prompt and accurate, even called me to let me know there would be a surcharge if i didn't order 2, so i ordered two and then they upped my $5 OFF coupon to $10 OFF (along with free shipping) can't beat that, even if your looking for coupons!!!!!!!!!!!!
Easy to buy, I can count on Rex Art for my pastel needs. Always prompt delivery and great packaging. My product is in pristine shape when it arrives.
First order. Process easy. The shipment came much quicker than I expected. The panels look beautiful. The only complaint is that they are a bit "furry"; not quite as smooth as I expected. I will use them for encaustic rather than oil painting, as the prep time wont be as great. That being said, I will still order from them again. Great customer service.
The only problem I had was that I didn't receive 1 of the pencils I ordered. I ordered 5 Sunburst Yellow(PC917), and there were only 4 of that color in the packet.
Marshall has amazing customer service, his positivity pushes you to choose RexArt over an other company!
I am completely satisfied with the professional way my order was filled and with the materials I ordered. I will recommend Rex Art to anyone interested in art supplies they are very professional, prompt and thorough. Prices are very competitive, excellent experience.....5 stars across the board.
We ordered a portfolio that was an excellent product and value and delivered in a reasonable time. Although we had an issue with sleeve refills being damaged in shipping, Rex Art was extremely responsive and proactive and replaced the damaged items in time for presentation. Extremely impressed with their products, and their customer service is unsurpassed! With a daughter headed to art college, we will definitely be ordering more from Rex Art!
Website was easy to navigate and steps to purchase product were easy. I am very happy with the art portfolio's strong outer material. I expect it will last long, unlike the cheaper, fraying outer side of the portfolio it is replacing.
Great inventory of what other stores didn't have! I couldn't find this product anywhere locally. The delivery time was fantastic all the way across the country. Their system kept me informed of my order status. I'll absolutely be ordering from Rex Art instead of spending time searching from store to store. Very refreshing to receive such great customer service. This store makes a person want to become an artist.
The item arrived much earlier than expected and someone call to let me know when it was shipped out.
If you call you get a very helpful person right away. No buttons to push.
Once I had to add to my order and he was very helpful and was able to do it.
Once I meant to order 2 stretcher strips and had only put one in my cart.
He "read" my mind and actually called me on the phone and asked if really only wanted one.
This is a great company.
I'm a repeat customer because Rex carries the products I like, and they are a pleasure to work with.
Ordering from RexArt was quick and easy! Part of my order was out of stock; not only did I receive an email that allowed me to choose how I wanted to proceed, I received a personal phone call as well. Customer satisfaction is a top priority and their products are a great value. Loved working with this company and will do so in the future!
I went to look for these stretcher frames at my local craft store. They no longer carry them. I am very happy to find an excellent source.
I liked that they carried tubes of daler Rowney watercolor paint. I had to order overseas before finding them.
The customer service from Rex Art is great as well as the prices and the speed in which items are shipped. Although certain items I need, are typically not always in stock, they always work with me and give me great options.
disappointed that free shipping over $100 does not apply to my purchase when it clearly states at top FREE SHIPPING
Some problems with getting the quantity box to accept an amount on the order page. Found another route to it and that worked.
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