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Rosefacts has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
Bought over $200 in clothes on 4/15/19. Items were returned and received by Rosefacts on 5/28/19. After 6 emails requesting the status of my refund, I am contacting my bank's fraud department today to file a complaint. DO NOT ORDER FROM THIS COMPANY and keep your hard earned money.
Bought over $200 in clothes on 4/15/19. Items were returned and received by Rosefacts on 5/28/19. After 6 emails requesting the status of my refund, I am contacting my bank's fraud department today to file a complaint. DO NOT ORDER FROM THIS COMPANY and keep your hard earned money.
Tip for consumers:
Avoid this merchant. If the clothing doesn’t fit you will lose your money like I did.
Products used:
Bought dresses.
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Dear $clientname,
We are sorry to hear about your issue.
Kindly note that our site is Rosewholesale, not Rosefacts， we therefore can only help you with any orders you have made with us.
Our order numbers start with the capital H and follows 16 numbers, RF-7424 isn't Rosewholesale order number.
However, for this issue we suggest that you contact the seller directly via their support center for any assistance with their orders. We sincerely hope that you can resolve this issue soon and receive a satisfactory outcome.
In the meantime, feel free to check out our site here: http://www.rosewholesale.com/
Many thanks,
Rosewholesale Customer Service Center