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RevZilla has a rating of 4.65 stars from 4,980 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
60,632 reviews
I love RevZilla. My friend told me about them because they use affirm. If you can't afford something all at once its super convenient and awesome to be able to split it into multiple payments with no interest. I have not seen other motorcycle gear vendors use affirm.(great business decision btw). So far shipping has been pretty quick as well and I've had no issues with the products. They also have review videos of their products and their support rocks.
Having to pay $20 extra in return costs due to horrible sizing of the eclipse 2 jacket sucks. I guess my bad on the first return given I ordered an L (6'@ 200lbs) when I should have sized up as it's a jacket and meant to be worn with layers, however getting the XL and it still being tight in the shoulders and the hem sitting almost at my belly button is a joke. Seems like a great jacket but hard to really say as I haven't been able to fit into one yet.
I came in as a first-time customer and was received with friendly customer service and patience. I especially appreciated given the hectic holiday shopping season. They were even kind enough to recommend me to other places for specific items they had a limited supply of at that time. It says a lot about the integrity of a shop, caring more about building community than making a sale. I would 10/10 come back.
I yelped them
Style, price, and their recommendation
Ordering is easy, like most sites. However, its when there are issues is where RevZilla really shines. Sometimes the parts just don't fit like you would want or the gear isn't what you expected. RevZilla takes has always been responsive and they take care of it quickly. So many store fronts (and people) are just so unresponsive when an issue arises, not RevZilla in my several years of experience with them.
As noted above, responsive and took care of the issue within a day. Consistently good.
Responsiveness, knowledge, and customer service for years. I have four motorcycles and RevZilla get's most of my business because of this. So much better than Rocky Mountain. In fact, I stopped doing business with RM over a year ago due to their customer service specific to a return of an item that would not fit a bike they said it would. They simply do not know the products they sell.
Needed bike protection for my wife's CRF.
I've bought multiple items in the past year from them including riding gear and bike parts. Had to return/exchange some things. Never a problem. Good prices, particularly on clearance. Reasonably fast shipping, usually within one week in the US. $10 shipping return fee is reasonable considering what shipping costs otherwise. Recommend them.
Great deals, easy to use site. Thanks!
I recently purchased the Dryspec D-20 soft panniers. Had some Revzilla cash, RPM cash, a Gift Card and the Customer Service rep was very helpful in ensuring I use all of that towards my purchase as things got a little complicated. Further, I got a price match and she made sure that remained in place while working through the $$s. All in all, a great experience. 2nd purchase of a major item. Will keep coming back for best price and service.
Had some Revzilla cash, RPM cash, a Gift Card and the Customer Service rep was very helpful in ensuring I use all of that towards my purchase as things got a little complicated. Further, I got a price match and she made sure that remained in place while working through the $$s
Will keep coming back for best price and service.
Been eyeing the Dryspec D-20 for a while and with the price match, it was a no brainer.
So far I have purchased almost all of my gear from this site. They have such a wide variety of women's clothing to choose from, it has made this journey easy! The return policy is great and absolutely necessary when trying to shop for women's anything. But most of the sizing charts have been on point and I have only had to swap out a few items... pants, of course! Shipping is always extremely fast and they process returns very quickly.
A friend referred me.
I love the wide variety of gear available. And the return policy is SO GREAT because ordering clothing, especially women clothing, online is one of the hardest, most frustrating tasks to deal with in life.
Positive experiences so far! Unless given a reason not to. I'll always come back!
These riding shoes (boots) are nice, real leather, comfy, easy off zipper, better protection than tennis shoes. That's about all the good things. Otherwise they seem like a 120-150 dollar pair of boots. They're moderately comfortable, nowhere to tuck the laces, no extra ankle protection, and priced like they would have all the features. They also don't give the best footing on the bike (I get it they're riding shoes, but "riding" is still in there), soles can be a little slippery at times. I'm gonna keep them, but kinda wish I woulda went a different direction.
Great experiences in the past, great experiences now
Looks although I slightly regret that.
Beginner getting some first gear here :) Tried a few things on in the store and got some great advice from the knowledgeable staff. Some items weren't available in store so I ordered them online. Had to return one item because of sizing and the customer service rep not only processed the return but made recommendations about alternatives. LOVE this place!
Excellent service, above and beyond!
Reputation.
Reviews and photos.
Military discount verification process crashes. Also, 15% for signing up for email didn't work.
*** RevZilla reached out and provided discount in form of account credit. Thank you!
Military discount verification process crashes. Also, 15% for signing up for email didn't work.
* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Very comfortable, nice finish! Doesn't feel hot up to 90-95 F. Would definitely buy it again. Looking forward to trying the goretex capabilities on this
Fast delivery, good prices, vast array of products
This shoe fits my dress style seamlessly. I'm happy that I don't have to wear something that looks like a motorcycle shoe when I'm off the bike, walking through the mall or hanging with friends. I can hop off my bike and walk straight into the movies without drawing attention because of my footwear. It has all the safety features that I'm looking for as well. Perfect shoe for me. Fits true to form, comfortable, safe and fits my style.
Best online store for anything motorcycle related. Hassle free. Lots of info on the products sold and the videos are really really helpful in helping me make my choice. Really appreciate those videos.
I've been a customer since 2016, great service, fast shipping, great customer service, after the new merger only recently I had some issues, the packaging had arrived in bad shape which never happened before, lost an item from a big hole in the box and got sent a used item when paid for new, but customer service is quick and understanding and fixed the issue. The new perks program isn't as great as a couple years ago, IMO. There are still some nice promos though.
Easy to browse for products and good variety, official no bootlegs, customer service.
Product been on my wishlist for a while and there's a nice discount with promo.
Bought a fox helmet from you guys. Awesome price and fast shipping. Very happy with my purchase. Sent me a bunch of stickers! A+++
Cheapest fox helmet that I found online. Other venders were $50+ more for the same helmet. Revzilla was a no brainer
The best place to look for motorcycle gear. Good inventory, great customer service and good set of video description. Highly recommended.
The issue was resolved as quickly as it could have been.
For real motorcycle gear. If you go elsewhere you may not always get the real thing and that's not acceptable when it comes to motorcycle gear.
I was able to order a helmet that I wanted greatly for my birthday and it was the most easiest and smoothest process ever.
Not only is it extremely easy to order from here, but the package and ship team are extremely fast and reliable. I received my helmet way before the day of birthday, so I'm happy to be riding with some new gear.
Thank you to everyone!
SHOEI X-15 Marquez Motegi4 Helmet
As a long-standing customer, I ordered a set of Pirelli Diablo Rosso IV tires because your website said they were "in stock". To my surprise, they were shipped and received separately but the larger issue is that the rear tire is dated 4423 (which is fine) but the front tire is dated 3421, already two+ years old. This might not seem an issue to you, but for a frequent Dragon twisty rider, it IS an issue when my butt is on the line at a 50+ degree lean.
Past excellent experience.
Past excellent curve traction.
Zilla always comes through as advertised...!
Past excellent experiences.
Easy, peasy order w/Zilla Cash!
Always reliable!
You guys are the greatest. Website is comprehensive and easy to navigate. Unbelievable selection of top notch parts and gear for all riders and experience levels. Worked with JoJo D in the Live Chat at checkout. What a pleasure she was to correspond with. Helpful and knowledgable beyond expectations.
You've EARNED a new customer who will spread the word to my riding family and friends!
Revzilla is Squared Away!
You guys seemed to be the place for all things KLIM
Bought the Rukka Outlast long sleeve shirt. Cheaper than heavy Merino whoop and supposedly more apt for the cold.
Fit is as advertised, material is very soft and doesn't feel plasticky like some other Outlast shirts I've had. Have been riding in it a bit and works great, basically can replace a mid-weight Merino layer in the cold. Will have to see how it does in the heat where past Outlast shirts did less well, but we're off to a promising start.
Selection and reviews
Selection and availability
I wanted to take a moment to express my sincere gratitude for the exceptional support and service I have experienced as a customer of RevZilla. Your commitment to excellence is truly commendable, and I am continually impressed by the level of professionalism and dedication demonstrated by your team. Not only is your return policy seamless and customer-friendly, but your pricing, product availability, and delivery speed are unparalleled in the industry. Thank you for consistently exceeding my expectations and for being a trusted partner in my motorcycle gear needs.
Wonderful help and support
Good reputation and great prices.
Personal choice + reviews
My son loves shopping at Revzilla. So a gift card seemed like a great idea for his birthday. I went on the website and it was very easy to order just what I wanted. There was an email option for the card, but since I had enough time, I opted to get the actual card mailed. They mailed it right away and I had it within 3 days. He appreciated the card. And I appreciated the easy shopping experience!
My son likes Revzilla for his motorcycle accessories
He can purchase whatever he needs.
A1 experience with Revzilla. I already had two other Merlins and both were in medium, so when I ordered this Merlin Barton II in brown, I ordered medium without hesitation. Absolutely beautiful jacket, but it turned out to be way too small for me (5'11" 42 chest, narrow build). I could barely pull this one on. Returned it with zero hassle, and received a large within two days! Fits perfectly, and it is now my alpha jacket. Thank you Revzilla!
All of my experiences with Revzilla have been positive, and delivery has been ultra quick. I am a major fan.
Love revzilla, great selection and customer service. Won't buy boots or clothes here again though, charged $10 to ship back boots that were wildly uncomfortable. Would love to give RZ all my business, but Amazon has free returns for stuff like that. That being said, you still get a 5 star review for everything else.
Good reviews
The product was as described and appears well made with quality materials. Easy installation, minimal vibration, great field of view. Super fast shipping, great all-round shopping experience.
Reliability, reviews, selection
Revzilla has been a go-to store for me since most other places either don't carry nearly as much or charge more than usual. Their site is easy to use, the filters are extensive, and specs for each piece of gear I want are always listed. They ship quick and have a good customer return procedure that makes like easy if something doesn't fit correctly.
It's a much more refined experience than other vendors. Each product has information in full and a video to go along with it. This makes it easier to find something that I want versus other vendors.
I bought a set of Dianese gauntlets and a new armored jacket to replace the ones that I have. My current gear is old and I wanted something new that will offer protection without degradation.
Im not really a big online shopping person, but Revzilla makes it a delight to do business with them. Great prices, outstanding customer service. Offering price matching and free 2 day shipping, these are rarities in today's world of online service/sales.
Products used:
A ton of offroad gear head to toe.
Prompt service, item received is as described in website.
Four items ordered. Two shipments used by REVZILLA. Why not just one?
Thank you.
REVZILLA offers a huge stock of items.
REVZILLA offers great info on items sold.
REVZILLA ships items as fast as possible.
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
You are welcome, Jerry, Thank you for your service. We are happy to correct an issue when our customers have one.