• Rex Art Co

Rex Art Co

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Rex Art Co has a rating of 3.35 stars from 611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rex Art Co most frequently mention customer service. Rex Art Co ranks 9th among Art Supplies sites.

See all photos

What reviewers want you to know

Positive highlights

  • There should be more enterprises out there that take such pride in providing such great customer service.
  • The price for the stretcher bars was good and shipping cost was not outrageous.

Critical highlights

No critical highlights yet

How would you rate Rex Art Co?
Top Positive Review

“Love this site”

Tanya M.
1/16/23

I was ordering a lot of materials on this site. They always deliver quickly and prices are good. I'm currently working on a big project and I need a lot of things. Also, custom made canvases is a reason I order here. I can't get them at a local store. This is my life saver.

Top Critical Review

“I had a lot of trouble understanding why if I added...”

Elizabeth S.
8/9/20

I had a lot of trouble understanding why if I added more quantity to get free shipping on an order of over $100, it kept coming back with a note that said one or more of my items did not qualify, but I would get a reduced shipping fee, which I thought was still too high. I only am ordering these panels because I can't get them anywhere else. So I ordered only the minimum and still had to pay $19.50 shipping. You need to do something about the high costs of shipping. I won't be buying anything more from Rex Art.

Reviews (611)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (70) stretcher bars (19) wood panels (23)
Thumbnail of user tanyam499
5 reviews
7 helpful votes
January 16th, 2023

I was ordering a lot of materials on this site. They always deliver quickly and prices are good. I'm currently working on a big project and I need a lot of things. Also, custom made canvases is a reason I order here. I can't get them at a local store. This is my life saver.

Service
Value
Shipping
Quality
Thumbnail of user kath54
3 reviews
0 helpful votes
December 6th, 2020

We have been ordering from Rex Art for quite some times now. They not only offer top quality art materials but being a family owned business they make sure that their customers get the best service you could hope for. Always happy to answer any questions and offer advise on the use of materials.
We will be back again and again. Thank you all at Rex Art
Kat & Rocky Hawkins

Thumbnail of user haroldk85
2 reviews
1 helpful vote
November 6th, 2020

Painting is my life, I cannot live without it! And i am so glad that this website supplies me with a lot of amazing art products at low prices.

Thumbnail of user tobiasl8
7 reviews
8 helpful votes
May 11th, 2020

Best company I've ever worked with ever. I ordered about 20 items and they sat on the phone for about 20 minutes helping me walk through check out because I had trouble with my computer. 2 days later my supplies were at my doorstep. I don't think I'll buy anywhere else but here at Rex Art for my art supplies!

Thumbnail of user josephm2594
3 reviews
0 helpful votes
November 24th, 2021

Bought a sketchbook and a few brushes for my sister, she loves art, draws all the time, now she has new art supplies she really wanted, thanks for fast shipping!

Thumbnail of user joanb164
2 reviews
0 helpful votes
July 12th, 2018

Wide range of good quality products at fair (and sometimes bargain!) prices. Helpful people on the phone. RexArt was recommended by a friend and I have since passed on the good word.

Thumbnail of user evina1
7 reviews
1 helpful vote
February 21st, 2021

For my artwork, I usually required a custom-sized wood panel. So, bought one of them from rex art and I am so surprised with the quality which they provided. Received the product in well packed manner.
On time service. Overall great experience.

Thumbnail of user bobr226
1 review
0 helpful votes
July 14th, 2018

As usual, my experience with Rex Art is the best. I was surprised at how fast I get my orders. Thank you for great quality products and the quick service.

Thumbnail of user derekc224
8 reviews
0 helpful votes
March 16th, 2021

They have almost everything related to arts. Ordered some paint brushes from them which are not easily available on other sites. Good quality.

Service
Quality
Thumbnail of user wendyg100
1 review
0 helpful votes
May 11th, 2018

I was on Holiday in Asia recently and I have a love for art. As a result, I bought three oil paintings. One of which I met the artist, took pictures with him & exchanged numbers. Well, when I got back to the states & went to get them stretched I was shocked when several places told me it would cost more than $500 just to get them done! Unbelievable! I got the exact measurements, found Rexart online & ordered my stretcher strips, AMAZING results! I'm thinking now I can be an Art Dealer!;-)

Thumbnail of user sharonv297
1 review
1 helpful vote
March 14th, 2020

I purchased a pack of 6 Fredrix archival canvas boards. Payment was taken by the international sister site globalshopex.com but no tracking number given. A week went by and I emailed globalshopex.com to ask what has happened but no response. I eventually emailed RexArt who stated the item was discontinued and I need to contact Globalshopex. Well, globalshopex are not responding but they have my money so I have requested a refund if they cannot fulfil the order but I have no response. Very poor customer service.

Thumbnail of user recepk
2 reviews
0 helpful votes
August 26th, 2019

Thank you, my continuation of good application for your achievements

Poetry is coming in time and unbroken and polite and polite

Thumbnail of user barbaral273
1 review
0 helpful votes
July 8th, 2018

This brush holder is great quality and the the service was quick and so easy. I would definitely recommend this company to my friends for all their art needs.

Thumbnail of user rw117
1 review
0 helpful votes
July 12th, 2018

I order a bit form Rex Art. Sometimes more than others. Once again, as always in the past, the order was correct and arrived very quickly. The prices are very fair as well. Thanks guys.

Thumbnail of user doriss64
1 review
0 helpful votes
June 26th, 2018

I have not received the brush I ordered. Please check your records and send this to me ASAP. This brush is for a gift.
Doris Smith

Thumbnail of user victoriac153
1 review
0 helpful votes
June 18th, 2018

The item i purchased was delivered in a timely manner. Once received it met all my expectations, the wood panel is beautifully made and in perfect condition. Cant wait to paint on it!

Thumbnail of user thomasp209
1 review
0 helpful votes
May 11th, 2018

Well organized website makes it easy to get what you need. Fair and fast shipping and turnaround. Responsive and friendly customer service. Good experience all around.

Thumbnail of user lucys105
1 review
0 helpful votes
June 15th, 2018

Great product and great service! I had a custom order and they were very attentive and available. They took great care to make sure we were all on the same page.
The panels also smell wonderful like the fabulous wood they are made of.

Thumbnail of user dianef320
1 review
0 helpful votes
June 13th, 2020

I highly recommend Rex Art. I ordered cradled wood panels and will be ordering from them in the future. They are personable and have excellent customer service.

Thumbnail of user robertoh41
1 review
0 helpful votes
January 30th, 2020

There was one small ding on the side that I can easily repair. The panels are clean and sharp-edged and the construction is very sturdy. Outstanding customer care.

Thumbnail of user joshh306
9 reviews
0 helpful votes
September 13th, 2021

A very great place to shop for any kind of art supply with good quality. They take exactly the amount of time they say for the delivery.

Thumbnail of user mariel182
1 review
0 helpful votes
January 17th, 2019

Ordered custom size art wood panels and they are just perfect. I received them in California, 10 days after ordering them I highly recommend using them... Thank you RexArt!

Thumbnail of user paulab415
1 review
0 helpful votes
August 11th, 2020

My husband is a painter and builds all of his canvases. He relies on RexArt exclusively to source his canvas due to the excellent quality and price and prompt shipment. We placed an order for a large roll of 54" canvas online. Marshall in customer service immediately called us to let us know the manufacturer was way behind due to COVID closures. He worked with us to find an interim solution of a smaller roll to allow my husband to start on two new large commissions. We received it within 5 days of placing our original order and now have enough to tide us over until the large roll is produced. We really appreciate the prompt contact and explanation of the delay and the offer of various options to make sure we were happy. We definitely are very happy with RexArt and will order again with confidence.

Thumbnail of user lovingt
5 reviews
0 helpful votes
October 17th, 2020

I ordered wonderful products here at much cheaper prices than in actual stores! Very thankful to the owners and to the staff.

Thumbnail of user toma199
2 reviews
0 helpful votes
August 8th, 2018

THANK YOU! You are awesome! I will be ordering again soon. I buy a tone of stretcher bars and you guys are top notch.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Rex Art Co?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Rex Art Co?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business