• Rogers Communications Inc.

Rogers Communications Inc.

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Overview

Rogers Communications Inc. has a rating of 1.17 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Rogers Communications Inc. most frequently mention customer service, home internet, and tech support problems. Rogers Communications Inc. ranks 38th among Cable Television sites.

  • Service
    49
  • Value
    47
  • Shipping
    33
  • Returns
    34
  • Quality
    41
Positive reviews (last 12 months): 2.6%
Positive
1
Neutral
0
Negative
38
3
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Their Internet services are horrible and the customer service is even worse.
How would you rate Rogers Communications Inc.?
Top Positive Review

“So happy!”

Arshi S.
5/10/23

They gave me $170 credit as the promised. Thank you soo much Rogers, I am soo happy Date of experience: May 22,2023

Top Critical Review

“The worst company ever”

Nave B.
1/24/24

Good luck trying to legally change your name on the account that isn't due to marriage. I legally changed my first and last name and they make you send the documents by fax or mail! If you get married they let you change it in store! Did as this asked and they told me it'll take months to update it. In this day and age you'd think they'd get with the program but nope! I plan to cancel my phone plan and go elsewhere!

Reviews (91)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (22)
Thumbnail of user shureno
39 reviews
70 helpful votes
December 5th, 2018

Well like every1 else I agree they're service is way overpriced. They don't give u a lot in term's of DATA or Mobile features unless your willing to fork out a lot of money. I was a pay per use customer for about a year than they gave me a promo offer which I think was like 4GB of data & unlimited call's & texts for like $45 a month? Not bad I suppose.

A word of advice though, if you ever go over your limit the fee's they slap on you are outrageous, & I wouldn't blame any1 for ending their service with them.

Their online website based off of using it isn't very user friendly either, it can definitely use some polishing but that's not a game changer for me anyway.

Service
Value
Quality

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About the business

Choose from a Wireless Device or Plan that? ۪s right for you! At Rogers we offer various Internet, TV, Home Monitoring, and Home Phone options!

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