• Roblox

Roblox

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Overview

Roblox has a rating of 2.26 stars from 1,085 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Roblox most frequently mention customer service, online daters, and credit card problems. Roblox ranks 70th among Role Playing Games sites.

  • Service
    279
  • Value
    247
  • Shipping
    158
  • Returns
    185
  • Quality
    249
Positive reviews (last 12 months): 14%
Positive
16
Neutral
8
Negative
90
260
See all photos

What reviewers want you to know

Positive highlights

  • Roblox has many fun games, but there are some bugs in games.
  • It is the only way to get free robux And fun games.

Critical highlights

  • First of all, like the title of this review, customer service is extremely poor.
  • I had over $250 of charges on my credit card over 2 days for Roblox charges through my Apple account.
How would you rate Roblox?
Top Positive Review

“Roblox”

Vaulteons channel g.
12/19/23

Roblox is a very fun game for young kids to play and for even older people to create content and meet new friends, Even though there are sometimes when people are mean and don't understand that not everyone is like them so they just mess around trying to get a reaction, this is the main reason why I am giving Roblox 4 stars.

Top Critical Review

“Trash support don't buy robux”

Infamous X.
2/2/24

They charged me and extra 400 for a private server when I only purchased 1 so total they charged me was 800 robux I been asking the developer and the roblox support to give me a refund because I know for a fact I didn't purchase 2 server but they are taking so long and not replying to my emails I sent so don't waste your hard earning money into this stupid gay as game $#*! roblox and all those dumb as creators and supporters yall trash as can't help for $#*!

Reviews (1,085)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (75) fun game (53) credit card (39) gift cards (32) email address (11) fun games (53)
Thumbnail of user totha1
1 review
9 helpful votes
September 27th, 2020

I see Hackers everywhere from the best game to the worst game fly hacking aimbot... ect... So if ROBLOX if you read this please ban hackers and don't ban people if they only have reports from the same guy (alts). Cause my old account got deleted because i got alot of reports saying "You Use Aimbot" while i just did a double kill with the laser rifle (TC2) beside those things its a good website and its just good i appriciate the work of this website. 5 star!

Thumbnail of user sammyv17
1 review
3 helpful votes
December 7th, 2021

I've had roblox for a few years now. It is a very amazing game. Good for kids/teens to be interactive with others, meet new people, and have a good time on many games. Getting to create and design your own games as well as being able to make clothes, and earn robux! I've played many games on roblox and none have yet to disappoint me. My favorite game on roblox so far is Adopt Me. I've been really attached to this game, it's a very fun game. Either getting to be a parent or kid, and having your own pets, also being able to trade with others and getting the pet of your dreams. It's a very fun game i enjoy it very much. Now recently there has been a christmas update. Very exciting, 8 new amazing pets to enjoy and buy with gingerbread. What i have noticed is the pricing of the pets… i understand it is easy to get the gingerbread and also 3 ways to earn them but i still agree the pets are a bit overpriced. 10 thousand for one pet is acceptable but 120 thousand? I feel that is way overpriced for one animal that isn't even a legendary. It's nice to be able to buy gingerbread with robux but even then that's a lot of robux for a small amount of gingerbread. This is my opinion and i know others do agree. Maybe even setting the price for all the pets to 10 thousand is acceptable but 120 is way too overpriced. Especially for someone who doesn't have robux 24/7. I hope someone does see this and maybe decides to change it. I'm not the only one who thinks this way. Personality many people i'm sure do. The game is really fun and enjoyable but the prices are not. If someone actually sees this please reply. Preferably someone who is in the roblox company and maybe can sort this out. I just don't find it fair. Thanks again.

Thumbnail of user anonymousr991
1 review
9 helpful votes
September 9th, 2020

The only thing I tell guardians is you should base the account settings on what the child wants. Its an awesome game. Definitely recommend.

Thumbnail of user ritchyc
1 review
0 helpful votes
August 7th, 2020

Good game i guess and alot of rages well its fine yes yes yes very good game game i am a 9 year old kid good game the parents thinking about the sighn are $#*!ing dummys

Thumbnail of user rostrainj
1 review
1 helpful vote
March 4th, 2021

I love roblox and play it everyday i have an unhealthy obsession with it but i just love it and they kinda need a bit more updates for it but overall its an amazing game.

Thumbnail of user bobb986
1 review
0 helpful votes
July 3rd, 2020

Roblox lets you're child play Obstacle Games and games with friends! It even helps you with Privacy Settings so you know what you're child does and make sure they do what you want!

Thumbnail of user maylynnd
1 review
0 helpful votes
January 12th, 2021

I need get my roblox account back they hack my account I need it hack pls it my old account I need it

Tip for consumers:
I need get my account back

Products used:
I need my roblox account back

Service
Value
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Thumbnail of user calvinc101
1 review
0 helpful votes
June 27th, 2020

Roblox is such a great game. It makes kids experience different people's creation. Roblox is also safe for kids because of safe chat. I really like it.

Thumbnail of user camdend4
1 review
0 helpful votes
May 12th, 2021

Very good no swearing parents say there is but there isnt so if i were u u should have your child download this game it has good games like jailbreak you should try. Hope you like it!

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Thumbnail of user nataliej127
1 review
4 helpful votes
December 9th, 2020

I have been playing roblox for almost a year now. I have loved playing Roblox and SO many games like TH, arsenal, Flee the facility! They do have aggressive scenes but they r not even the u know " aggressive " really. It is fun but I recommend the parents should only do 13+ or 12+ up. But yeah... just make sure yall be safe baiii

Thumbnail of user robloxd3
1 review
0 helpful votes
September 28th, 2021

Its nice and clean sure some people say bad words but that the internet also I don't care if I can't afford robux some parents say its bad because it has weapons or blood and gore but again its the internet idk why a lot of parents hate it you rarely see a parent that like Roblox but its the world

Thumbnail of user cranjismcbasketballe
1 review
1 helpful vote
November 16th, 2020

Roblox is so much fun for me and you well if you are a parent you will say...
THIS GAME IS HORRIBLE
Okay first off parents don't understand anything like this but lets get into the good stuff
The games i like to play are kaiju universe and arsenal that is it bye!

Thumbnail of user zachw67
1 review
0 helpful votes
November 29th, 2020

I love playing it. I play it everyday with my friends and by myself. I, myself don't think that it is a scam or inappropriate. I would highly reccomend it

Thumbnail of user mollyr97
2 reviews
0 helpful votes
April 28th, 2021

㋛ ᴛᴏ ᴇᴠᴇʀʏᴏɴᴇ ʀᴇᴀᴅɪɴɢ
Iғ ᴜ ʜᴀᴠᴇ ᴀɴʏ ǫᴜᴇsᴛɪᴏɴs ᴊᴜsᴛ ᴀsᴋ ᴍᴇ, ɪʟʟ ᴛʀʏ ᴛᴏ ʀᴇsᴘᴏɴᴅ ASAP :) i promise xx

Tip for consumers:
When you lag, turn down ur graphics quality on the settings when u join the game because it increases lag.

Thumbnail of user howerdg
2 reviews
0 helpful votes
March 13th, 2024

It is an amazing game platform that lets you connect with others and create games. Not only do you get to make games but play as well.

Service
Value
Quality
Thumbnail of user annalisea1
1 review
1 helpful vote
May 20th, 2021

I played this game for two years its been great. But kind of cost a lot of money for robux. Recommend this 100% This game can help you be flexable to do new things and you can make your game on roblox.

Thumbnail of user averyk26
2 reviews
12 helpful votes
February 10th, 2020

It is very enjoyable when you know what to do. FUN FUN FUN FUN my user name is avery******* please friend. Thank you!

Thumbnail of user braydona
1 review
5 helpful votes
November 22nd, 2020

Roblox is so great! Cross your fingers Trump Doesn't ban it and I do not like hackers, but beside that, It's a great game!

Thumbnail of user badrieh
2 reviews
0 helpful votes
March 17th, 2024

Turns on my I love this game it's so amazing there's mini stuff to do in this game and I also love the egg hunt that they released

Tip for consumers:
No not that much

Products used:
It was very good and the games are also good except the eyeliner dares Roblox you got to fix that

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Value
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Thumbnail of user nicek1
1 review
2 helpful votes
April 16th, 2020

Roblox Is a great platform overall its such a good game all the developers are usually nice and cool some developers do weekly updates and some do monthly updates. Its really cool to be able to interact with people from other sides of the world. I've never been hacked because I always have a two step verification. Maybe all you parents that are blaming roblox about your children getting hacked SHOULD ENABLE TWO STEP! And stop complaining like a baby to ALL YOU PARENTS WHO ARE SAYING THEIR SONS ACCOUNT GOT HACKED. Im not even that old and im Mature you parents that say that are immature enough. SO STOP ACTING LIKE BABIES AND JUST GET THEM OFF ROBLOX. OBVIOUSLY THEY ARE NOT OLD ENOUGH TO UNDERSTAND THE INTERNET. Like seriously?

Thumbnail of user adianf
1 review
4 helpful votes
January 4th, 2020

You know, i just had a short trip from the 1* rating reviews, they were just pretty much pointless, basically, these were the comments i saw, scam bots, like, you have to be more smart to not fall for these because roblox has other things to worry about, they're trying their best. Another thing, pLaIn And SwiMpWL Items, well duh every game has a spirit, and these are original roblox items, also recently UGC Was released, it contains of a lot of cool accessories, and also if you think that roblox has that many problems then just leave the game?! Just write a review about that but with less sarcasm and stupid Quotes on Quotes. Also stop comparing fortnite with roblox because they're entirely two different platforms, although roblox has some problems like Oding and other things like filter bypassing then, the community is trying it's best, and another thing, THIS ONE GOT ME FURIOUS, LIKE MOMMY (This and this guy) BULLY ME! Like duh, learn to stand up for yourself.

Thumbnail of user mohammada337
1 review
0 helpful votes
October 5th, 2020

Roblox is great website making friends online and who cares about bad reviews roblox is amazing beacuse they dont take ur money idiot they just need time beacuse people oreder so much robux idiot.

Thumbnail of user kristiannao1
3 reviews
2 helpful votes
December 12th, 2020

I love roblox I've been playing since 2019 i know not long ago but its a great game and I'm so close to getting the golden egg in adopt me all the games on there well not all but lots of the games on there take effort to make but there is lots of robux scams so instead of falling for that I just bought my own robux I would recommend this game its my favorite game

Thumbnail of user ememe2
1 review
1 helpful vote
June 18th, 2021

K so I read some 1 star reviews in website and ALL I SEE IS HATE HATE HATE AND HATE LIKE BRO WTH ITS NOT THERE FAULT ROBLOX ISNT RESPONDING ROBLOX HASNT BEEN ONLINE FOR RUFFLY 3 YEARS. AND UR SAYING oOooOO rObLoc baddd no response ME MAD! 1! 1 if u get hacked its ur fault cuz ur the one who's supposed to take care of ur account..

Thumbnail of user jonghyuna
1 review
0 helpful votes
July 2nd, 2020

Now parents, you may think, why are you supporting this 'violent game'. It actually isn't. People who write hate comments on Roblox didn't do a lot of research apparently. In Roblox not only can you play safe games, but you can also create your OWN games. This can educate your children on basic coding and engineering. Now, let's move on to the the part where you don't want your child to be bullied on his Roblox avatar. In Roblox you can disable chats with unknown players. Plus, if somebody bullies your child, they can report them. Reporting can and will ban the player from the game. You can also control the amount of time you want your child to play. Maybe one hour, two hours, etc. After their time is up, they will not be able to play the game anymore for that day. You can even control the games you want your child to play and what not to play. Now let's move on to robux. Robux is a in-game purchase that allows players to upgrade there avatars, and be better at a game. Now let's say that you child wants to have robux. Your first answer would (obviously) be probably no. But what happens if your child keeps asking you over and over? Like i said, you can make your own games. Help your child make his/her game and it's a win win! Your child gets robux from people purchasing upgrades in his/her game so he/she doesn't complain anymore, and that child also learned how to code and engineer! Now how about that.

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In Roblox, any game or experience imaginable can be created. Players can create the ultimate theme park, compete as a professional race car driver, star in a fashion show, become a superhero, or simply build a dream home and hang out with friends. In t...

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