Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

What reviewers want you to know

Positive highlights

  • Ben with Customer Service took care of me and made sure I’d get my New guitar.
  • Even though the inventory is smaller than other stores, the website and shopping experience are actually superior.

Critical highlights

No critical highlights yet

How would you rate Riff City Guitar?

Reviews (0)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (65) shopping experience (16) chapman guitars (12) tone city pedals (10) future purchases (7) pedal show (7) great experience (19) guitar center (9) rob chapman (6) web site (4) shopping cart (4) new hope store (5)

Reviews from Related Businesses

Thumbnail of user lindar3517
1 review
1 helpful vote
November 24th, 2023

Love the look, the sound and the price. What more can I say. Couldn't even throw away the box it came in such a cool look so framed part of it and it proudly hangs in my living room

Service
Value
Shipping
Quality
Thumbnail of user nigelk35
1 review
0 helpful votes
April 13th, 2021

Learn the songs you like at your own pace.
Great way to learn the piano!
Would be nice if there were more AI learning to help you with technique, as it is you can sound bad and still hit all the right keys, or vice versa.
Although learning the piano takes years, I feel with enough practice this app will take you where you need to be from zero to hero.

Best app out there.

Tip for consumers:
Don't waste your time, playground is the best in the business.

Products used:
Software

Service
Value
Quality
Thumbnail of user michaele1066
1 review
0 helpful votes
February 19th, 2021
Verified purchase

My first impression wasn't the best as I found it difficult to reach them by phone (although I had to admit it was a busy period following an event), I have thus decided to email them as well and the initial impression disappeared very quickly: what a great customer service! They've been very accommodating, ultra reactive and super friendly; I was impressed. To make things better the uke comes with some nice extras. On top of that they have such an extensive selection of ukes, from affordable to high end; only from the best manufacturers. Long story short, it is a go-to place to purchase a uke online.

Products used:
Ohana CK-70RE ukulele

Thumbnail of user rutht779
1 review
0 helpful votes
January 23rd, 2023
Verified purchase

Ordered my ebony tenor over the weekend and it was shipped out Monday morning. I received it in a remote part of Texas on Saturday - quicker than I expected!
Shannon was great help, answering my questions before my purchase. I wanted a low G, but they were too busy to make the switch on it, so she included a set of strings for me to use.
Great customer service - my 2nd Sound Smith and it's the only place I will buy a uke!

Thumbnail of user jimd829
1 review
1 helpful vote
January 20th, 2021

Absolutely the nicest guitar I have ever handled, easy play is a good description! And they even put up with my foolishness about ordering and covid delays.

Products used:
Guitar

Service
Value
Shipping
Quality
Thumbnail of user romans117
1 review
3 helpful votes
August 17th, 2020

Fiddlershop is a hundred percent trustworthy company with great violins and great cellos, excellent service and an absolute hassle free purchasing experience. Period. We bought first a violin and later a cello from Fiddlershop then two pernambuco bows and several other items. Never has there been any problems, and whenever something came up they immediately resolved everything with no questions asked. Plus, every call to FiddlerShop was responded by a very knowledgeable and experienced person who absolutely knew what they were talking about giving great and unbiased advice. Additionally, they provide great learning resources in form of hours and hours of videos and blogs (including for items such as a tuning fork for $5.99!). Please feel free to ask us about our detailed experience.

Thumbnail of user ajallen2212
1 review
0 helpful votes
July 15th, 2023
Verified purchase

Fantastic work = I had a Stratocaster painted a Fender custom shop color that is extremely hard to find the paint for: Pat was extremely knowledgeable and answered all my questions, & matched paint to my pictures. When I received the Guitar back, I was blown away at how exactingly perfect the paint was, it was exactly what I wanted! And clearly the nicest paint job on any guitar I've ever owned. Already planning my next project paint job for Sims! Highly recommended if you want the very best!

Products used:
Guitar

Service
Value
Shipping
Quality
Thumbnail of user melindan93
1 review
0 helpful votes
June 14th, 2020

I orders strings, and they sent a few gift and personalized note. Will be using them from now on! Shipping was incredibly fast!

Thumbnail of user albertom238
1 review
0 helpful votes
March 27th, 2023
Verified purchase

I just finished my Beginner to Badass course and it was an absolute blast. Josh is a great instructor and makes playing bass an easy and entertaining experience from the beginning to the end of the course. 10/10 would recommend to anyone wanting to learn or improve their bass skills.

Service
Value
Quality
Thumbnail of user georgeg1550
1 review
0 helpful votes
January 1st, 2023
Verified purchase

I've purchased multiple times from Uke Like the Pros. Always a great experience! Great customer service, fast shipping, and excellent Uke setups.

Tip for consumers:
Look for on-line coupons if you can.

Products used:
High end ukulele.

Service
Value
Shipping
Returns
Quality

Be the first to write a review

Sitejabber for Business

Gain trust and grow your business with customer reviews.