 2.81 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Running Warehouse most frequently mention customer service problems. Running Warehouse ranks 14th among Athletic Shoes sites.

  • Service
    10
  • Value
    8
  • Shipping
    9
  • Returns
    6
  • Quality
    7
Positive reviews (last 12 months): 20%
Positive
1
Neutral
0
Negative
4
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Zero concepts of customer service, asleep at the wheel.
How would you rate Running Warehouse?
Top Positive Review

“Absolutely Wonderful”

Nicole W.
12/21/22

I ordered my son Nike track shoes that were sold out everywhere else. I was hesitant to order from Running Warehouse since I have never heard of them before. The package was just delivered and was 1 day ahead of schedule, which is awesome being a Christmas gift. When I opened the shoe box, a Nike tack-n-field bag was also included, which was a surprise. When I placed the order almost immediately I received a tracking # and I would recommend it to anyone. Great business!

Top Critical Review

“Double charged my credit card”

Sam K.
4/27/22

Probably one of the worse companies I have dealt with. First, I am told there is a billing issue with my credit card. I have no idea what they are talking about as my billing address is correct. Woke up this morning to find out my credit card was charged twice. Just horrible customer service. I will NOT be shopping with this company ever again.

Reviews (26)

Rating

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Reviews that mention popular keywords

customer service (3)
Thumbnail of user nicolew1728
1 review
0 helpful votes
December 21st, 2022
Verified purchase

I ordered my son Nike track shoes that were sold out everywhere else. I was hesitant to order from Running Warehouse since I have never heard of them before. The package was just delivered and was 1 day ahead of schedule, which is awesome being a Christmas gift. When I opened the shoe box, a Nike tack-n-field bag was also included, which was a surprise. When I placed the order almost immediately I received a tracking # and I would recommend it to anyone. Great business!

Tip for consumers:
This site is great!!!!! I would use again. Very dependable and great prices. The specific shoe they had were sold out everywhere else but they had them and didn't jack up the price either. Very good business. I highly recommend it.

Products used:
Nike Superfly Spike Shoes

Service
Value
Shipping
Quality
Thumbnail of user ellioty10
1 review
3 helpful votes
June 26th, 2023

I bought two pairs of Nike cross country spikes so I could see what size fit me best. I then kept one of the pairs returned the other and then bought another one in a different size. I ended up returning shoes until i found the perfect one for me. The returns at this place are amazing and easy. Also, all of the products come rather quickly and are name brand and exactly what you expect when you click buy on their website.

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user loril946
1 review
0 helpful votes
March 22nd, 2023

After reading a handfull of negative reviews I was sceptical, but my experience was way better than I expected so wanted everyone else to know!

Products used:
Shirt, hoodie

Service
Value
Shipping
Thumbnail of user hyrums9
1 review
0 helpful votes
August 28th, 2021

This is a great site with an amazing return policy. I've never had an issue with shipping or returning items. I usually get my order within 4 days

Thumbnail of user joelb255
1 review
0 helpful votes
June 8th, 2020

Always have been satisfied with service and delivery! Extremely helpful and they always make the consumer their top priority

Thumbnail of user scottr1593
2 reviews
1 helpful vote
July 22nd, 2022

I ordered a pair of Saucony running shoes on a Friday for half price. I used the standard shipping option. Shoes were on my porch the following Friday AM.

I will definitely consider Running Warehouse for future purchases.

Products used:
Saucony running shoes.

Service
Value
Shipping
Quality
Thumbnail of user joey280
6 reviews
22 helpful votes
February 20th, 2015

I have bought about $1,000 via 15 some orders so far. I have been satisfied with everything.

Thumbnail of user jrr3
2 reviews
15 helpful votes
February 12th, 2014

I have to review this site because its based in my hometown and they sell shoes just about everywhere out of their giant warehouse. They do have a storefront and they know to hire the right people. Customer service is great and they aren't there to push you to buy the most expensive shoe, but rather fit you in something thats right for you. Since its local for me I mostly walk in, but I have used the site and have found it to be pretty user friendly and with the gazillion shoes they offer it's laid out pretty well and not difficult to navigate through. If you anyone decides to move to San Luis Obispo, CA. They have a kickback running club that gets together weekly to puts some miles on your legs and have a good time.

Thumbnail of user en5
1 review
5 helpful votes
October 7th, 2009

It's a great site for all runners! I ordered some shoes for only like $19 and the shipping was free for 2 business days. They even ship overnight if you pay some more. This is definitely the best place to get quality for a low price. If you're worried about the legitimacy of the website, I can tell you not to worry, it's safe to order from.

Thumbnail of user anna17
1 review
3 helpful votes

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About the business

Your one-stop online retailer for everything running. Shop our huge selection of running shoes, running apparel, accessories, and more!

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