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Rugs USA Reviews Summary
Rugs USA has a rating of 3.2 stars from 2,678 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs USA most frequently mention customer service, great quality and fast delivery. Rugs USA ranks 13th among Home Decor sites.
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Picked ups a runner, cam in rolled up with the bottom exposed... go to roll it out and the ends are curled up.
How about rolling it up with the top side out this way it lays flat when you unroll it?
Rug came as described, great quality and fast shipping time
Very pretty Rug and delivered quickly. It was everything I hoped it would be.
Works for our space! It took a while to get to us but all is well
Rug very thin not at all what I expected. Will never purchase from them again. Rug pad was very delayed and no one communicated to me or answered any of my inquiries
I loved how you could place the photo of the rug in your room
Easy ordering! The pad came 5 days after the rug, but really like the look in my family room!
I recently ordered a rug that came in poor condition. A very helpful customer service agent helped me return and re-order rug. Although the experience was not perfect, I am very happy with the outcome. The new rug showed up in great condition.
Delivered as described, we are very happy! Thank you!
I like my rug, the package was lost or something the first time and they addressed it right away.
Easy to negotiate website. I was able to view my options easily and make a decision. The reviews were helpful.
The order came 3 days earlier than promised. Color is gorgeous and the quality is on point. I've experienced no shedding at all! Beautiful platinum and dark grey colors show through.
Saw an ad on Facebook or Instagram, pictures of the rugs are good, wish I had paid more attention to reviews. It's a decent rug for a decent price, not great quality, the rug isn't cut square to the pattern so it looks wonky next to the tile joint lines.
I have bought 2 rugs and both were exactly what I wanted. They arrived promptly and were exactly
What the pictures looked like and how the product was described.
Super easy to order the rug and was amazed at how quickly it arrived! LOVE the octopus design and the way it looks in our living room!
We ordered a rug for the bathroom and wanted something fairly flat with a non-skid back. The rug we got is perfect. And it's beautiful as well!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members