Established in 2008. Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience. Check us out! https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Easy to use...I just needed one resume as a formal part of a volunteer interview.
Made it super easy! Multiple templates to choose from that were all appealing.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy, relieves me of much anxiety regarding my resume formatting etc
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and quick way to create a professional resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent format, easy to input, and great suggested wording. I highly recommend.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy, really liked the pre loaded templates
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Appreciated the built in bullets to help mold what i want to say
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Weird that I didn't know I had to pay till the end
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great format for what I needed. Easy to set up for my first resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love the experience, it was great and I appreciate the options given.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I found this to be very user friendly and easy to access.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
$23 is ridiculous to print a single paper when I typed all the info. The software merely formatted it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This website is the best and fast to made my resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Really easy and quick to make a resume on this website
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My wife signed up and was just charged $36 and i have had to sign in to set up a new account - not cool!
Hello David,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Options were good, but just as standard as any of them.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wish I didn't have to pay because it was advertised as free
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was very quick and easy, and I loved all of the recommendations it gave me.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! This software has made it exceptionally simple to create an amazing resume.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius