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Rigalshop.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
In January I bought a modern, trendy table light for my best friends, a couple. The light is called the Levia Design Lamp by Rigalshop. It was at a reduced price. I received an email from Rigal confirming the order and telling me the lamp was on it's way. After a month I emailed them again and asked them where the light was. I had not received it. I emailed them again this morning. And am still waiting for a response. This company apparently does not respond to their emails and has terrible customer service. I really wanted that light, but it now looks like I'm going to have to get my bank involved and get my money refunded. I asked them to respond by Friday the 13th of March.
In January I bought a modern, trendy table light for my best friends, a couple. The light is called the Levia Design Lamp by Rigalshop. It was at a reduced price. I received an email from Rigal confirming the order and telling me the lamp was on it's way. After a month I emailed them again and asked them where the light was. I had not received it. I emailed them again this morning. And am still waiting for a response. This company apparently does not respond to their emails and has terrible customer service. I really wanted that light, but it now looks like I'm going to have to get my bank involved and get my money refunded. I asked them to respond by Friday the 13th of March.
Tip for consumers:
Don't. Apparently they don't respond to email and have no phone number to call. Lousy customer service and do not fulfill their orders.
Products used:
None. Has never been delivered.
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