• Royal Caribbean Cruises

Royal Caribbean Cruises

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Overview

Royal Caribbean Cruises has a rating of 3.5 stars from 53 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Royal Caribbean Cruises most frequently mention cruise line. Royal Caribbean Cruises ranks 8th among Cruises sites.

  • Service
    14
  • Value
    12
  • Returns
    6
  • Quality
    10
Positive reviews (last 12 months): 0%
Positive
0
Neutral
2
Negative
7
10
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What reviewers want you to know

Positive highlights

  • The RoyalCarribean cruise line is the best, no doubt!

Critical highlights

No critical highlights yet

How would you rate Royal Caribbean Cruises?
Top Positive Review

“Good plans but super crowded excursions and not all promises came true!”

Olga C.
4/8/23

We just returned from Bahamas cruise on Freedom of the Seas. The ship was beautiful, food mostly good, service too. But the shore excursions turned to be 30% of time standing in long lines: 2 gigantic cruise ships boarded same time on small Coco Cay island - as result on popular slides people had to wait 1+ hour just to go down for 30 secs, 4 huge cruise ships on Nasau the same time so again, we waited in lined to board boats and 5 hours in Blue Lagoon, nicely promised on the website turned to actually 3 hours...the dolphin place run late and they literally chased us away from the place probably to empty it for new customers. Not sure we will trust Royal Carribean company in future...

Top Critical Review

“Worst cruise line ever”

Elisa S.
12/16/23

Worst cruise line ever! Booked a cruise for a week on Odyssey of the seas for this weekend and unfortunately tropical storm is hitting this area with strong winds and rains. Called Royal Caribbean and they declined to give me a refund due to this weather which will put passengers safety on the back burner. My kids have medical conditions that should be taken into consideration however seems like their thirst for money overrides their empathy towards passengers. Let's just say I will not book a Royal Caribbean cruise ever again!

Reviews (53)

Rating

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Reviews that mention popular keywords

cruise line (7)
Thumbnail of user ezehc1
2 reviews
0 helpful votes
August 31st, 2022

Incredible customer service, I am pleased with this company.
I am mining with daily returns, I recommend this company.

Thumbnail of user bethanyg25
4 reviews
16 helpful votes
October 31st, 2019

We cruised with Royal Caribbean last spring break and had a blast. Our 7 & 8 year old had so much fun. Service and food were wonderful. There was ALWAYS something to do and we were never bored. The shore excursions we participated in were well worth the money if you buy ahead of time when on sale! We have another cruise scheduled for March 2020.

Thumbnail of user jodyt16
2 reviews
5 helpful votes
January 12th, 2017

My father, my daughter and myself recently traveled on Royal Caribbean on a Greek Isles cruise. She just graduated from college & this was a trip of a lifetime for us. We spent three days in Rome & then boarded the Princess of the Seas. The staff, the ship and the accommodations were off the charts and as lovely as they could be. We were in an owners suite & were so pleased with our welcome. We met so many wonderful people that we stay in touch with. We will definitely travel Royal Caribbean again. Thank you for doing such a good job and making us feel so welcome!

Thumbnail of user georgey23
George Y.
5 reviews
2 helpful votes
August 30th, 2015

Best cruise line ever. Every ship I've been on I receive the same service. AMAZING! From the staff, the food, the activities to the games - it's just awesome. The ships are constantly being cleaned. 95% of the staff are all attempting to building a relationship and with a great sense of humor. Love royal Caribbean and all of their staff for their fantastic dedication.

Thumbnail of user maryj210
Mary J.
17 reviews
2 helpful votes
September 16th, 2015

Recently my husband and I took a Royal Caribbean cruise. We went on the Majesty of the Seas. We were celebrating my husband's birthday while we were on this cruise. The staff on board made our celebration very special. The activities were great. Food was delicious. It was a trip we will look back on fondly for years to come!

Thumbnail of user oskars11
1 review
1 helpful vote
April 14th, 2017

The RoyalCarribean cruise line is the best, no doubt! A bit expensive but it's worth the money. All is great: food, drinks, entertainment, service. Everything is A+.

Thumbnail of user daymig
2 reviews
3 helpful votes
April 12th, 2016

Best company cruise line

Thumbnail of user goranm4
3 reviews
0 helpful votes
December 7th, 2016

I took a cruise with my girlfriend last summer and it was very great. A+++

Thumbnail of user markb199
9 reviews
7 helpful votes
June 2nd, 2015

I love there ships! They are the best cruise line out there.
Food A+
Service A+
Entertainment A+
I have one word to sum up my review... FUN!

19 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

You? ۪re on the ocean, but this is not a cruise. It? ۪s an adventure filled with robot bartenders, the world? ۪s longest overwater zip line, and more incredible culinary discoveries than you ever thought possible. On our ships, you have to see to believe...

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