ReShip

I had to use a service as I live in CA and many websites will only ship to US addresses. I highly suggest you go to their page and use their shipping estimate calculator before you purchase this service. Shipping is outrageous, the least expensive option would only deliver the package in 'approximately 90 days'. And this package was literally going from Portland to Vancouver. Had I known this was what it would cost, I'd have driven to their warehouse to pick it up myself. The next shipping method tier up was $43, more than the cost of the original item. Regardless, this service is the lesser of two evils, as this at least allowed me access to products otherwise unavailable to Canadian consumers. And it does give you the option of cheaper shipping, but only if you don't mind waiting 3 months.

My shoe size was completely sold out everywhere around me but luckily I found them online. But unfortunately since I live in Canada and the site I was purchasing from was US shipping only I thought I was out of luck again. I did a google search and reship.com popped up. I thought it was the answer. But then I read a lot of bad reviews so I was apprensive but still decided to give it a shot. The site I purchased from only accepted US credit cards and luckily reship has an option called assisted purchase. Where u pay them and they'll buy the items for u through there cc. So that was great. It did take them long though and I was not happy with all the extra fees I had to pay. I ended up paying way more for the shoes then I should have. Overall they do serve there purpose if you have no other choice

When I tried to pay I couldn't, I had to send them my ID and credit card info. They did let me pay tho but it took a few days, and the whole reshipping process is kinda slow. My package weighed 3.2lbs but they "rounded" it to 4lbs... And the shipping was crazy expensive, 53 USD to ship to australia while other websites can do it for $20 or $30. Got it done though, just abit slow and expensive

By the moment I'm waiting for my two orders to be consolidated to see how much I have to pay in shipping fees to my location Puerto Rico, Hope to get an Heart attack when they show me the total amount to pay., Also their toll free phone number can't be reached from my location, I contacted them about that issue an your response to me was that this is the only phone number they have to be contacted, but the person who contact me told me that I can get in contact with them via chat or e-mail :)

Like Liam V, I too registered yesterday, paid my registration via PayPal, and was able to log into my account. All subsequent attempts to log in have failed, the password reset facility has not sent me the temporary password it claims to have, I have had no reply to my emailed request for help, and I can't call the published 1-800 phone number because I'm in Australia, not the USA.

Unfortunately I bought an item on Amazon and specified my ReShip address before I realised that my ReShip account appears to be vapourware, so it seems I will not only lose my $5 registration but probably also my $60 item as well.

Come on guys, this is basic stuff.
1) Ensure your web site functions as advertised - if it's meant to send emails, make sure it does!
2) Reply to customers looking for help. Nothing p!$$es people off faster than being ignored when they have problems. Presumably you make money from people using your service... if it's unusable people won't use it and you go broke.
3) Publish a REAL phone number that overseas customers can call - you are after all targeting non-US customers, so give us a number we can actually use!

Edit: As of today (30 Jan) the password reset now appears to be working. I've been able to log in to my management console now. Still no reply from ReShip though to my various pleas for help.

Edit 2 (25 March): It seems that there was an email system failure at ReShip - hence the lack of system-generated emails or responses to enquiries. Once I was up and running I did eventually get my item. On the positive side, they attempted to repackage my item to reduce its size (and hence shipping costs); it didn't actually materially affect the price so they didn't charge me for the repackaging. Thumbs up on that. Also positive was the USPS delivery - only took around 10 days from dispatch USA-Australia, pretty happy with that. Negatives - it took around a week of emails back and forth to get them to do what I asked for, which was a lot of unnecessary delay given that my initial instructions were pretty clear. After asking four times I eventually got an international phone number (not the 1-800 number on their web site which I can't ring)... of course by then it was too late. I see this number is STILL not published on the web site.

So - positives: I got what I paid for, and ReShip's charges were reasonable; negatives: the system failure was unfortunate and hints at poor infrastructure, and administrative delays were unacceptably long. On balance, I would probably use them again.

I got all my stuff quick and easy to Canada that wasn't a problem reship did a good job at that. They just charge for every single thing (package consolidation, processing) it ends up costing way too much money better off with going with something like Viabox that doesn't charge these foolish fees like c'mon man!

Bought a pair of shoes from Dillards and used Reship to have it shipped to me here in Sydney. It came on time and the package seemed to be in fair condition.
I only had a little problem with the service fees but I suppose it can't be helped! Paid $100 to get my shoes shipped here which is pretty damn pricey but oh well!

I've read some reviews about Reship here and there and it seems that they use some sort of 'scheme' where they close your accounts whilst your package is being shipped there due to 'suspected illegal/fraudulent activity' and they'll either ask you to give your personal information such as 'the back and front of your credit cards,' your passport details and etc. which is a little worrying since I'm using their services now to buy a pair of pants from a boutique over in the U.S...

I've had a fairly good experience with Reship but I'm a little worried they'll pull this scheme on me. Hopefully all goes well!