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Rio has a rating of 2 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. Rio ranks 106th among Outdoor Equipment sites.
We purchased one of their high end patio umbrella's for the beach b/c it has the strong supports and holds up on windy days. We only vacation one week per year and the third week we used it, the button that holds it open broke. I called customer service and they asked me to email pics. I sent several pics and I never heard from them again. This product should last longer than 20 days. I am disappointed in Rio and now hesitate to ever buy anything with their logo again.
We purchased one of their high end patio umbrella's for the beach b/c it has the strong supports and holds up on windy days. We only vacation one week per year and the third week we used it, the button that holds it open broke. I called customer service and they asked me to email pics. I sent several pics and I never heard from them again. This product should last longer than 20 days. I am disappointed in Rio and now hesitate to ever buy anything with their logo again.
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