Established in 2008. Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience. Check us out! https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
I usually overthink everything which makes it hard to get things done. This resume builder helped me do every thing easier and faster.
After multiple attempts at other sights falling short, Resume Builder exceeded my expectations
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its been really easy and helpful to build my resume although it is very frustrating that when I try to edit a sentence it won't let me and my typing automatically gets moved to the beginning of the paragraph
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Would like to be able to switch the header with body of other formats
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good experience, the journey was pleasant and easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy to write my resume with your company help.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Said it was Free resume. Should say Free to start, but if you want to keep resume then you need to pay. By the time I spent filling it out of course im gonna have to pay to keep it.
Hello Bret,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Was told this was free but asked for a credit card. But the layout is awesome so I paid it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very helpful considering I have only done this twice in my life.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Streamline with quick suggestions. Suggestions can be very good or not at all related to the job
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use with great references for adding your own skills and summary
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, very super friendly for even us old people.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I do not like that I cannot put my Linkedin address in the contact section
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You said that there were no charges. That is not the case.
Hello Rockwell,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Usual hidden costs and no reminder that you're about to overpay for the service when the cheap 2 weeks are over. Results are pretty underwhelming too
Hello Andrew,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I am very impressed with Resume Genius and how easy it is to create a professional and customized resume. The website has a lot of templates and examples to choose from, and the resume builder guides you through every step of the process. Resume Genius is a great tool for anyone who wants to create a resume that showcases their best qualities and qualifications. I highly recommend it!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Two of my credit cards got rejected for some unknown reason
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Beautiful templates and helpful suggestions aid in creating a succinct modern resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Some of the copy-overs of info on my previous resume were a bit quirky. But overall it was easy to use and easy to correct
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fantastic. Very easy to build and work with in this format
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius