• Rockabilia

Rockabilia

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Overview

Rockabilia has a rating of 1.66 stars from 129 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Rockabilia most frequently mention customer service, tracking number, and return shipping problems. Rockabilia ranks 456th among T Shirts sites.

  • Service
    29
  • Value
    28
  • Shipping
    26
  • Returns
    25
  • Quality
    22
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
17
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I've tried to reach out to customer service, but they told me they won't do anything/ don't care.
How would you rate Rockabilia?
Top Positive Review

“Very good :))”

casper p.
12/19/23

I was very nervous after reading these reviews LMAO, i thought it wasn't gonna show but it arrived and it's great, the print is good quality, the material is good quality, it's a good size, and it was here in 2 weeks and i'm in australia My fav shirt, my only negative experience (which was my mistake) is i didn't realise it was in USD not AUD, so if you're in another country don't forget to make sure it's in your currency ;))

Top Critical Review

“Trash customer service”

Natalie M.
3/14/24

I would give zero stars if I could. First off, I think there are a lot of fake reviews on here that are boosting their score. If you search on the internet, you can find Reddit pages devoted to sharing the headache this company will give you. I ordered an item and when I called because no shipping info had been given after 8 business days (in a 5-10 day shipped), I was completely belittled. I have never been spoken to like that from someone in customer service and it was an inquiry about shopping time since it was for a birthday. We love band merch but they have forever lost several customers in my family and friends. I am now devoting my time to sharing how horrendous this company is.

Reviews (129)

Rating

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Reviews that mention popular keywords

customer service (42)
Thumbnail of user casperp9
1 review
0 helpful votes
December 19th, 2023

I was very nervous after reading these reviews LMAO, i thought it wasn't gonna show but it arrived and it's great, the print is good quality, the material is good quality, it's a good size, and it was here in 2 weeks and i'm in australia

My fav shirt, my only negative experience (which was my mistake) is i didn't realise it was in USD not AUD, so if you're in another country don't forget to make sure it's in your currency ;))

Products used:
shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user steffanien1
2 reviews
33 helpful votes
April 13th, 2023

I love the products and the customer service is amazing. I need to get a bigger size for my son after I had already order and they accommodated me with no problem. They were also very responsive to my communications.

Tip for consumers:
Best customer service ever.

Products used:
Shirts and hats

Service
Value
Shipping
Returns
Quality
Thumbnail of user kimv321
1 review
1 helpful vote
May 15th, 2022

I didn't know the shipping time when I went directly to their website, then read it can take a week. So I was pressed for time to get a band shirt before the day of the concert, which was coming soon. So went to their official Ebay store, got a shirt and was delivered to me in three days. Thank you Rockabilia. Good to know they have official licensed band tees that support the artists too.

Products used:
Tees

Service
Value
Shipping
Returns
Quality
Thumbnail of user stephanieh2019
1 review
0 helpful votes
December 6th, 2022

I do not recommend this company, they are a fraud! Placed order and never here back from them. Tried to contact them, no response! Reported them to BBB. Beware they take your money and never response back to you!

Stephanie

Thumbnail of user eval141
1 review
0 helpful votes
November 30th, 2020

Forgot to put my discount code in for a Black Friday deal. Emailed the company and they are going to credit me the difference. Excellent products and great customer service

Thumbnail of user everettb21
2 reviews
1 helpful vote
November 4th, 2018

I felt good from the beginning with my order. They were very professional outfit, friendly, nice and was quick to get my order out. Received my poster 7 days from ordering. Previous seller it took 35 days of nothing but headaches and a nightmare. Ebay helped me get a refund on first poster from first seller! I recommend Rockabilia, not every is perfect in the world of enternet and shipping handlers but Rockabilia is a fair company, ask questions before buying,

Thumbnail of user jodib67
1 review
0 helpful votes
May 5th, 2019

Item is exactly as pictured online, even more pleased in person. Shippped quickly. I am extremely satisfied and will do business with Rockabilia again!

Thumbnail of user micka11
1 review
0 helpful votes
April 18th, 2019

Ordered a shirt late on a friday night destined for Australia. Woke up the next morning and order was processed and shipped. 10 bux for post and cost me bout 50 Australian all up which is no doubt a good deal in my eyes.

Will be buying more from these guys for sure!

Thumbnail of user jarede12
1 review
0 helpful votes
October 11th, 2018

I ordered from Rockabilla 5 days ago. I read bad reviews after I had ordered. So I was a little worried. But my orders came in today. And were absolutely what I ordered. Fast shipping. And everything was in tip top condition. This was my experience. I will be ordering from Rockabilla again.

Thumbnail of user felipel16
2 reviews
3 helpful votes
August 21st, 2017

I have purchased over 15 t-shirts from them during the last 4 years. I've never had an issue. Sometimes part of the items ordered would arrive after but no more than two weeks later. I see al the negative comment but I can only speak from experience and so far it's been good. All items were shipped to Canada (Montreal area).

Thumbnail of user kathim135
1 review
1 helpful vote
December 6th, 2018

Have read a few reviews and to be honest I was nervous ordering from them but I have to say everything went perfectly.

Most items were shipped right away and I received them within a week. There was one item that was delayed but they told me it would be delayed before I even placed the order. This item was shipped 2 weeks later as they said it would and it is on it's way!

I emailed the company as soon as I ordered to just make sure that everything would be shipped right away and they responded within an hour.

As far as I am concerned, they provide excellent customer service.

Thumbnail of user aleno2
1 review
0 helpful votes
April 14th, 2019

My pleasure doing business with... everything came in time, and good quality, will definitely shopp again, five stars from me...

Thumbnail of user chrism828
1 review
0 helpful votes
October 28th, 2018

I order two shirts and they came in today exactly what I ordered I will be ordering from them again I did read reviews before ordering and I was a lil scared but I was like let's try it and I was very surprised and excited when I got them today

Thumbnail of user jaer11
1 review
0 helpful votes
March 2nd, 2018

I didn't receive any shipping info until the day before it was supposed to be delivered. I ordered 2/23, and received everything 6 days later with UPS shipping to CA.

I bought 6 regular death metal/ thrash/ tech death metal shirts and also i bought 3 of the grab bag packs.

I also got an exodus christmas sweater (its on sale because its not on season) and the print quality is pretty dang good, like way better than walmart, it's like target quality

In the grab bag (4 x 3) ALL 12 shirts were METAL or metal related (surprised me I was expecting other genres to be mixed in but everything was better than expected!, hooked it up with some Mastadon, maiden, metallica, ghost children of bodom, cradle of filth, opeth, ETC) and didn't seem to be noticeably defective or maybe slightly (I mean i still dont know if they are really damaged) off print but you would never notice.

I also ordered some other thrash/ death bands from relapse records the same night and i would say that the prints from rockabilia are at least x3 better.

I'm very disappointed with the relapse records print quality besides the serpentine path path & obscura shirt i got, the other 4 were medium resolution (they are like OK, slightly blurry or if they would have brought the size down just a notch it would look decent, but definitely NOT licensed merch quality.)

GOOD JOB ROCKABILIA! I bit the bullet despite the reviews and i'm happy with my purchase! Will definite try it out again.

My photos might be a lower resolution because i uploaded through facebook messenger and downloaded onto my computer

Tip for consumers:
try out the grab bags for a great value!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user reneer4
10 reviews
43 helpful votes
March 17th, 2014

I've ordered quite a few shirts and posters here for Christmas gifts for Christmas 2013. The shirts came back wonderful, and I love wearing the ones that I got. I don't understand the negative reviews, because I've had a very positive experience with these guys. I did not experience the "plastic" prints on my shirts, they were very high in quality and have gone through the washer and dryer several times, haven't faded, and the prints still look brand new. The shirts are really nice and are Fruit of the Loom shirts. Also, I am a big fan of TOOL, and have ordered 3 TOOL merch items on this website, a TOOL poster, and two TOOL shirts. TOOL has tags on their shirts that cannot be counterfeited because of the tag's design, which are placed on the shirts to ensure the buyer that they are authentic TOOL apparel and not illegal prints. Upon receiving my TOOL merch, it all had tags that said, "This is an authentic Tool product" on them, placed where they usually are on the TOOL authentic shirts that I have bought elsewhere. The 10,000 Days poster was great quality and is beautiful, and looked exactly as it did on the website, if not, better. The poster sits on a wall that constantly has the sun beating on it and it has not faded since I have gotten it. I have had nothing but positive experiences from these guys and I will continue to make purchases from them. The only two things about these guys are (1) they take their time with shipping things, so if you're in a hurry, you probably shouldn't order from them, and (2) if an item is on backorder on their website, don't order it because you'll never receive it and you will get an online credit for the price of the backordered shirt to their store. I ordered a Slipknot shirt from these guys, it was on backorder, and I never received it and they gave me a store credit. Besides the backordered items and long shipping, I will definitely continue to buy from rockabilia and recommend them to friends. My clothing is great, I love wearing it, and I love showing off the posters I have gotten from these guys. A+!

Thumbnail of user pingp2
1 review
1 helpful vote
August 25th, 2015

Being from Canada, the selection is for Rock band t-shirts are slim at best. I tried Amazon US and most Sellers won't send to Canada. I tried Amazon Canada but the selection was disappointing. When I found Rockabilia, I was amazed at the selection. I ended up ordering 8 t-shirts, all in stock except 1 which was on back order but I didn't care because I was looking for that shirt for 2 years. The order confirmation said that it would take 2 to 8 week so I wasn't worried but after 2 weeks I checked my account and there was no update.
I started checking reviews and was horrified to read all the negative comments.
After the 3rd week I received my package with the 7 shirts that were in stock.
Considering it usually takes 1 week to clear Customs, the order was on time. The best surprise is there were no Custom charges which is ridiculously high for some items. I was also surprise to received the out of stock item a week later. I didn't expect to get it at all let alone in 8 weeks but I wasn't worried because they do offer an refund or exchange. I haven't even gone through half the site yet so I'm 100% sure I'll be ordering form them again.

Thumbnail of user luytenc
1 review
1 helpful vote
May 29th, 2016

Ordered online, minimum hassle the website works quickly, they accept International Paypal. Our stuff arrived well packaged (it was made of glass).

Thumbnail of user irishi
1 review
4 helpful votes
November 14th, 2014

I found my IDEAL shirt on the band's actual website, but their sizes only went up to a XL. Saddened by this, I SCOURED the internet and found Rockabilia.com. They had the shirt IN THE SIZE I WANTED! I didn't hesitate to place my order. Silly me, I read the reviews on another site, AFTER my purchase about nightmares others had receiving their items. Their website CLEARLY states the time frame of your order if it is in stock. I placed my order yesterday, 11/5 and received an email today, 11/6 stating the order was shipped and in transit! So, I call BS and wonder why I am so special in comparison to others they had a bad transaction!

Thumbnail of user rosel49
1 review
1 helpful vote
September 22nd, 2014

Write your review to help others learn about this online businessI ordered some stuff on this site and after ordering shirts here a couple of times im always satisfied with the product. Ive always ordered from them through Amazon but i just recently ordered directly ftom their site. Out of curiousity I read the reviews and I freaked out because most of them were horrible. However my stuff came in by 7 business days and on time for my boyfriends birthday!(:

If your reading all these bad reviews dont mind them until you have experienced it for yourself.
To each his own.

Thumbnail of user richardg18
5 reviews
13 helpful votes
March 19th, 2012

I am not sure why so many people gave this site bad reviews, as my experience was went quite well. I used to order items from rockabilia around 10 years ago, when you would see their ads in metal maniacs, circus, and hit parader magazines. I was surprised to see they were still in business, and thanks to the internet, much easier to place an order. My recent purchase with them, I ordered 6 shirts, and it came out to $114.74 after I had an online coupon. Finding your shirts can prove to be a little difficult because you really need to type in the band your looking for, and then search through each band individually, it would be great if they had all the images pop up, as smaller icons, and you can scroll them like you do with their magazine ads. Anyways, their shirts are great material, and they have some rare shirts to offer, if your into black/death metal. My experience was pleasant, and I received my order within 2 weeks. No problems.

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About the business

Rockabilia is the premier music & entertainment site. We have shirts, shoes, sweatshirts, bottoms, accessories & more from your favorite movies and bands.

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