Established in 2008. Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience. Check us out! https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Easiest resume service I have used so far! I am terrible at building resumes but this made it so much simpler and I am grateful and happy!
Nice and perfect this website helped me out to build up a good resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as a free template. Was not free at the end.
Hello Bradley,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I love the template and auto fill options with recommendations pre written. Don't like that I have to pay but I do love that it is a very reasonable price for what you get. Totally worth it in my opinion
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Said it was a free resume service but made me pay at the end to access my resume
Hello Zackary,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very intuative and user friendly. Would have taken 10 times longer without, and my resume is way better than it was.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super helpful with wording and very easy to use at a good price.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It works great so far, but I will wait and see once I've joined.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Like the layouts available. Wish there were a few more formatting options within the individual templates. Good 0n-line support
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Ll have found the process stress and time consuming
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very well done, very easy to navigate, and surprisingly very helpful with plenty of options to make things look professional.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought it was free to download my cv as a pdf, I think it would be better if you made it clear before writing the cv that only.txt is free to download.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Made updating my resume after 20 years so easy. Highly recommended
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Platform suggestions created a cohesive explanation of my professional life.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you very much it was so helpful. Ive been dreading this but you made it very simple thank you
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far this seems pretty cool, takes much of the stress out of resume formatting with options of formatting and descriptive wording to choose from, thanks!
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It said free, but you get to the end and have to pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The easiest resume builder I have ever used! Thank you so much.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Helping teen and nowhere was there a cost until after we finished. Lesson for teen learned.
Hello Zane,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
A bit different… I entered 2 different cards before it accepted my 3rd card., I hope I have not been charged on my other cards
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius