RetailMeNot

Full of fake coupon codes and invalid codes. Was once best site of its kind. I have used site 4 years.

Was on page for panera bread savings and clicked on link for free pastry or sweet when I sign up... I signed up and see the "thanks you have subscrited to best of retailmenot"... It says no code needed, continue to store. When I do and input my order, I am charged for the cookie. Not reputable to offer something, get the customer to sign up and then not deliver as promised. So I would clicked on chat button to ask for help in getting my free pastry or how to unsubscribe to retailmenot for falsely advertising. I checked my email and did not get anything for a pastry but given it says no code needed continue to site I knew there would be nothing in my email. Guess what: received message "No agents available"... what a joke.

No, that was not the reason. Maybe those are the limits now, but not when my review was written. I've used all the cash back sites for years and know how to use them. I went over the rules with your support. When pinned down they simply told me it must be my cookies aren't enabled and it was on my end. I showed them many other sites during that time period where I had no issue, only with your site. How did any offers at RMN get activated ever then? Even with purchase confirmations your staff refused to manually adjust the offers that were activated and not past the store/monthly limit. I'm also not the only person commenting on this same problem with your cash back site. I will say I have used it a couple times since the first review (therefore the two stars upgrade) when absolutely no other cash back offers were available on other sites and I have been paid, but only about half the time. Better than it was. Still, if you're factoring the cb into your purchase price, don't utilize this site. It's payout rate ratio for offers is not impressive.

While they sometimes have good coupon codes, DO NOT buy gift cards from them. I bought 2 $200 Spa Wish gift cards for $130 each. Went to use them and found out they had both been fully redeemed weeks before they were sold to me. Got a refund but still had to pay full price for services at the salon (found out the card balances after I had the services). My understanding of the law is that this is actually fraud.

I've always liked RetailMeNot, but I have constructive feedback for the company and I hope this is actually taken into consideration.

The cash back system is majorly flawed and needs to be updated. Whenever I use it (quite frequently), I feel like it's always a gamble for whether or not the cash back will actually come through. More times than not, it doesn't come through. It will tell you that you need to wait a REALLY long time (like 45 days) to see if the retailer let RetailMeNot know that you made a purchase and that you need to check back then. I online shop pretty much daily... who the heck is going to remember to check back a month and a half later on every single purchase? This is bad user experience.

We shouldn't have to keep track of every single purchase we made to ensure RetailMeNot did their job.

They need to optimize the system so the user can clearly keep track of every purchase that was made immediately after it happened like how Ebates (now Rakuten) does. This would be VERY helpful!

Thank you.

I bought 2 certificates and while I received an email receipt immediately, it took more than 24 hours to get certificates. It took 40 hours. I had to send 3 emails and finally received certificates. The certificates came after I posted a review that said I never received them. Mmmm? The number on the website is only a recording no matter when you call it.
I have used their coupon codes and they work.

I am not going to use their site anymore. Many coupons that shows "verified", are actually not verified because most of them are not valid. This is just a waste of time.

RetailMeNot is far too busy and has too many deals to keep track of. As a result, a lot of their coupons don't work and there's just too many to weed them out. I find it a huge waste of time. I recently discovered an app called Malltip that tells me about deals going on inside the malls near me. Because most the deals are taking place in store, I don't have to mess with silly coupons. I've also earned gift cards for inviting my friends. Free money! Definitely recommend Malltip instead.

I have used this site probably since it started 8 to 10 years a go, and it used to be a great place to save money... now I notice there has been a huge decline in coupons and deals being added to their site. Id say 8 out of 10 coupon codes on their site are bogus now. Its a shame.

At first I loved this app. It works great in the mall and we got 20% off at Tilly's and seems like it was going to be a great choice to add to our phones. However, after trying to use it at three or four different food places, be it fast food or restaurants, we were told that they did not honor the app and they didn't know why they were on the app and they were trying to get off of the app. They seemed upset that there were even coupons for their franchise or company or whatever it be on that app so I guess there's some pros and some cons but I wish that the food coupons were actually real and they're not. Fake fake fake but I'll still use it inside the mall or for truly "retail" stores.

This site is spammy. It's obvious they keep a bunch of expired deal content up on the site so the search engines see it as more content, but it is a waste of my time to look through a bunch of expired or fake deals. Why don't they just take down the expired deals...? It's an seo play and they're screwing with consumers user experience. There are better deal sites out there. Lots of them... and these guys won't last long once google cracks down on these tactics (or a better search engine shows up).

It seems RMN is pulling ads from various sources without verification. Many offers appear to be incomplete. Offers either being refused or the merchant denies knowing anything about RMN. Makes me feel like I'm trying to rip off the merchant.

Another issue with RMN is the lack of consistency. Offers made via the app may not show up on their website and vise versa. Terms are not accurate, for instance, must buy a combo when you don't. Yes, you must buy something, but doesn't need to be that. And many of the items you don't need to show a coupon or even the app screen.

Wish I can take them down to 1.5 stars... Not yet 1 star but heading that way. :(

One of the thousands of sites that offer coupons for big compaanies.
Found it hard to navigate and when I found a coupon, it was only for the online store.

What a waste of time.

Lots of coupons, but you have to dig through 10 to find one that works. Why not keep better track of them?