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ResumeGeniusReviews 214,427

4.5

About the Business

Established in 2008. Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience. Check us out! https://vimeo.com/114529272


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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
186
This company responds to reviews on average within 1 day
Florida
1 review
0 helpful votes
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...
October 20, 2019

,,

Date of experience: October 20, 2019
New York
1 review
0 helpful votes
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My first card didn't go through even contacting my bank and their was no issue...

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 20, 2019
Canada
1 review
0 helpful votes
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The fees should have been mentioned upfront but a very user friendly service

Date of experience: October 20, 2019
Germany
1 review
0 helpful votes
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Formatting in CV is pretty messed up
October 20, 2019

- formatting in CV is pretty messed up
- please create an option to NOT include the state for European countries

Date of experience: October 20, 2019
Wisconsin
1 review
1 helpful vote
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You outright lie about a "free resume builder" so I'm not too thrilled about having to likely waste an hour of my time on Monday to get my money back.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 19, 2019
Texas
1 review
0 helpful votes
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Need to remove something (edit) my resume but was not able to gain access to it.

Date of experience: October 19, 2019
Iowa
1 review
1 helpful vote
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I don't know why I would need a trial for a job resume when I need a job once for the next few years.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 19, 2019
Texas
1 review
0 helpful votes
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The resume builder writes a resume better than I ever could

Date of experience: October 19, 2019
Maryland
1 review
0 helpful votes
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It should be stated before you fill things in that you have to pay

Date of experience: October 19, 2019
Ohio
1 review
0 helpful votes
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Would appreciate more recommendations for younger people with less work experience

Date of experience: October 19, 2019
California
1 review
0 helpful votes
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Depending on how the resume looks after download, I'll decide whether this was worth it. The templates look amazing, but I don't know how they'll look with mine. The autocompleted career objective part was silly, but I just pasted in my own. Biggest complaint is that after my trial, it's supposed to start at $40 a month? No way! The membership is only $7 a month. Is the discrepancy just because you weren't expecting me to check, or am I misreading something? There's no way this trial's going to be worth $480/year. This feels scammy as heck, which is disappointing, because the site looked promising.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 19, 2019
North Carolina
1 review
0 helpful votes
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Used you guys before and results happened--thanks fingers crossed

Date of experience: October 19, 2019
Canada
1 review
0 helpful votes
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You promoted the site as a free resume builder
October 19, 2019

You promoted the site as a free resume builder. Once I built my resume, you want to charge me for a download - what a marketing lie!

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 19, 2019
Florida
1 review
0 helpful votes
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I didn't know it was going to charge me until the very end.

Date of experience: October 19, 2019
Minnesota
1 review
0 helpful votes
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So far looks good, but the icons for the cell number and address need to be switched.

Date of experience: October 19, 2019
Florida
1 review
0 helpful votes
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My experience has been fair so far
October 18, 2019

My experience has been fair so far. I get the impression that my needs will be met and I will be satisfied.

Date of experience: October 18, 2019
Georgia
1 review
0 helpful votes
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The skills for Healthcare need to be more specific

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 18, 2019
Alabama
1 review
0 helpful votes
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Great job easy to answer information and great download

Date of experience: October 18, 2019
Michigan
1 review
0 helpful votes
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Okay but i would've appreciated being made aware a payment would be in order earlier on.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 18, 2019
Arizona
1 review
0 helpful votes
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This made my resume building as easy as it could possibly be.

Date of experience: October 18, 2019