Roselinlin has a rating of 2.94 stars from 3,776 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Roselinlin most frequently mention poor quality, credit card, and return policy problems. Roselinlin ranks 34th among Women's Clothing sites.
This company responds to reviews on average within 11 hours
I have been shopping online here for 3 years now and it never disappoints me. Approved for excellent customer service as well. Much easier online shopping. The delivery process was a bit slow, but the shoes were worth it.
WOW! I wish I had read reviews before purchasing sweaters from this company. First off, I didn't realize their products were manufactured in China. It added to the timing of receipt by an extra 40 days. More upsetting, was the quality of the product. Abysmal is not even a good word to describe. Don't be fooled (as I was) by their online pictures. The quality made me a) sad for the poor people that made it and b) angered by the company that exploits these workers. My sweaters were torn, thin on thread, dirty, and in one sweater the stitching completely unsewn. Amazing in a way to see such product being sold! Whoever owns this company has no quality control and worse, no morals. My message: STEER CLEAR!
Put my order in in late March 2020. Still waiting for two dresses as of July 13 2020. Ridiculous to have to wait this long! No response from customer service
After the initial reservations about whether this type of service was for me, I have been more than impressed with the efficient and complete service. Really easy to organize and both dresses I bought were really lovely, only one beats the other. The delivery service has been brilliant so far, I will be spreading my voice among my friends and singing praises of this page.
It is always tricky to purchase any cloth online but the quality was good. Unfortunately, some of them didn't fit. So I contacted the customer service through E-mail and they responded within a day. The response was pleasant and very easy to work with. They resolved the issue right away and I am pretty satisfied.
Shopping this store online is THE best online experience I've ever had - I order frequently from them because of it. The packages are absolutely adorable with handwritten notes and arrive quickly. The prices here are also rather reasonable. Their actual locations are quite cute but somehow feel like they're missing something. Maybe it's just I love getting packages in the mail!
This site has great selection, prices, and sales. I have shopped on here multiple times and have always been satisfied. The shipping may be a bit slow so just keep that in mind when you order.
I have been buying from them for many, many years~~ have received a few items broken in shipping... c / s were great in refunding my $$. A few items did not work out due to sizing, and a few items I didn't think were quality merchandise. Again c / s were very helpful and pleasant. Overall I get a lot of beautiful home decor, collectibles, and kids clothes, up to jackets for men. And kitchen. I recommend them for sure. Sometimes I feel s / h is a bit high tho.
Unlike other online clothing stores, shipping is fast. It's a great site for all kinds of cool clothes. No complications!
I bought some shirts for my daughter on this website and she liked them a lot. We buy your usual size and they fit you perfectly. They adapt well to the body, they fit well so that they do not fall but not too tight. I do not know anything transparent. Nice design. Good quality fabric
It took 4 days, 4 emails and two chats to get one dress returned. All because they would not read what was written on submission form, emails and chats.
Not sure whether it was intentional or sheer incompetence. Either way, not professional or good for business. Certainly wont buy here again.
Christmas is fast approaching and I have a lot of family members to give gifts to with so little time. Thank God, I have you for 3 years now, Roselinlin. Currently browsing through your new collections!
I got most of my clothes after 7 weeks but one pair of trousers went missing, after emailing them they got back to me and told me they were send in a different parcel. I waited another 7 weeks and finally they arrived. After a few hours wearing them they fell apart at the inside seem. I am disappointed, they were a lovely fit but the way they are stitched is not good at all.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Love that I can shop and buy things that I won't see on anyone else. Good quality, great pricing. An added bonus that after initial purchase shipping is included.
I love the variety of clothes with fabulous quality and beautiful accessories, delivery is fast even in pandemic. Less than a third the cost of other sites, I have already recommended this store to many of my friends.
Thanks for your support.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@roselinlin.com or by chat online.
Roselinlin is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Roselinlin always has something for every room in my house. If I'm not cray about the style they have today then tomarrow they are sure to have a different style. They have plenty of close for women and kids. They are starting to show more men's which is good because I'am the one. Who purchases my husbands clothes. I'm always pleased with the wide variety and well known brands they carry.
I found the website easy to use and navigate, and I absolutely love all the cute fashion that Roselinlin has to offer. I just ordered a bunch of sweaters that I'm sure I'll wear for a long time. I also loved that the prices were so affordable, and that shipping was FREE! Thank you! Best deal ever, shipping fees are usually so expensive!
It was a bit late as they responded like 10 business days after purchase, but I received my dress within 20 days after they advised of dispatch. Everything is as expected in terms of size and materials. I am glad that everything worked out for me despite the lateness.
Very easy to work with. Excellent customer service and very responsive. I would highly recommend them over any other similar site. Far above the rest!
I was very excited to receive my order, and really liked all my choices. One blouse I ordered the wrong size and have tried to return it with no luck. I received a response authorizing the return, but no return address. I sent two follow up emails asking for address and never received a response. So because of that, I regretfully won't be ordering from Roselinin again.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. Could you please provide us the number of your order?
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@roselinlin.com or by chat online.
Roselinlin is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Thanks for your support.
If you have questions about your order, please contact us by email at service@roselinlin.com or by chat online.
Roselinlin is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!