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ResumeCoachReviews 11,009

4.3
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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
351
This company responds to reviews on average within 3 days
Austria
1 review
0 helpful votes
Follow Mensah G.
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Very misleading, user should be notified sooner that payment is required for download. Classic, predatory practice for sites such as this.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 14, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Mensah,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Natti

ResumeCoach.com Team

Iraq
1 review
0 helpful votes
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Great app best thing ever since sliced bread I swear on the holy bible

Date of experience: July 14, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Mark,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Israel
1 review
0 helpful votes
Follow סופיה I.
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I didn't think I will have to pay for this survice. But Im grateful you saved me time

Date of experience: July 14, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hi סופיה ס!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

Best regards, Becky

ResumeCoach.com Team

Fiji
1 review
0 helpful votes
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Helpful
July 24, 2024

The whole experience was quite easy to maneuver through and the step by step instructions were quite idiot proof

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 14, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hey Vuli!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Becky

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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Nice. Was good
July 24, 2024

It was fast, so I'm satisfied. Thank you very much and good luck

Date of experience: July 14, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Kamila,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Missouri
1 review
0 helpful votes
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Great service, easy to complete, professional looking!

Date of experience: July 13, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Karan,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

AE
1 review
0 helpful votes
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Was good overall, lets say in an emergency case when you need spent minimum time for your CV's that is the great option.

Date of experience: July 13, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Diana,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

North Carolina
1 review
0 helpful votes
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This is a great program
July 23, 2024

This is a great program. I was very pleased on how easy it was.

Date of experience: July 13, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Anthony,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Cameroon
2 reviews
0 helpful votes
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Thanks the templates are very straight forward and easy to follow through with the guides on the side.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 13, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Etongue!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Clara

ResumeCoach.com Team

North Carolina
1 review
0 helpful votes
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Need to make amendments and can't reopen the file. How do you reopen the file?

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 13, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hey Anthony!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Clara

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Amazing program and resources, very helpful in building my resume.

Date of experience: July 13, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Abby,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

South Africa
1 review
0 helpful votes
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Format was wrong
July 23, 2024

I need my format perfect and after downloading it was not,this service should include formating of cv

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 13, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Wanda,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Sara

ResumeCoach.com Team

Maldives
1 review
0 helpful votes
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Very good
July 23, 2024

I liked the designed and ui of resume coach. Its easy to use and fill details as well as change and add other fields or details to the CV

Date of experience: July 13, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Mohamed,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Ohio
1 review
0 helpful votes
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Very easy and user friendly
July 23, 2024

The templates were easy to follow, and the AI option was well worth it.

Date of experience: July 13, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Trudy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Connecticut
1 review
0 helpful votes
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Ad says your service is free
July 23, 2024

Ad says your service is free. That is not true False advertising!

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 13, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Christian,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Sara

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Helpful
July 23, 2024

I used to use the word to make a resume but this helps me save a lot of time. It was very helpful

Date of experience: July 13, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Yukako,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Hungary
1 review
0 helpful votes
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Unfortunately there is no option for normal printing or transferring to printable format, please improve on that

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 13, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Tonny,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Sara

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Thanks Noah!
July 22, 2024

Thanks Noah! Keep up the good work! Many are counting on it! It's nice to know if I have any issues or need help of any kind that someone like you will be there to help!

Date of experience: July 12, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Dear Brandon,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Viet Nam
1 review
0 helpful votes
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It good enought to be create, i hope i will get a job after this

Date of experience: July 12, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Meg

ResumeCoach.com Team

Iowa
1 review
0 helpful votes
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Very easy to create a cover letter
July 22, 2024

Very easy to create a cover letter. It is not free like it said it was but I will just cancel it now that I have my cover letter

Date of experience: July 12, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Jeremy,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.

Best regards, Meg

ResumeCoach.com Team

About the Business

Why you should know and use ResumeCoach to create your resume? Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word. You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!