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  • Roots Canada

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Overview

Roots Canada has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases.

How would you rate Roots Canada?
Top Positive Review

“Big Sale Shipped Fast”

Genie P.
4/20/19

Bought a few pants for my daughter when they had that big sale, came quickly and before expected. Great that i didnt have ro run into the store to get it.

Top Critical Review

“Terrible customer service”

Melinda L.
11/27/22

I made on online order in October and it was cancelled. Took a few days to get my refund after. I made another order in November. This was also cancelled. I paid half with gift card and half through my bank. It took a week to get my bank payment refunded and I have yet to receive my gift cards. I should not have to beg for my money back. Totally unacceptable! When and if I get my gift cards back I will use them then not spend my money here again. I was hoping to have it for cyber Monday but obviously that won't happen since it is tomorrow. TERRIBLE

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user geniep4
3 reviews
13 helpful votes
April 20th, 2019

Bought a few pants for my daughter when they had that big sale, came quickly and before expected. Great that i didnt have ro run into the store to get it.

Thumbnail of user melindal210
1 review
0 helpful votes
November 27th, 2022

I made on online order in October and it was cancelled. Took a few days to get my refund after. I made another order in November. This was also cancelled. I paid half with gift card and half through my bank. It took a week to get my bank payment refunded and I have yet to receive my gift cards. I should not have to beg for my money back. Totally unacceptable! When and if I get my gift cards back I will use them then not spend my money here again. I was hoping to have it for cyber Monday but obviously that won't happen since it is tomorrow. TERRIBLE

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