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Claim Your BusinessRishi has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Rishi ranks 42nd among Tea sites.
Most Rishi Tea you can purchase in your mid to large city specialty supermarkets. My small town doesn't carry it so I went to their website and ordered some. I ordered 4 different flavors and really love them all and I'm a hardcore coffee drinker! The ginger matcha is particularly good as is the green jasmine. I also got a chai and a black tea with lemon infused in it. They even threw in a free sample of some herb tea enough for a couple pots. Easy to navigate website, excellent product, or the 4 I've tasted so far, and good value for the money. Fast delivery. And I'm a coffee person.
I had the worst customer service experience with Rishi Tea. By all means, stay away and go support POC & Black owned businesses instead. I asked for a refund on a teapot, as I didn't like the quality, and was told I have to pay the return shipping on my own - that's fine. I paid priority & tracked shipping and was told it would be refunded in about 4 weeks. Nearly 2 months after, of me periodically checking in and asking (no one ever reached out to me), they stopped responding to me. They had the teapot - it was confirmed on the tracking number - but were refusing to return my money. I felt helpless so the only thing I could turn to was social media. I wrote on Twitter & Instagram - miraculously, I got refunded in 20 minutes. Someone else commented on my comment and I told them Rishi Tea had refunded me, but had not apologized. The day after, they finally apologize and try to offer me a $20 gift card. I decline and ask them to donate it to Fair Fight or Know Your Rights Camp. And what did they do? They deleted my comments on their Instagram. So awesome, thanks. *Great customer service* Update - they've sent me an email gaslighing me saying I was wrong about the timing of the refund. Said they've donated + blocked me on all their social media.
Most Rishi Tea you can purchase in your mid to large city specialty supermarkets. My small town doesn't carry it so I went to their website and ordered some.
I ordered 4 different flavors and really love them all and I'm a hardcore coffee drinker!
The ginger matcha is particularly good as is the green jasmine. I also got a chai and a black tea with lemon infused in it.
They even threw in a free sample of some herb tea enough for a couple pots.
Easy to navigate website, excellent product, or the 4 I've tasted so far, and good value for the money. Fast delivery. And I'm a coffee person.
I had the worst customer service experience with Rishi Tea. By all means, stay away and go support POC & Black owned businesses instead. I asked for a refund on a teapot, as I didn't like the quality, and was told I have to pay the return shipping on my own - that's fine. I paid priority & tracked shipping and was told it would be refunded in about 4 weeks. Nearly 2 months after, of me periodically checking in and asking (no one ever reached out to me), they stopped responding to me. They had the teapot - it was confirmed on the tracking number - but were refusing to return my money. I felt helpless so the only thing I could turn to was social media. I wrote on Twitter & Instagram - miraculously, I got refunded in 20 minutes. Someone else commented on my comment and I told them Rishi Tea had refunded me, but had not apologized. The day after, they finally apologize and try to offer me a $20 gift card. I decline and ask them to donate it to Fair Fight or Know Your Rights Camp. And what did they do? They deleted my comments on their Instagram. So awesome, thanks. *Great customer service*
Update - they've sent me an email gaslighing me saying I was wrong about the timing of the refund. Said they've donated + blocked me on all their social media.
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