• Roberts Camera

2018 CUSTOMER CHOICE AWARD

Roberts Camera

Overview

Roberts Camera has a rating of 4.39 stars from 275 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roberts Camera most frequently mention customer service, excellent condition, and photo equipment. Roberts Camera ranks 8th among Camera sites.

  • Service
    9
  • Value
    9
  • Shipping
    9
  • Returns
    4
  • Quality
    9
Positive reviews (last 12 months): 93.8%
Positive
15
Neutral
1
Negative
0
33
See all photos

What reviewers want you to know

Positive highlights

  • Time and time again Roberts Camera has been outstanding.
  • I appreciate their excellent customer service, as well as their competitive prices.
  • 2018 Customer Choice Winner

Critical highlights

No critical highlights yet

How would you rate Roberts Camera?
Top Positive Review

“Just as described”

Ryan S.
2/20/24

These guys are great, the lense that I ordered was in great shape just like it had been described. The battery drive was in great shape as well. I called and asked questions before ordering and they answered all my questions. Great knowledgeable, helpful and friendly staff. 2.8 Macro Wide angle aftermarket crystal clear optics and great detail in the photo.

Top Critical Review

“Very good rating is not good at all”

Leo A.
3/8/19

The reflex viewer I ordered got a missing part. The ratings of the product shows very good. I expect the product to be functional when I receive it. I cant really use what I bought.

Reviews (275)

Rating

Timeframe

Other

Reviews that mention popular keywords

roberts camera (32) customer service (22)
Thumbnail of user clarencefg
1 review
0 helpful votes
May 3rd, 2023
Verified purchase

Good value fast shipping and I don't like to do reviews

Thumbnail of user brianah16
1 review
0 helpful votes
December 25th, 2018

I received my camera, which is in very good condition externally, bought a new lens for it and everything only to find out it will not turn on with the battery it came with. I recharged it and still nothing. I ordered a new battery and hopefully that is the problem. Otherwise I will be returning.

Thumbnail of user revellw
1 review
0 helpful votes
August 14th, 2018

The camera doesn't work. Can someone call me about this? I've waited a week only to be let down. It was quite a bit of money to spend on this.

Thumbnail of user meredithr26
Meredith R. – Roberts Camera Rep

Hi Revell - I believe that per your email this morning, this issue has been resolved. We are very sorry for any confusion and we are glad that we were able to help you get your camera working correctly. Thank you for your business!

Thumbnail of user artursa1
1 review
0 helpful votes
August 6th, 2018

The order was shipped and delivered very fast. But I faced issues with my item. The camera body has issues with the shutter, and is not working properly.

Thumbnail of user meredithr26
Meredith R. – Roberts Camera Rep

Hello - we are so sorry to hear that you were not happy with your purchase. Our customer service team will reach out to you to resolve this issue. Thank you.

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From the business

Family owned and operated since 1957, Robert? ۪s has become the premier source for new and refurbished cameras as well as a variety of photography equipment Roberts Camera is focused on personal service and getting you the right equipment for your vision.

Company Representative

Thumbnail of user meredithr26
Meredith R.

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