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RetailMeNot has a rating of 3.39 stars from 229 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RetailMeNot most frequently mention coupon code, free shipping, and online shopping. RetailMeNot ranks 11th among Coupons sites.
This company responds to reviews on average within 3 days
RetailMeNot's unjustified cashback cancellations inflict an emotional betrayal on customers. It's disheartening when a platform we trust disregards our loyalty without any valid explanation. We deserve transparency and empathy. Let's demand better treatment and consider alternatives that value our satisfaction and trust. The Retailmenot Team has solved my issue and everything is ok
I tried 3 different Krispy Kreme coupons that were "verified" with today's date, 1/2/2024. None of them worked. I made sure I ordered the basic glazed dozen and there were no other discounts. I hate it when supposedly legitimate coupons won't work.
I've used RetailMeNot for years. In the past I used to find great promo codes but seems like most of the "codes" these days are affiliate money making links that don't actually link you to the offer/deal/code. Unless there's an actual code being shown, I wouldn't waste my time clicking a link. I do find codes from time to time but they are few and far between these days.
I have used them for years but I must have signed up for something and now I get a popup on everything I try to look at. I have deleted my account but that didn't help. I loved it when I could just go to the site and look for a coupon bur I hate the popups.
Tip for consumers:
don't agree to anything
Products used:
web site
Thank you for taking the time to provide feedback, Travis. We are so sorry for your frustration. It sounds like you installed Deal Finder. Our Customer Care team will be happy to assist you! To reach us, please visit https://help.retailmenot.com/s/contactsupport, or for instructions on uninstalling Deal Finder, please visit https://help.retailmenot.com/s/article/How-do-I-install-uninstall-extension. We hope this helps and that you continue to enjoy saving with RetailMeNot.
Good site, except they don't allow referral codes to be entered as a referral code even if the code gets the customer a free product, free shipping or discount. Most people can't seem to figure out that a coupon code put on retailmenot coupon site might needs to be entered into the referral code box at the checkout, not the promo code section. I got a free Rio Sol de Janeiro Bum Bum cream using a boxycharm code because I figured this out. If it doesn't work as a promo code, it might be a referral code!
Hi Ann! Thanks for taking the time to write us a review. Users and community members post many of the offers listed on RetailMeNot and at times, a user might share a coupon that is incomplete. We recommend leaving a comment on the offer to inform other users of this trick and your experience. We monitor feedback like yours and will take necessary action if we notice any trends. Thanks!
Is it this site or the retailers fault? If a retailer offers a discount code box in the basket then I am going to go in search of one but I get really fed up when codes are promoted on voucher sites and they do not work or are not active. They claim to have XXoff and dont. Grrr
Hi Peter! We are sorry that you had trouble using an offer. Users and community members post many of the offers listed on RetailMeNot and at times, a user might share a coupon without the expiration date. We do everything we can to validate content that comes in to make sure we have as many coupons available as possible so that we can help you save money when you shop!
If you find any offers that do not work for you, please click the 'Thumbs Down' button or leave a comment to let us and other users know of your experience. We monitor feedback like yours and will take necessary action if we notice any trends. Again, we sincerely apologize for any frustrating experience and hope you continue to use RetailMeNot for savings!
Some of the coupons or codes on this site work and some don't. Most if not all are added by users and obviously not confirmed by staff at retailmenot. Like my title says its hit or miss but I always check this site before purchasing anything online.
Small type disclaimer on their emails states it's up to the retailer if coupon will be accepted. A lot are regional only coupons not valid everywhere, just in the regions the contributors live. For example, a recent national chain coupon appeared, I called the local restaurant to see if it was valid, manager said I would have to bring it in to look at it. Not a very good way to save money (and gas). Also, the majority of their coupons are for merchandise and clothing, and you'll get the same coupons if you sign up on the particular retailers email subscription.
I do check retailmenot before I make many purchases. Depending on the brand I'm buying from, I'll get a free shipping code, or 20% off, etc. What I don't like is clicking on a 20% off coupon and it's just an advertisement "no promo code needed" And that does happen often in my experience.
I recently purchased a eGift card for tgif for $35 value. I received my confirmation email and clicked on the link to redeem. I received a eGift card and card #. I thought ok, nice it worked.
The next day I decided to purchase another eGift card. I ended up selecting the same TGIF and the same $35 value. Problem is that when I redeemed it, I received the exact same gift card # as before. Which can't be correct. I have emailed their customer service and am waiting a reply. Hopefully this gets resolved.
With sites like Ebates, myshoppingcart, and RetailmeNot, it is difficult to tell who is giving the best deal. This site works well for finding coupons. It does not work well for finding great deals. They do have the most amount of coupons. My favorite is AyeDeals.com because it does all of the searching for me, and saves me money and time.
Some of the coupons don't work. On the other hand I have found a few that did. There is no 100% chance that you are going to find the coupon that will save you some money every time, but it does not hurt to look. I like that you can tell them when a coupon doesn't work for you.
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Thank you for sharing your feedback, Jeffery. We would love to learn more about your experience. Please reach out to our Customer Care team at https://help.retailmenot.com/s/.