Shipping a roll of canvas $30 eliminates my savings on paint and canvas' Will have to travel to AOL art supply to buy canvas and they will order Daler Rowney Georgian oils from Daler Rowney at same savings per tube as Rex.
The only thing that would be better is if I could buy these panels individually instead of in 2-packs.
I called to ask a question and someone answered right away. He was very knowledgeable and I appreciate tyne prompt response!
I don't like the options to ship what's in and pay for future shipping or just ship what you have and cancel the order. There should be an option to wait until it's all assembled to ship.
The shipping is way too much for the products I order---
brushes & paper that weigh hardly anything. This keeps me from ordering very often.
I am so happy to discover that I am able to order these pencils
individually! The price is very good, and the selection is the
best I have found! Thank goodness I have found you!
Rex Art CS called in advance and walked me thru an incorrect order and made sure I had the right parts to complete my canvas. They even threw in a couple pieces knowing I was going to buy from them again. Great experience!
I like your website, it is very easy to navigate. Your prices are low and your stretchers quality is very good.
this has been a quick and easy ordering experience, if the product is delivered and matches the description, then i will remain a satisfied customer for all future transactions
i'm a little concerned about what happens if something isnt in stock - its fine if i dont get the item, so long as im refunded for it if its not there.
The web site had one quirk. It asks you to enter your method of payment, i.e. credit card then seems to want the number below but that is actually only for gift cards! Then I added my PO box extension on the zip code for shipping, which was not going to change the tax based on my initial entry of just 5 digits, and had to go back to start over. A bit exasperating but I'm happy to find the product I need.
I've ordered twice now and can't seem to get 26 inch stretcher bars which just happens to be the one I née the most!
The overall experience with Art Rex was positive.
I love their canvas, and their costumer service was quick and effective.
I was not satisfied though with the carrier that delivered my big boxes . The issue had been resolved, and I will more than likely reorder from them.
The only supply shop that allows me to purchase just 2 missing BEST stretchers....thanks! Did not need 12, laughing!
I was informed that the edges would be sanded and slightly rounded but that doesn't seem to be the case.
Still, very happy with the product.
Extremely easy to find what you're looking for and even easier to make the order and complete the transaction.
I have advised all of my students and those who purchase my videos to get the brushes through RexArt... as recently as right now :-)
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