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Rock Bottom Golf has a rating of 4.03 stars from 916 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rock Bottom Golf most frequently mention great price, customer service, and fast delivery. Rock Bottom Golf ranks 1st among Golf Clubs sites.
Proactively asks for customer feedback
Great delivery timeframe. Packaged very well and product was exactly as described on the site. I have ordered many times and will never order golf supplies from anywhere else. VERY happy customer here! Thank you for your great quality of products, price and services Rock Bottom!
Bought a pair a Etonic golf shoes less than year ago. Top of shoe splitting open and feet getting wet. Though they have a one year warranty they won't pay for shipping to return the shoe (are they really going to analyze the shoes, as stated?). That's fine, but they should send a shipping label. That cost is about 50% of the cost of the shoe. Very disappointing to say the least. Shoes going to trash, as well as all advertising emails from Rock Bottom golf.
I've been a loyal Rock Bottom customer for many years and have made several purchases. In the past, I've always been quite satisfied with your products, your price and your service. This order, however, left me somewhat disappointed. My purchase included 2 new Tour Edge HL3 hybrids and 2 pre-owned Tour Edge HL3 hybrids. When this order arrived, the 2 new clubs were perfect and I expected the pre-owned ones would show some minor wear. What I didn't expect, was that one of the pre-owned clubs would have a different shaft and a different (mid-size) grip. Even though my order included four individual clubs, rather than a matched set, I assumed all would at least have matching shafts and grips. I am 77 years old, but in great shape and still have a pretty good all around game, so I want all of my clubs to have the same feel. Had I known all four clubs would not have matching shafts and grips, I would certainly have purchased all new clubs.
I bought the z 2.5 golf bags and both are very nice, but the one golf bag zippers are very difficult. The black golf bag zippers work perfectly and smoothly and on the grey golf bag they have a little problem and you have to be very careful with them. That's the only drawback I see otherwise they're very good golf bags.
The product arrived on time and so far it has performed as expected and advertised. Pleased with everything as it stands right now.
My order was handled very professionally. It arrived on time, in fact was several days early. I would not hesitate to order more from this company. Thank you again for your service. Mike A.
I was looking for a hybrid rescue club. Having never owned or even swung one before, I decided to buy a pre - certified used one. It arrived on my door step within a week of placing the order. Simple and easy.
Awesome, great to hear! Thanks for shopping with us and the great feedback!
Recevievd the club, have not hit yet but will soon too cold to hit the club yet, like the club and feel
I ordered the swami from Izzo and presto! I was back in business. It was easy, fast and with 20% off I got a great deal. I'll be back! When you say "free shipping" mean it! I did have to pay shipping.
JJ
Hi Jim- Thank you for choosing us to shop with! Our free shipping does have some parameters around it so if you had to pay shipping either the item you purchased was restricted from that (it would have said that on the item page), the order was under the free shipping minimum dollar threshold, or the shipping method chosen was not the free shipping method. If it was anything else and this did qualify for free shipping; just contact customer service at 877-540-GOLF or email us at scratch@rockbottomgolf.com and our promo team will be happy to look into it. Thanks again!
Great product, good condition, came faster then I was expecting, very happy with the web site and company, and will use them again!
I have ordered several times, always good quality and fair pricing. Only problem I've had is the ordering process. I wish it was easier!
Nice guality fit me very well comfortable. I would give it 5 star but that will depend on durability.
Bought a set of golf grips to redo my clubs. Was a bit Po'd that it took 5 days before they were shipped but the grips are great and am very pleased with them. I will order from here again with the expectation that it may take a bit to get here.
On line process not a smooth process could never tell if the order went through or not and no way of confirming
I ordered a complete set of clubs and a putter separate. When the order came, the putter head was broken off. I notified Rock Bottom Golf and received a replacement putter no questions asked. That made my day. Thank you.
Every year, I purchase two to four dozens of golf balls from Rockbottom.com because it offers free personalization. I always get YEAR, MY INITIALS, and MY GOLF CLUB NAME printed on the balls. I always keep one to two balls unused for remembrance. I ordered again this year in November. Unfortunately, two dozens of Pro V1 arrived without personalization. I am not sure if I missed something when I ordered or Rockbottom.com didn't fill the order correctly. Now, I am not sure if I want to make another order or go through the trouble to return the original order.
Tip for consumers:
Relatively inexpensive to order golf balls.
Products used:
Golf Balls
Great prices, it is sad though that shipping is not free when you spend over a certain amount, but that is alright. The shipping problem I had was they but the shaft in the box and then the 6 bxs of balls I got where just dumped in the box and the over cover was bent to fix, it was still a tight fight so they did'nt just dump out. Other then that it was great all around.
As before, the quality of the merchandise was above my expectations and I should have ordered one or two more.
Great quality for price no matter where you are in the world after delivery still works out cheaper in most cases!
I have never been disapointed with my purchases. Great prices, quality merchandise, and always a timely delivery.
Straightforward ordering, unique styles that I didn't see at stores!
Another satisfying purchasing experience with Rock Bottom Golf. Although not sure why you want to place a minimum limit on the number of review characters, which is a negative.
Perfect, thank you for shopping with us! I am not sure why this site requires a minimum character count either. That is a requirement of this forum site, definitely not something we require but thanks for voicing your opinion; hopefully the managing site will see it and lift that requirement. Have a great day!
They look great & feel great & you can't beat the price I should have brought 2 pair and keep 1 for backup
Exactly what I ordered but took longer than I expected. They almost missed my event. Overall very happy but I would suggest ordering well before you need the product so you won't miss a deadline.
So sorry about that Sean! We’re happy you received them in time and again apologies if getting it shipped took longer then expected. Thanks for shopping with us!
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Hi Hugh- if you contact CS we can get you a replacement or refund if there’s a defect. Please contact us at support@rockbottomgolf.com and we’ll get this squared away as fast as possible! Thanks for the great review