• Retro Stage

Retro Stage

Overview

Retro Stage has a rating of 2.82 stars from 754 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Retro Stage most frequently mention customer service, tracking number, and poor quality problems. Retro Stage ranks 17th among Clothing Other sites.

  • Service
    184
  • Value
    175
  • Shipping
    185
  • Returns
    123
  • Quality
    172

This company responds to reviews on average within 9 days

Positive reviews (last 12 months): 9.8%
Positive
6
Neutral
0
Negative
55
321
See all photos

What reviewers want you to know

Positive highlights

  • They truly strive for excellence, from their various choice of vintage wear to their customer service.

Critical highlights

No critical highlights yet

How would you rate Retro Stage?
Top Positive Review

“Beautiful Clothing And Amazing Customer Service”

Jodi H.
3/21/24

The clothes and products (including shoes, hats, and accessories) are absolutely beautiful and well made. They always have a great deal on unique retro fashion, which I absolutely adore 🥰. Not to mention, their customer service is impeccable. I had a slight problem with my last purchase and they quickly and efficiently resolved my issue. (Thank you so much to Luna for all of your help!) I highly recommend this site if you love elegant and fashionable clothing with a retro flare.

Top Critical Review

“Wish I had read reviews first”

DL S.
3/6/24

Pretty sure it's a scam or will take so long to arrive (even though it said shipped from a US warehouse) that it's no longer needed. They send a shipping confirmation that can't be tracked and when you question, by email, they say give us 5 days to investigate. They never do, dress was only 40 bucks (plus 10 shipping), but still ticks me off because I need dress for an event. You would've thought ordering almost 3 months in advance would have been enough time. Should've just done Amazon, lesson learned.

Reviews (754)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (129)
Thumbnail of user jodih293
2 reviews
0 helpful votes
March 21st, 2024

The clothes and products (including shoes, hats, and accessories) are absolutely beautiful and well made. They always have a great deal on unique retro fashion, which I absolutely adore 🥰.
Not to mention, their customer service is impeccable. I had a slight problem with my last purchase and they quickly and efficiently resolved my issue. (Thank you so much to Luna for all of your help!)
I highly recommend this site if you love elegant and fashionable clothing with a retro flare.

Products used:
I have purchased quite a few dresses, shoes, stockings, garter belt, pants with suspenders, blouses, a coat, and a few accessories. I love everything I've bought from them! ❤️❤️❤️❤️

Service
Value
Shipping
Returns
Quality
Thumbnail of user samanthar995
1 review
2 helpful votes
January 25th, 2024

I love my new outfits and shoes from retro stage. They fit great and are super cute. I have gotten tons of compliments on them.

Products used:
Dresses, shoes

Service
Value
Shipping
Quality
Thumbnail of user ambers326
1 review
1 helpful vote
June 10th, 2020

I can't say enough on how prefect this dress was! The fit was great and the beading is so detailed! I'll be buying from here again for sure!

Thumbnail of user jillianh38
1 review
0 helpful votes
June 10th, 2020

I ordered 2 dresses and a petticoat and all fit so perfectly and look gorgeous! The material is light and cool and the petticoat feels like a dream. I'll be ordering again real soon! I love the 50's era style so this site filled my retro needs! If you couldn't tell by my review, Love, Love, Love them! I forgot to grab a picture of both before washing but they're amazing!

Thumbnail of user popl11
1 review
0 helpful votes
March 14th, 2024

Fast delivery, superb quality product! I will definitely come back again! I warmly recommend retro stage!

Products used:
Dress

Service
Value
Shipping
Quality
Thumbnail of user reneeh400
1 review
0 helpful votes
December 7th, 2021

I ordered 2 dresses for my daughter. They arrived quicker than expected, and customer service was great in giving us updates on shipping status. The dresses arrived well packaged, clean and beautiful. They are exactly as decribed and pictured. You cannot beat the price eaither for a fun, good quality retro dress. I highly reccommend Retro Dresses. We will be ordering more in the future.

Products used:
Dress -1950S OFF SHOULDER LACE SWING DRESS

Service
Value
Shipping
Returns
Quality
Thumbnail of user breel8
Candy L. – Retro Stage Rep

Renee,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thanks again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Thumbnail of user dianew459
1 review
0 helpful votes
March 29th, 2020

I went into store to check availability. Not the style I wanted but I did find I'm not a medium. I'm a small. Good to know.
When dress came it was exactly as described and very comfortable. I feel sexy in it!
Thanks Retro.
Diane in AZ

Thumbnail of user alicel156
1 review
0 helpful votes
February 25th, 2020

I absolutely love my dress! It was on sale, and had free shipping. I received it very quickly, and it fit great! Retro Stage is wonderful, and its so easy to navigate and order. I highly recommend them!

Thumbnail of user irenef61
1 review
2 helpful votes
December 9th, 2019

I ordered a beautiful flapper dress from them and it arrived in less than 20 days in perfect conditions! It was exactly as in the photos, nothing different or out place and from what I understand the fabric is good. I ordered a XL(I am 165 cm tall and a size 46 in Italy, 14 in UK) and I could have maybe ordered a smaller size, but better safe than sorry. I read the other reviews and I was a bit unsure, but now I have to say I recommend it!

Thumbnail of user lyndsayt1
1 review
0 helpful votes
January 4th, 2020

Love this dress so much! I ordered it in a large as I am a 36C and this dress does not stretch and it fit perfect. I'm 5'6 without heels and it was a little bit long even with heels and gets tangled up when walking up and down the stairs so I'll be cutting a bit of the bottom off. I bought this dress for New Years and will be ordering a different one for my 20s themed birthday in March. My mom loved my dress so much she's also ordering one!

Thumbnail of user amym2090
1 review
0 helpful votes
August 16th, 2021
Verified purchase

I ordered this magnificent dress for Christmas and it looked amazing! The service was quick and the shipping was great. I ordered some Halloween dresses last year, and the shipping was bad due to covid, but I will be able to take picture of those dresses and post them on my FB cosplay page (https://www.facebook.com/LadyElziion) and my Instagram (https://www.instagram.com/elziion/). I can't wait!

Tip for consumers:
If you wish to receive it on time, you need to order in advance.

Products used:
Dresses

Service
Value
Shipping
Thumbnail of user breel8
Candy L. – Retro Stage Rep

Amy,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thanks again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Thumbnail of user lpb9794
1 review
0 helpful votes
March 12th, 2024

I first ordered from Retro Stage in May 2023. I ordered a butterfly bikini and was very impressed with what I received. I have since ordered from them again several times, and again I have been impressed with what I have received. I've ordered 2 more bikinis, a few dresses, skirts, a romper, and a jumpsuit. Some of the items have not reached me yet, however, I have been able to track each of my packages through the 17Track webpage provided by Retro Stage. I have had no problems reaching customer service to get help. There was a dress that I wanted to return, and I did receive the same comments about it being bad for the environment, etc. But they did offer me 3 options/solutions, one of which was to ultimately return the item. I knew it would be a minimum of $26 to send the item back but I really wanted to put the funds towards another outfit. So in one option they offered to let me keep the dress and then offered me an additional item for free to compensate. I will absolutely be ordering more from Retro Stage in the future!

Tip for consumers:
The items come from China and take 15 days to 20 days to reach you so plan ahead when ordering from Retro Stage. Also, you will likely receive a few options if you want to return an item, including partial to full refund. Keep in mind the different time zones when contacting Retro Stage!

Products used:
Bathing suits, dresses, skirts, romper, jumpsuit

Service
Value
Shipping
Returns
Quality
Thumbnail of user chelseas97
1 review
0 helpful votes
December 22nd, 2019

Recieved my dress in decent time. Fit is much better than expected. Overall very happy with the product especially for the price! My only complaint would be that sometimes the tracking doesn't seem to update correctly.

Thumbnail of user anastasiak41
1 review
0 helpful votes
September 3rd, 2020

I bought 3 dresses, one of them required a few modest adjustments, but otherwise these dresses are adorable and I receive complements from men and women every time I wear them. I love themI always feel pretty in these dresses.

Thumbnail of user breel8
Candy L. – Retro Stage Rep

Hi Anastasia,
Thank you very much for your purchase and experience sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Thumbnail of user morganeb1
1 review
0 helpful votes
August 8th, 2021

I buy many dress (more than 10) on rétro stage and also shoes. The product are always well cut and they always arrived well packed. I'm very happy to have found this websit of vintage style and I highly recommend!

Tip for consumers:
Rétro stage is very respectful of the reality size for dress or shoes don’t take more or less than your’s

Products used:
Shoes dress and petticoats

Service
Value
Shipping
Quality
Thumbnail of user breel8
Candy L. – Retro Stage Rep

Morgane,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thanks again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Thumbnail of user marieb347
1 review
0 helpful votes
April 16th, 2020

The dresses that I have from them are great quality and so comfortable. They are fun to wear and really good looking. I would recommend anyone to get a dress from this company.

Thumbnail of user leeannw18
1 review
0 helpful votes
July 9th, 2020

The dresses I received are beautiful and exactly what I ordered. I'm in love and will be buying from here again!

Tip for consumers:
Be patient with the shipping.

Products used:
Music note, watermelon, yellow polkadot, and Russian buildings dress + black petticoat

Service
Value
Shipping
Quality
Thumbnail of user caraz9
1 review
0 helpful votes
March 14th, 2021

I love all of my Retro Stage dresses and shoes! The dresses are beautiful and capture the 1950s era perfectly. The prices and quality are excellent. Great company with which to do business. I plan on buying more vintage pieces to complete my vintage look!

Products used:
Dresses, shoes, skirts, hats, gloves

Service
Value
Shipping
Quality
Thumbnail of user breel8
Candy L. – Retro Stage Rep

Cara,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Thumbnail of user barbaram1332
1 review
0 helpful votes
September 21st, 2020

I am 5' 11" tall and weigh160 pounds. I ordered a size Large. I love my stripe patchwork bow halter bikini.

Thumbnail of user breel8
Candy L. – Retro Stage Rep

Barbara,
Thank you very much for your purchase and experience sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Thumbnail of user katm96
1 review
0 helpful votes
June 3rd, 2020

Awesome products! I love the many choices I got to choose from and I was able to find something with sleeves and long enough that I could wear it to church. I'm happy!

Thumbnail of user miroslavat
1 review
0 helpful votes
February 23rd, 2020

My dress is honestly the best. Top quality and future clients would be happy with their purchased goods

Thumbnail of user tonis156
1 review
0 helpful votes
March 27th, 2020

My order was shipped and arrived on the date as scheduled. The quality of the dress I bought was great. I would purchase from this company again and again.

Thumbnail of user athinat6
1 review
0 helpful votes
March 2nd, 2024

Je suis totalement fan de ma robe noire/ léopard. Excellente qualité. Portée, passée en machine à laver. Elle reste nickel.

Products used:
Robes.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mariab1243
1 review
0 helpful votes
May 3rd, 2021

I have bought many dresses over the years and every single one has been of exelent quality and has fitted very well. I have had so many complimants for theese gourgous dresses.

Tip for consumers:
Good quality products

Products used:
Dresses

Service
Value
Shipping
Quality
Thumbnail of user breel8
Candy L. – Retro Stage Rep

Maria,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thanks again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team

Thumbnail of user claireb213
2 reviews
6 helpful votes
July 27th, 2020

I usually don't enjoy walking around in a bathing suit, but since I received the 2 I ordered from retro suit, I'm looking for any excuse to be in one I love them! They are exactly what I expected. The fit is perfect. The material is high quality, well-sewn, doesn't feel like it could be ripped or snagged easily. The style is adorable, and I truly feel cute/attractive when I wear it, which is the most important part for those of us who struggle to feel at ease with so much skin showing. The cut of the bottoms is good: the back didn't give me a constant wedgie. The front covers enough skin that I'm not concerned about my bikini line showing (useful if you've skipped shaving that day). The high waist is perfect for anyone who wants to cover their tummy without wearing a one-piece (stretchmarks, jiggle, C-section scars, etc). I am 5'6", 120 lbs, 32A-34B depending on bra brand, and my suits were Small.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user breel8
Candy L.
Typically responds within 9 days

How do I know I can trust these reviews about Retro Stage?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Retro Stage?