• Rightio.co.uk

Rightio.co.uk

Overview

Rightio.co.uk has a rating of 1.57 stars from 290 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Rightio.co.uk most frequently mention customer service, card details, and next day problems. Rightio.co.uk ranks 275th among Plumbing sites.

  • Service
    106
  • Value
    106
  • Shipping
    71
  • Returns
    73
  • Quality
    90

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
10
12
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Their customer service team have got terrible attitude problems and argue with you.
  • Trading standards and my bank informed also trying to get the advertising stopped, crooks and scammers.
How would you rate Rightio.co.uk?
Top Positive Review

“Great service”

Maggie S.
1/6/23

Got the job done quick, pleasant Gentleman an didn't make me feel uncomfortable in my own home like a lot of them do. Would definitely recommend.

Top Critical Review

“Cowboys - AVOID!”

Alan P.
1/10/24

Was quoted £168 to fix a toilet ball valve that wouldn't shut off. Plumber turned up, was there for two minutes and said he didn't have the part with him but would check with his supplier and call back. I received no callback, but found the valve myself in the local Screwfix for £7. I called them back to say I would sort it myself but was told that the £168 call out charge would still apply and now had VAT added taking the charge to over £200! Absolute cowboys AVOID AVOID AVOID!

Reviews (290)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (36) trading standards (15)
Thumbnail of user martinc89
1 review
6 helpful votes
January 29th, 2017

Dreadful people of no use to anyone. Brought me over to the Isle of Wight at great expense to meet a plumber. He didn't turn up and they said he was the only engineer. Refused help to me to find somebody else - said this was against their policy. I asked if I could speak to their managing director. I was told that this is a waste of time because he will not talk to anyone because this is against their policy.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

We look after your home or business plumbing, heating, drainage, electrics and locks. For peace of mind, call Rightio today for a fast response.

Company Representative

Thumbnail of user christopherc121
Customer S.
Typically does not respond to reviews

How do I know I can trust these reviews about Rightio.co.uk?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Rightio.co.uk?