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Riviera Coco has a rating of 4.31 stars from 52 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Riviera Coco most frequently mention customer service, and good quality. Riviera Coco ranks 18th among Swimwear sites.
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The fastest shipping ive ever had, thanks for the gift card also, will apply next time! See you online!
The swimming suits I received has been missing the hygienic liner sticker. The overall quality was very poor. When i requested to refund the merchandises, then they will let you know the shipping cost is NOT refundable. The return address is in Mexico, so the shipping cost from the US to Mexico is expensive which could be more than the price of the swimming suites. Also, the refund can only be store credit which does not make sense. Since the quality was so bad, why the customers still want to order anything from this store again?!
The swimsuits are of good quality and fit according to the measurement.It worth pays a little more price for a decent product.
Yet i'm not satisfied with tracking code updates. A wrong/missing code was given, i was not able to track the delivery process and it arrived at the door when there was no one home.
Also there is no free shipping options to Hong Kong even i purchased USD>100, how unfair i must pay for express shipping and S. F. express requires extra fee for home delivery. Again without a correct tracking code, i won't be able to contact the local logistic company to change delivery at the store.
I am unimpressed with this company. I was originally excited when I saw these cute bikinis. I ordered a small and waited 4 weeks for it to come however, I was okay with waiting (it was still winter where I live). Well the bikini gets delivered while I was out of state and then I didnt immediately open it because I was unpacking and such. When I finally tried it on the bottom (s) is so small that it barely covered my entire bum. Be aware, if you are not proportionally sized these wont work for you. Im small on top but need a larger size on the bottom. One size does not fit all but it appears as though this company is warehouse based so they just pull a size out of their inventory and mail it. So I read the return rules and theyre full of restrictions like a restocking fee and money deducted if you dont include all the packing. It came in a small plastic bag which I threw away because its trash! So I decided to write and request a code to buy a new bathing suit for half off. They state someone will contact you in 5 days. No one contacted me for more than 10 days and then Kate reminded me that I was past the 10 day return period (by 1 day mind you) which was irrelevant because I wasnt asking for a return. She did provide a code to get a 50 % discount to buy a bigger size but now I had to pay $27 for shipping because my vacation is in 2 weeks. All in all I paid almost $70 for a 2 piece bikini. There are cute bikinis everywhere. And a side note for this company, if youre gonna be such a stickler for the 10 day return time frame, you should probably hold yourselves accountable for your 5 day customer service contact rule. Consistency is key for this consumer. Ill never buy here again. Too easy to find bathing suits with different sizes, no shipping costs (certainly not $27) and better return policies!
Good quality bathing suits, however, shopping is too slow, my second package has not arrived and I purchased it a month ago.
But... took a long time to get response for exchange for diff size and coupon. And refund requires a restocking fee of 8.50 for each piece.
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#RivieraCoco is all about summer, beach, traveling, tanning and... tons of bikinis! Riviera Coco is a celebration of feminine beauty. #lifestyle #bikini #trend
