Thanks to Omar at RJL for answering all my question graciously, I went
ahead and purchased the medical grade monitor I needed. No problems!
So far, A good experience overall shopping, 4 star.
I'll give it a 4 star for recommendation if all goes well after using RJL more. And I will be back if all goes well with this purchase. Thank you.
dont know about taxes as applicable and shipping as applicable. i like to know HOW much I am getting charged
thank you to Richard Logis
Enterprise Relationship Manager, he was a big help since my last order in june, he was the only one that answered the phone after many, many calls and found out what happened with my order and he's helping me today
Thanks a lot!!!
Your website is somewhat difficult to navigate. It was difficult to determine where to click to add something to the cart, then how to check out, and then the registration process interrupted the checkout procedure. It should be one seamless interaction from start to finish with a big obvious button that says "Add to cart," and "Checkout." I understand the desire to have people register, but you should also have an option for a guest checkout.
site shows freight as applicable but advertises free shipping. So it left me worried about the shipping cost overall.
A well-designed, secure web purchasing template. I am put off that FedEx roped this company into an exclusive contract, because they are grossly overpricing the shipping cost, and I would be perfectly satisfied with USPS Priority, the superior product with a better business model.
Would like to be able to pick my own password subject to some rules regarding length, upper & lower case letters, numbers, etc.
wanted to order a lager quantity, would not let me change it from one. No message to tell me if that was due to stock or if i was only allowed to order one.
Didn't want to setup an account just to order, tried to do order without password, got error, put in matching passwords, would not take re-submit, lost data had to reenter whole page.
Really great company always better than barcodesinc and cdw. Those guys don't know anything and charge way too much
The very first screen after selecting show cart has a "Proceed to Checkout" button. It is not clear if there will be other screens to update address/credit card. Perhaps "Next" would indicate a progression of screens.
What i like about RJL is that they know the products they sell and they offer great prices. Shipping options are plentiful and even the free option moves fast
I had questions about the product I was ordering and Omar was very knowledgeable, patient and helpful. Thank you :-)
Truly appreciate the patience and extra help from Omar. Great effort to ensure we received the exact product we were looking for. Thank you!
Wide variety of products from diverse brands and nice search capability. Checkout was quick and easy.
It was a little difficult to navigate and when I clicked "Proceed to checkout" it placed the order, I expected one last screen.
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