• ResumeGenius

ResumeGenius

Overview

ResumeGenius has a rating of 4.51 stars from 171,485 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process, and bullet points. ResumeGenius ranks 1st among Resume sites.

  • Value
    156
  • Quality
    172

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.8%
Positive
46,357
Neutral
3,664
Negative
2,157
29
See all photos

What reviewers want you to know

Positive highlights

  • Super intuitive, great advice for helping find bullet points for job duties
  • Resume Genius has a team of amazing customer service representatives who are very patient and professional.

Critical highlights

  • I cancelled the day my credit card was charged and a chat rep said I can only get a refund of half of the price I paid.
  • It has great tools but at no point did it say that it would cost money at the end.
How would you rate ResumeGenius?
Top Positive Review

“With 8 years of experience in medical equipment sales,...”

Sara A.
2/16/24

With 8 years of experience in medical equipment sales, I've excelled as a Sales Manager. Achieving top sales status for Neurosurgical devices in Africa, I specialize in promoting leading brands like Integra Life Sciences and Codman. Proficient in hospital management and critical care unit promotion, I drive success through strategic sales initiatives and strong industry relationships.

Top Critical Review

“Kinda bullshit that you help me go through the entire...”

Tasney C.
3/19/24

Kinda bull$#*! that you help me go through the entire process of bolstering up my resume only to charge me at the last possible second just to download the resume that was fixed. Had I known beforehand that you'd be charging me to get MY OWN RESUME back right at the end, I would have chosen another company to go through. Enjoy your $3 because that will be all you're getting out of me. Also, saying "you must have put a 1 or 2 star review by mistake" is $#*!ing wild. Do better.

Reviews (171,485)

Rating

Timeframe

Other

Reviews that mention popular keywords

bullet points (477) credit card (383) customer service (277) use love (139) use thanks (167) cost money (273) time building (77) business practice (65)
Thumbnail of user mayac87
1 review
0 helpful votes
July 11th, 2022
Verified purchase

I love the format of this website and it's user friendly platform. The tips and guidelines are very helpful! I also love the way the final resume turned out and the different formatting options that are available. However, there were 3 separate times when I was filling out my job responsibilities where everything I had typed was erased and I had to completely start over. I hope this glitch can be fixed in the future since this is such a beneficial website for beginner resume builders like me.

Reason I chose this business:

Accessibility.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Thumbnail of user kailahk1
1 review
2 helpful votes
November 18th, 2022
Verified purchase

I don't feel like there was many options to fit my resume onto a regular size page. I also don't like not being able to use a prepaid card to pay for the resume since I only need it this once. I like the price to get the resume I created and was told I could edit it to make the information fit better. I hope that doesn't involve shrinking the font size since I want my resume to be easy to read for everyone.

Reason I chose this business:

It looked professional and has a good reputation. The reviews I read were good and I liked the look of the resume layouts.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you, Kailah. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user arndtw
1 review
2 helpful votes
January 23rd, 2020
Verified purchase

Nursing skills are specialty areas not actual skills. Auto-correct doesn't seem to work on every area. Building my resume took much longer than 20 minutes. Very easy to use and edit. Love that I don't have to format. Not sure if there is an option to change the color of certain templates but that would be nice if that feature were available. Pleased so far but the most frustrating part was trying to pick skills for work history and for career objective!

Reason I chose this business:

For a fast, easy, and professional looking resume.

Thumbnail of user bryanb969
1 review
1 helpful vote
September 7th, 2023
Verified purchase

So far so good. Wasn't hired yet so time will tell about results. But great site, I just wish I could rename the sections themselves, regardless of what template I use. Personally, I like to list (and state as a subsection) "Competencies", rather than "skills". Yeah, they can be interchangeable, but some hiring managers like seeing that personal touch, the uniqueness, I suppose.

Reason I chose this business:

Needed job, was fired today.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user anthonyp2108
1 review
0 helpful votes
February 16th, 2024
Verified purchase

Advertising suggests access to templates and downloads is free, but its clear now that you have to pay to do anything on this site. I don't mind paying for a trial, but the auto-renewal reeks of a scam. This is particularly troubling based on the significant renewal price jump. I fearful you site will make it impossible for me to cancel in time to stop resumegenius from charging more than the $2.95 I'm willing to part with.

Reason I chose this business:

Higher rating than many others on a review that I've read.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user nuraiyma
1 review
0 helpful votes
November 16th, 2022
Verified purchase

Overall good, however when you first enter the website it says it's for "FREE", but at the end requires payment. Confusing, better be honest.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Thumbnail of user izabelm6
1 review
0 helpful votes
September 20th, 2023
Verified purchase

Very user-friendly format and attractive templates. I appreciate the auto-generated suggestions for different job titles as well. One star shy of being excellent because it is incredibly shady to wait until the last minute to put a price on the resume that you have put 10+ minutes into constructing. I understand why this is done from a business perspective, but it makes you look incredibly dishonest. Be upfront and very conspicuous about your charges, or you do the customer a disservice.

Reason I chose this business:

Recommended by a friend

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user craigm433
1 review
2 helpful votes
February 29th, 2020
Verified purchase

The website itself is fantastic, making a resume is absurdly easy and the templates are beautiful. However, its limited in the ability to edit templates once they are made. Part of my resume was class experience and I cant add a section describing my work in those classes. Small complaint but I imagine I'm not the only one to have this problem. Also, they don't tell you it costs money at the outset. Its cheap, but a statement beforehand would be moral.

Reason I chose this business:

First non-paid google result

Thumbnail of user ashtonp52
1 review
0 helpful votes
March 29th, 2024
Verified purchase

Its super easy to use, i love the user friendly interface. But when I went back to update some stuff on my resume after i was directed to the billing screen. It deleted all of my information except my contact. So i was forced to do the whole process over again before i could choose to purchase the subscription. Otherwise, fixing this problem would easily grant a 4 star rating!

Reason I chose this business:

Found it on google images whilst trying to format my crappy google document resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user jenniferh4463
1 review
0 helpful votes
August 28th, 2023
Verified purchase

Am a little concerned about accuracy when uploading my resume. Since I am applying for transcription and similar office support positions where accuracy is highly important, it would be nice if I didn't need to go over my own meticulously created work once more with a fine-toothed comb to get my information into a better resume format. However, I do appreciate the suggestions provided for expanding upon my listed job duties; those were very helpful.

Reason I chose this business:

I read an article that pointed me in this company's direction. I liked the example resume I saw within that article.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user hannah91
1 review
0 helpful votes
February 5th, 2024
Verified purchase

I loved how seamless I was able to curate the perfect resume. Between the layout options and helpful generated bullet point descriptions I feel confident transitioning into a new role!
The only reason I am giving 4 stars is due to the issues when attempting to check out at the end. It kept prompting me to put in a valid card number, which I was, and would not work. This is very frustrating when you've spent a considerable amount of time perfecting your resume. I know I am not the only person who has experienced this issue either.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user meganc738
1 review
0 helpful votes
November 21st, 2022
Verified purchase

So far, so good loved that I can select what best is me. Just hoping it doesn't take more out then mentioned

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Thumbnail of user sannad3
1 review
0 helpful votes
July 26th, 2022
Verified purchase

It was simple and helpful. The only thing was I wanted to enter some of my own work experiences but I was unable to see that section. In Order to type it in the menu which appears on the left would need to collapse but it never did. The suggested examples were plentiful and I liked the fact I could type in different key words to obtain different bullet point ideas for job descriptions and duties without it affecting the whole document.

Reason I chose this business:

I had already tried two others and I was unsatisfied with the results so you were next on the list without ads. I was so fed up with the hidden costs and teased with the prospect of choosing from hundreds of templates from the other sites. Your site allowed me to preview the final look before I was even done entering my contact info! Thanks!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Thumbnail of user renea74
1 review
0 helpful votes
February 3rd, 2021
Verified purchase

More customization in regard to the placement and location of the writing. Also a different secodn page layout, for instance, you hace enough work experience to fill up the second page of a resume. I would not need to have the let or right hand side sections still structured without any information really needing to be there. Sorry for the rushed explanation.

Reason I chose this business:

It has recently helped me finish a resume much faster and lazier than I would have had to be on indesign.

Thumbnail of user mayersl
1 review
0 helpful votes
September 16th, 2020
Verified purchase

Overall pretty positive. It would be nice to have an option to preview resumes with data added so far (before finishing) to help determine direction. Also, at one point, I accidentally selected Canada rather than U.S. as the country for a company and I couldn't get the system to reload the "State / Territory" data - it was stuck on Canada. I had to back out and restart that section.

Reason I chose this business:

After reading several web reviews of different online resume builders, this one seemed the most positive for cost / value.

Thumbnail of user melissag632
1 review
1 helpful vote
February 27th, 2020
Verified purchase

Nice layout and I like the input method. I just wish the job duty descriptions were better. Also would be great to just fix things after it previews the document instead of having to go back to the different categories. Made it hard to figure out what it would look like and hard to work with formatting issues. But still, a very pleasant option versus creating one from scratch!

Reason I chose this business:

Thought the job descriptions to pull down would be a little more dynamic so would be worth paying. Still a good price for the service.

Thumbnail of user anthonyw911
1 review
0 helpful votes
July 27th, 2021
Verified purchase

Very quick, easy and sufficient. The only downfall is when yo advertise for free and then request payment to print or save it! If I didn't need this right now I would start over on a different website!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Thumbnail of user n70
1 review
0 helpful votes
February 4th, 2021
Verified purchase

Your auto-generated suggestions are not written in the past tense. So it took longer than expected to complete certain sections of my resume. Plus, I think you need to update your career objective helping tool's helping function. The completed career objective paragraph seemed wordy, and the language was outdated. Other than those two issues, it took most of the items I wanted to include in my resume and gave me a well-formatted clean resume with all of the information I wanted to present.

Reason I chose this business:

The first available resume generator app that came up in my google search was ResumeGenius.

Thumbnail of user kieral8
1 review
0 helpful votes
March 16th, 2021
Verified purchase

One of the ONLY actually easy and accessible resume builders I've used. I've gotten so frustrated with others the last week that I actually didn't mind spending money on this one although there's tons of free ones out there. I love how you can search already typed up bullet points under experience. The only thing I couldn't figure out was how to switch the order in the experience section. I'm assuming it automatically sorts it by start date? But I'm unsure and confused with that. Overall great app would use again.

Reason I chose this business:

I was sick of every other site being IMPOSSIBLE to navigate.

Thumbnail of user tylere48
1 review
1 helpful vote
March 3rd, 2020
Verified purchase

Good platform. There was nothing about needing to pay until I had already spent an hour+ on creating my resume. If you don't mind paying the $2 for a 14 day trial, it's a good platform. Just remember to cancel in time or you get charged for a full month of access at a much higher rate.

Reason I chose this business:

Found on Google

Thumbnail of user williamsg37
1 review
0 helpful votes
November 16th, 2023
Verified purchase

Looks great. Very easy to use. But they didn't tell me about the payment until I was done creating the resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user nigelb101
1 review
0 helpful votes
September 27th, 2021
Verified purchase

Overall good experience. Your site made the process of updating my resume easy. It would have been nice to get some suggestions for job duties. Other than that it was great.
Thanks

Reason I chose this business:

Update my resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Thumbnail of user andrewl1839
1 review
0 helpful votes
January 24th, 2023
Verified purchase

Its always annoying when something seems to be free but then after spending valuable time on it I get charged for the final product. And if I don't cancel in time you're going to start charging a monthly fee?!? Your mothers would be ashamed of the slimy way you conduct business. I'm a full disclosure kinda guy. But other than that your service seems to work well.

Reason I chose this business:

Came up in a google search for resume building

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user carolyns1605
1 review
0 helpful votes
October 8th, 2023
Verified purchase

Wish we could change headings. (i.e. Career objective to resume objective).
There is no place to put your street address (my college application requires it).
Just a little more flexibility would be useful.

Reason I chose this business:

College application

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user deidrep27
1 review
0 helpful votes
June 1st, 2022
Verified purchase

Nice and easy. I like that it filled in things for me and asked the right questions. I am TERIBBLE at resumes so this helped a lot.

Reason I chose this business:

I needed assistance and it showed up on Google

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272

Company Representative

Thumbnail of user devs27
Dev S.
Director of Operations
Typically responds within 2 days

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