business logo of ReStockIt

ReStockIt

Overview

ReStockIt has a rating of 4.6 stars from 237 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ReStockIt most frequently mention customer service, fast delivery and good experience. ReStockIt ranks 3rd among Office Supplies sites.

service
36
value
2
shipping
2
returns
2
quality
2
This company responds to reviews on average within 1 day

Instant Feedback

174 reviews
How would you rate ReStockIt?
grey star
grey star
grey star
grey star
grey star
Oregon
1 review
0 helpful votes
Follow Wende L.
Unfollow Wende L.
Send Message
Share Review
Report Review

Fabulous buying experience
April 14, 2025

Easy to order and the product arrived quickly. I will order again.

Date of experience: April 4, 2025
Arizona
1 review
0 helpful votes
Follow Peter A.
Unfollow Peter A.
Send Message
Share Review
Report Review

Medium sized BP cuff
April 16, 2025

Hard to find a supplier for Medline products. ReStockIt, had what I needed.

Date of experience: April 6, 2025
Illinois
1 review
0 helpful votes
Follow Eileen W.
Unfollow Eileen W.
Send Message
Share Review
Report Review

Overall experience
April 15, 2025

Quick & easy to order. Received exactly what we needed quickly.

Date of experience: April 5, 2025
New York
1 review
0 helpful votes
Follow Kristina L.
Unfollow Kristina L.
Send Message
Share Review
Report Review

Great toilet paper
April 14, 2025

Easy website and quick delivery! All good, but I don't have time for these long evaluations. Sorry!

Date of experience: April 4, 2025
Kentucky
1 review
0 helpful votes
Follow Betty F.
Unfollow Betty F.
Send Message
Share Review
Report Review

Trapeze Bar
April 18, 2025

Easy to order and delivered in a timely manner, very satisfied.

Date of experience: April 4, 2025
California
1 review
1 helpful vote
Follow Don B.
Unfollow Don B.
Send Message
Share Review
Report Review

REVISIT YOUR POLICIES.
April 18, 2024

FOR MANY YEARS I HAVE FAITHFULLY PURCHASED MY PAPER PRODUCTS AND OTHER SUPPLIES FROM ReStockIt. DURING COVID WE ALL CUT BACK. BUT JUST A FEW WEEKS BEFORE I PLACED MY LAST ORDER I RECEIVED AN EMAIL FROM YOU SHOWING HOW MANY REWARD POINTS I HAD. WHEN I PLACED THE ORDER AND TRIED TO USE THE POINTS THEY WERE NOT AVAILABLE. NOW IT SHOWS ONLY WHAT I RECEIVED FROM THAT ORDERED. DISAPOINTING NOT BEING ABLE TO USE THOSE REWARDS AFTER TAKING YEARS TO EARN.

ReStockIt attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 8, 2024
Cheryl B. ReStockIt Rep
11 months ago

At ReStockIt, customer satisfaction is our top priority. While our Rewards program typically requires customers to maintain activity over the past 12 months to retain their rewards, we understand that circumstances may vary. In cases like this, we're happy to make exceptions and extend Rewards points when customers resume ordering.

Florida
1 review
0 helpful votes
Follow JOSE L.
Unfollow JOSE L.
Send Message
Share Review
Report Review

I bought 10 boxes of paper towels and received 8. I tried to send an email and no reply. Today April 23 I called customer service and explained my situation. The customer representative told me that they delivered 8 boxes and that 2 were missing. A credit would be given for the 2 boxes that were not delivered. I just received an email that stated that 8 boxes were received by Oscar, our warehouse manager. In addition, 1 box was received by Flores. This person does not work in our warehouse and we don't know who he is. How can customer service provide information that does not agree with the information being confirmed in an email?

Date of experience: April 21, 2025
New York
1 review
0 helpful votes
Follow Donald M.
Unfollow Donald M.
Send Message
Share Review
Report Review

Product Variety I Soute Found At Restockit
March 22, 2025

The bright colored magazine holders seemed more bolder than the ones one Amazon. However, placing one or two items in a holder makes it tip over. I'll figure it out.

Date of experience: March 12, 2025
Virginia
1 review
2 helpful votes
Follow Melvin Y.
Unfollow Melvin Y.
Send Message
Share Review
Report Review

INCORRECT DESCRIPTION
April 29, 2025

INCORRECT DESCRIPTION CAUSED ERROR IN MY ORDERING... CAUSING ME TO ORDER A RETURN AWAITING AANY INFO ON RESTOCKING CHG AND RETURN FREIGHT

Date of experience: April 19, 2025
North Carolina
1 review
0 helpful votes
Follow Oren K.
Unfollow Oren K.
Send Message
Share Review
Report Review

Great except delivery was at wrong address.
April 19, 2025

Fed ex delivered to the wrong address. Luckily I was able to retrieve it.

Date of experience: April 9, 2025
New York
1 review
2 helpful votes
Follow Manzar S.
Unfollow Manzar S.
Send Message
Share Review
Report Review

Very high delivery fee. Will try not buy from this vendor in the future for that reason.

Date of experience: April 14, 2025
Texas
1 review
0 helpful votes
Follow Matthew G.
Unfollow Matthew G.
Send Message
Share Review
Report Review

No
April 19, 2025

No thank you - I do not wish to leave a review for toilet paper!

Date of experience: April 9, 2025
Texas
1 review
0 helpful votes
Follow Mel C.
Unfollow Mel C.
Send Message
Share Review
Report Review

Good quality
April 17, 2025

Happy to have found another vendor that can provide the requested product.

Date of experience: April 7, 2025
California
1 review
1 helpful vote
Follow Christopher L.
Unfollow Christopher L.
Send Message
Share Review
Report Review

The pen is the best.
April 13, 2025

I didn't even know I used the pen on the paper and the delivery is so quick and fast. The pen is amazing.

Date of experience: April 3, 2025
Tennessee
1 review
0 helpful votes
Follow Candace C.
Unfollow Candace C.
Send Message
Share Review
Report Review

Rails
April 11, 2025

They were great, and really quick! And I feel better that they are the length of the bed and I know my husband's legs can't fall off

Date of experience: April 1, 2025
Anna W. ReStockIt Rep
3 weeks ago

Hi Candace,

We're happy to hear you were pleased with your order.

Thank you for taking the time to reach out to us.

Best regards,
Restockit

Virginia
1 review
1 helpful vote
Follow George G.
Unfollow George G.
Send Message
Share Review
Report Review

Excellent on Line App
March 10, 2025

My experience with Restockit has been good to date. My only concern has been the online chat, the response to issues is poor. Apparently the best service response is via phone.

Date of experience: February 28, 2025
Florida
1 review
0 helpful votes
Follow Vyona H.
Unfollow Vyona H.
Send Message
Share Review
Report Review

N/a
March 6, 2025

I ordered the boxes, but they didn't get delivered as they were supposed to. But, your customer service went above and beyond and had them reshipped. Thanks so much!

Date of experience: February 24, 2025
Tennessee
1 review
0 helpful votes
Follow Sandra P.
Unfollow Sandra P.
Send Message
Share Review
Report Review

I have an (A-Z tabs) that have been shipped since 2/3/25. What is taking so long? If they are here, why didn't you let me know. There is no problem with the notebook, it works fine.

Date of experience: February 14, 2025
Washington
1 review
0 helpful votes
Follow Roberta D.
Unfollow Roberta D.
Send Message
Share Review
Report Review

I like to have a real person to facilitate my order and they do that.

Date of experience: April 24, 2025
South Dakota
1 review
0 helpful votes
Follow Kay S.
Unfollow Kay S.
Send Message
Share Review
Report Review

SERVICE
May 2, 2025

I like the way the order was delivered in a few hours, not days

Date of experience: April 22, 2025