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ResumeCoachReviews 11,009

4.3
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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
351
This company responds to reviews on average within 3 days
Massachusetts
2 reviews
0 helpful votes
Follow Lisa P.
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This was advertised as free reesume builder and I do the work and now you say you are charging me$2.45 but now I see I am being charge $24.89. It makes me feel like this is false advertising & scam.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 20, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Lisa,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lily

ResumeCoach.com Team

Mississippi
1 review
0 helpful votes
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Great product! Use friendly!
July 29, 2024

Quick and easy to produce a quality product. Would use again.

Date of experience: July 19, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Noralyn,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lily

ResumeCoach.com Team

Malaysia
1 review
0 helpful votes
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Easy and fast
July 29, 2024

Easy and Fast to create resume amd cover letter with templates option.

Date of experience: July 19, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Anna,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Oregon
1 review
0 helpful votes
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Thanks for the help!
July 29, 2024

Thanks for the help! I'm 72 and it was super easy to use. It gave great information on how to prepare a résumé for a mature person going back into the workforce!

Date of experience: July 19, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Diane,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Alabama
1 review
0 helpful votes
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Great way to create a cover letter with ease!
July 28, 2024

Great way to create a cover letter with ease! Well worth the cost!

Date of experience: July 18, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Kayla,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Process was easy and user friendly
July 28, 2024

Process was easy and user friendly. Template was simple and easy to follow.

Date of experience: July 18, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Wayne,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Idaho
2 reviews
2 helpful votes
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It said "free"
July 28, 2024

It said "free". Until the end when I had to pay for it. False advertising if I've ever seen it.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 18, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Natasha,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Natti

ResumeCoach.com Team

Maryland
1 review
0 helpful votes
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This was an easy and delightful resume writing experience!

Date of experience: July 18, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Ruth,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Nevada
1 review
0 helpful votes
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Great use of AI!
July 28, 2024

Great use of AI! Loved that part. I just wish that the final product was not squished into one page and the page lines were shown for a regular size piece of paper

Date of experience: July 18, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Heather,

We are grateful for your valuable feedback.

Rest assured that we are working hard to improve our platform to make it even better.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Natti

ResumeCoach.com Team

Arizona
1 review
0 helpful votes
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Great Resources
July 28, 2024

Quick and detailed examples that allow you to build a resumé to fit the person.

Date of experience: July 18, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello William,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Natti

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Great Variety of templates I am looking forward to using it more often to update my resume as needed

Date of experience: July 18, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Yesenia,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Virginia
1 review
0 helpful votes
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It said it was free when in fact you have to pay $3 fir a subscription to be able to download your resume or do anything with it cant even screenshot it

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 18, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Sabrina,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Natti

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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Subscription…
July 28, 2024

I didn't like the fact that I had to pay for a subscription for something that I do on a one-time basis. One time payment would have been better.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 18, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Michael,

We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.

Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via contact@resumecoach.com to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Natti

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Wow
July 28, 2024

Wow - unbelievable. So fast, so thorough, so easy! Thank you!

Date of experience: July 18, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Karen,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Oman
1 review
0 helpful votes
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Great help and support
July 28, 2024

Great help and support. Very easy, reachable and accessible
Thank you

Date of experience: July 18, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Idris,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

North Dakota
1 review
0 helpful votes
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The customer service was wonderful and the resume building process was easy and quick. I will definitely be relying on this to update my resume in the future.

Date of experience: July 18, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Dear Max,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Natti

ResumeCoach.com Team

Louisiana
1 review
0 helpful votes
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Easy to use template, and generated the type of resume I was looking for

Date of experience: July 18, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Rian,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Ohio
1 review
0 helpful votes
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Super user friendly and cheap to create a new resume! Highly recommend.

Date of experience: July 18, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Celeste,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Ohio
1 review
0 helpful votes
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Good
July 28, 2024

Easy and fast very professional looking resume. It took me no time at all to put it together.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 18, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Alyssa,

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Lola

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Very helpful, easy to use with helpful suggestions. The AI use was great

Date of experience: July 18, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Nathan,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Meg

ResumeCoach.com Team

About the Business

Why you should know and use ResumeCoach to create your resume? Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word. You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!