RueLaLa

Knowing this website for many years back, and I just started to buy from this flash sale company. Surprisingly the shopping experience was not bad. Only thing to improve is the shipping can be tad bit faster. Skeptical first if the products are original, and it is! The price is really good comparing to others!

I will shop here again.

Have not received item ordered about three weeks ago. Was texted that it was shipped. On phone 3times I called and Never answered.

I've ordered a lot of items from Rue, but the last order - nothing worked. I had to send it all back. I was very disappointed. The customer service reps were very nice and they sent me the shipping labels, but they received my returns 2 days ago and I haven't seen a credit. I've always found it interesting that they can take your funds right away, but it takes up to 10 days to put them back. I will give an update as to my refund and see if the stars go up, down, or stay the same.

I ordered a bracelet for my wife three months ago and I am still waiting for it. I've used Ruelala plenty in the past without problems but probably will be deleting my account now.

I woner why shipping and delivery takes one monthe, very uncomfortable, even prise and wuality pretty good but delivery is very important part of the policy. Let's say if you order christmas tree, you need to do it at least 2 monthes earlier to get it by christmas, same about winter clothing. Hope this will help you

I have been a heavy user of rue la la for 10 years now--spent a lot of money, gotten some very good values. Their shipping is uneven... sometimes things arrive earlier than they tell you at purchase and you may not be home to receive, often they are late and the delays can be lengthy. They also pack and ship the wrong items too often. Two lessons i've learned over the years--always check prices on other websites, as sometimes amazon or overstock every day prices are lower (mostly for home stuff not clothing). And ignore their way-too-frequent sale announcements as their prices seem to remain about the same, they almost never actually mark things down

I order christan van watch it looks nice but the color is not like the picture is darke purple but i got it in 4 days the shipment was so fast

Not so good as others - you can find services much much better
Ordered here, but didn`t like the support and terms of shipping
Could be better

I order her often but have noticed many mistakes. I have ordered items that were just cancelled and wasn't notified - some were gifts. I have increased my order frequency and now their errors are more obvious. Increasingly frustrated with them because don't know which order wont show up on time - I have written and complained at least 3 times in the last month for various orders! This happened once and I was disappointed, then it happened 2 more times recently and led to disappointment because how could I have forgotten. Dont know what has changed with the company.

I ordered twice from this site and both times no problem. Merchandise came in great condition and was well packaged and shipped fast. Their website is easy to use and overall run well only thing I don't like is there is no time in your shopping cart and buyers can buy the items in your cart so you better make a decision fast.

I give the three stars because they often have higher prices than ideeli. I bought an item on ideeli from free people for $14.99 and saw the exact same item on RueLaLa for $63.00 so I know prices are marked up considerably on some items. Selection is ok and definitely set up more like a small boutique rather than a mass shopping site. Overall good place to shop if you find something worthwhile and $9.95 for shipping.

Ruelala was one of the first flash sale sites that I ordered from on a regular basis (Gilt was my first). I remember being sent one of their VIP cards with my "own" personal concierge. I used to order a from them like crazy, but then started to notice that their great pricing was no longer that great. Then I noticed that some of their offerings under 'pre-owned' like Vintage Gucci and Hermes were actually knockoffs that I was very familiar with from Chinatown here in NYC. I did contact them when they offered a VERY fake Hermes silver plated cigarette holder/case with a lighter built in. How do I know it was fake? I used to see them all over Chinatown with every designer name etched in... just pick the name you wanted to carry. When I informed them that it was a fake they refused to acknowledge. I was letting them know as a good shopping samaritan, but I guess the profits won out because Linda's Closet still provides most their handbags and accessories for their 'vintage' sales.

I do ove them for finding those things that would be a pain finding elsewhere such as home goods. While I love going to the actual Home Goods (owned by Marshall's) for a great houseware bargain, RueLaLa is a great alternative for me when I want to pick out gifts, cookware, knick knacks, etc that don't need to be authenticated.

I love the clothes but the site is always going down! Right now it will not even recognize my username/password. Last week it kept timing out. I would spend the money on the clothes if the site actually worked!