business logo of RevZilla

RevZillaReviews 13,348

4.7

About the Business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


revzilla.com
Founded in 2007
+31
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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,446
quality
10,347
This company responds to reviews on average within 4 days

Instant Feedback

114,745 reviews
Texas
1 review
0 helpful votes
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Fast and frictionless
May 2, 2023

Fast delivery and very easy return process. Revzilla goes above and beyond

Date of experience: May 2, 2023
Ukraine
1 review
0 helpful votes
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Delivery process with small issue
May 2, 2023

Thank you for shopping experience. Only one thing wasnt perfect for me: my order was automatically split in 2 deliveries as one position was not in stock. I would prefer that both items were delivered together.

Date of experience: May 2, 2023
Tennessee
1 review
0 helpful votes
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Wonderful Everything
May 2, 2023

Everything is setup very nicely and ships quickly!

Date of experience: May 2, 2023
Florida
1 review
0 helpful votes
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Good
May 2, 2023
Updated review

Pants that I ordered based on sizing chart( I ordered 1 size larger to be safe) ran ridiculously small & am returning. All other items as I expected.

Date of experience: May 2, 2023

All good stuff
April 22, 2023
Previous review

All good stuff

Date of experience: April 22, 2023
California
1 review
0 helpful votes
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Bought a helmet and jeans
May 2, 2023

Easy to find what I needed on the website, loved the discounts, check out was easy, and delivery was right on time. Definitely shopping RevZilla again.

Date of experience: May 2, 2023
Oregon
1 review
0 helpful votes
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K&N race filter is coming apart!
June 1, 2023

I like the selection of parts but does nobody vet these parts before they ship out. My brand new K&N race filter wire mesh is coming apart and in places and the guase is pulling apart in my hand.

Date of experience: May 2, 2023
Maja B. — RevZilla Rep
over a year old

Hi Connor,

We are sorry to hear you’re having issues with your air filter. Did you know K&N offers a limited lifetime warranty on their products?

Make sure to contact them by heading to http://www.knfilters.com/warranty.htm, emailing them at tech@knfilters.com or giving them a call to 951-826-4000.

If you have any questions, feel free to reach out via cs@revzilla.com, we’ll do our best to assist you with any questions you may have.

Ohio
3 reviews
3 helpful votes
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Poor communication
June 1, 2023

You give me a discount code then tell me it doesn't apply to my order

Date of experience: May 2, 2023
Connecticut
1 review
0 helpful votes
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Great job
May 2, 2023

Excellent quick service for a fair cost. Will buy from this company again

Date of experience: May 2, 2023
California
1 review
0 helpful votes
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Works perfectly
May 2, 2023

Received item quicker than expected and it fit perfectly. Items arrived in perfect condition with no complaints

Date of experience: May 2, 2023
New York
2 reviews
0 helpful votes
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Easy to find what you are looking for and timely shipping!

Date of experience: May 2, 2023
Massachusetts
1 review
0 helpful votes
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Extremely fast delivery
May 2, 2023

My rosso 3 tire came the next day in California with the regular free shipping

Date of experience: May 2, 2023
Florida
1 review
0 helpful votes
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Amazing!
May 2, 2023

I love shopping on revzilla! It's always a great experience!

Date of experience: May 2, 2023
New York
1 review
0 helpful votes
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Great selection, quick shipping and quality items…..

Date of experience: May 2, 2023
Alabama
1 review
0 helpful votes
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Just what I needed
May 2, 2023

Always has what I needed. Love this place! Super fast shipping and nice packaging.

Date of experience: May 2, 2023
Texas
1 review
0 helpful votes
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It's the only place I need to go for everything Moto related whether its riding gear, bike parts, oils, etc.

Date of experience: May 2, 2023
Nevada
1 review
0 helpful votes
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I ordered a bunch of stuff on a Friday afternoon, all of which was listed as "In Stock". I received an email confirming that part of it had shipped Friday evening. At the end of Monday I contacted customer support via chat to inquire about the items that hadn't shipped yet, which included a Klim jacket that was still listed as "In Stock". They said wait and contact them again. I contacted CS again on Wednesday, more than 2 full days after ordering, still seeing no shipping confirmation for a few items. They said "hmm, I'll have my logistics team check on this and I'll email you...". I got a confirmation for another portion of the order, but still no action on the Klim jacket. On Thursday I called CS, jacket was still listed as "in stock", and asked them to cancel that item. They did, no problem. The customer service folks were friendly and responsive, however it appears that there was some kind of snafu in the execution of order fulfillment.

Date of experience: May 2, 2023
New Jersey
1 review
0 helpful votes
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Customer Feedback
May 2, 2023
Updated review

I order some riding gloves and the process was simple. However they were the wrong size and I had to send them back. I am still waiting to be refunded on that purchase.

Date of experience: May 2, 2023

Always simple
April 15, 2023
Previous review

Always simple. Thanks for having such great deals and a wide selection of gear!

Date of experience: April 15, 2023
New York
2 reviews
0 helpful votes
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Trusted Supplier!
May 2, 2023

Fast and reliable and on time. The experience is always flawless. Look for part from parts diagram to ensure right part. Order. Process and ship. I'm now a happy customer once again.

Date of experience: May 2, 2023
Colorado
2 reviews
0 helpful votes
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A Little Patience
May 2, 2023

Needed a head liner for my helmet which was out of stock for various reasons. I asked to be notified when the part would be available again and received a notification about four months after. Flash forward four days and I have what I need. Good stuff...even if it's automated.

Date of experience: May 2, 2023
Pennsylvania
1 review
0 helpful votes
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Tire purchase
May 2, 2023

The online ordering process was extremely easy and the price was lower than the other sites I checked. The two tires arrived in three days with standard delivery which was much faster than originally expected. RevZilla is my motorcycle parts/accessories site from now on.

Date of experience: May 2, 2023