• RoleCosplay

RoleCosplay

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Overview

RoleCosplay has a rating of 2.51 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. RoleCosplay ranks 32nd among Cosplay sites.

  • Service
    12
  • Value
    12
  • Shipping
    12
  • Returns
    9
  • Quality
    12
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
5
See all photos
How would you rate RoleCosplay?
Top Positive Review

“Really pretty but has flaws”

samponat t.
10/22/23

The cosplay is absolutely beautiful and good quality but one thing i was upset about were the pins on the accessories. Some of the pins broke during shipping which is normal and i dont blame the company but when i tried it on like 70% pins broke which is an easy fix with hot glue The front bow of my kokomi cosplay didnt stay up properly which is also an easy fix. The shell on the back is a really thin foam. But overall i LOVE. This cosplay with all my heart its beautiful and worth it if ur abt to order the kokomi cosplay have some glue ready <33

Top Critical Review

“Would rate lower if possible, total scam”

Matthew G.
11/16/21

The cosplay quality is incredibly low; threads coming out, bottoms and top are two different sizes, a piece broke during shipping, decals in wrong places/upside down. They say they offer refunds and returns but their "customer service" person refused to refund citing that nothing was wrong. They didn't even acknowledge the broken piece that I brought up multiple times. They also delete all negative reviews from their website and I suspect the positive reviews are fake. I can't overstate this enough; go literally anywhere else!

Reviews (40)

Rating

Timeframe

Other

Thumbnail of user lucas64
1 review
0 helpful votes
June 12th, 2021

I ordered it to go watch a movie in cosplay with my friend i payed for faster shipping but it came a month later
The wig is crooked the middle is WAY off center so i cant wear it without it looking wrong

Products used:
Jacket,shirt,pants,earings

Service
Value
Shipping
Quality
Thumbnail of user valentinaz6
1 review
1 helpful vote
March 23rd, 2021

If I could I would have given 0 stars. I ordered a brown wig with twintails and paid 24$+shipping for it. What I recieved was a totally different wig, purple and with a ponytail. Plus, the lucky bag cosplay I ordered came incomplete. There was no bow nor stockings, it was just a waste of their warehouse they try to sell you. Never buying again.

UPDATE: It seems they reshipped the wig. I'm waiting for it to come, then I'll edit the review, for now I'll add a star for their Customer Service.
About Violet's cosplay, it seems it never came with the other items in description, so I asked them to update it to make it coherent. Regarding the size, I don't wanna spend again time about it, I'll just sew it to make it smaller.

Service
Shipping
Returns
Thumbnail of user jennifers1083
1 review
0 helpful votes
October 30th, 2019

I ordered my son's costume with plenty of time to arrive when he needed it. I even paid the extra 35 dollars for expedited shipping. The item arrived 8 days after. The shipping left Kentucky to go to California and back to Florida! So much time for no reason. I will not be ordering anything else from this site.

Thumbnail of user teganb2
1 review
4 helpful votes
July 30th, 2017

I saw a lot of good reviews from the store and one of my friends bought from it and said they were good so I decided to give them a try. I payed for my costume and almost straight away the $117 was taken from my account. A few days later I get an email saying it wasn't n stock and I'd have to wait till it was in stock again, they didn't give me options before taking the money from my account.

It took them 2 weeks before they finally came back to me after countless emails saying it would be a few more days an they would ship it. In the end shipping was slow and it took around a month to get here and when it did the cosplay didn't fit despite me measuring and checking the measuring charts. The print on the skirt was partly folded over and ripped or missing in some places. Parts of the costume had pieces hot glued on, the ribbons were fraying and the elastic was perished.

I'd rather risk looking on ebay for costumes tbh

Thumbnail of user janel63
1 review
4 helpful votes
August 1st, 2014

Bought 3 wigs early 2014. Coco (representative) GUARANTEED that if I paid for express shipping I would get it i on time. Of course I didn't! After I returned my package and constantly was emailing for months, they would sporadically reply and demand the tracking number even though I gave it to them each time. Even still I found their eBay (le-mail wigs) (wig-supplier is their previous website) Coco would email me only once every couple weeks reassuring I would get it soon, she was only passing time! Now it's too late for PayPal or my bank to do anything! Really disappointing!
I've bought from their ebay site since then and the only good thing is that most of the time they use their own stock photos and sometimes you can find bids on their products starting at. 99 cents.

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