Reservations.com

Persistence paid off! The company agreed to refund all the charges once we had completed our stay at the hotel. I was rather sceptical but they were true to their word and refunded. Just a shame I had to fight for it

I searched on Hampton *******@leessummit and fit reservation.com. I made four room reservations and was unknowingly charged 19.99 for each room. I was not told this was happening. Then, due to an illness, the rooms had to be cancelled. All of a sudden my one room... the most expensive one was reconfirmed and now it was umcancellable. Thanks to the Advocate, my reservations we're cancelled but I have yet to know the dollar amount of credit I will receive. This was not a positive experience for me... and it still could be a nightmare when I see the amount credited... I just do not feel good about this whole thing... from beginning to end.

I don't understand why there has been so many negativity this company has received in this forum. Let me share my experience. I had planned to surprise my best friend by booking us all a holiday to Las Vegas. I tried booking hotels on various sites but they were all either too expensive or didn't have the kind of deals I was looking for. Then I came across Reservations.com. We stayed at the Four Queens Hotel at a great price, because we got an offer.

Service from staff was not great. The hair dryer affixed to the wall started to burn up. Called the front desk, and they said it was usual that this would happen, but try again. I tried to get our bill from the front desk and they said that they could not do this. What? Also, in the morning of our last stay the smell of sewer was overwhelming. By and large I would not recommend this hotel. PS the breakfast buffet however, was EXCELLENT

My friend & I had planned a week's trip to New York. Unfortunately, we had to cancel the trip because I caught the flu and there was no way I could travel while being sick. We thought it would be a hassle to go through the cancellation process. On the contrary, the customer service executives at Reservations.com were quite helpful and made the cancellation process hassle-free for us. We even got a refund!

After a bad experience with Reservations.com, them double charging me and refusing a refund- I posted negatively about them here. I was contacted privately and offered a refund. Their service department is not nice to work with but they did Indeed, after much back and forth, fully refund my money.

Sincerely speaking, reservation.com is a great website to book your hotel, I have the best experience, their staffs are professional, very hard working with optimum satisfaction. He gave advices and offered options. The booking process was fast and done immediately. Highly recommended.

We checked in before a wedding we were going to that evening, upon our return around 10:30 pm there was no parking spots, myself and another couple coming back that evening headed to the front desk to ask where we could park and were told the only option was to go to a sister hotel down the street and see if we could park there, that was not an option seeing how we'd have to walk back in the dark in an area we knew nothing about. We parked on the street. Not happy...

I've been hesitant in using booking sites to make hotel reservations but Reservations.com made it all easy for me. They have instant booking confirmation on the hotel of my choice. Not just that! I also saved a lot on their hotel deals!

Out of all the booking sites out there, I tried Reservations.com after several of my friends swore by it. True to what they said Reservations.com didn't disappoint. Glad I booked my hotel here during a short vacay we had at Miami!

I had some questions during the booking process and I was relieved when they had a customer service available. It's 24/7 so it doesn't matter what time you book. If you've got a question or a concern about your booking they'll get to it pretty quick.

Booking at Reservations.com is the efficient way to get most out of your vacation. By using their site, you get to choose from a long list of hotels that fits your budget. Or if you are lucky enough, you can find a 4 or 5 star hotel at a discounted price! Be wise, be smart book at reservations.com!

I have found a hotel booking site that I'm going to be sticking with for a pretty long time. Reservations.com is that good. They offer great hotel deals and show you plenty of hotels to choose from too.

We paid over 200 a night to stay and had to pay another 20 dollars a night to park. At times the vallet was so backed up it would block the entire driveway and you could get out of their parking lot. Everyone was very friendly though.

The staff at this property was very accommodating and friendly. I was looking for a reasonably priced location that was centrally located to our activities and the reason for our visit to Nampa.
Physically this property has seen better days. Some TLC for the building would do greatly to match the staff.

When it comes to booking hotels, Reservations.com is my best choice. This is my third time to use their site and all of the bookings went smooth. Believe me, you won't be disappointed!

Had a problem with a reservation. They booked the wrong date that i gave them. After a few phone calls and emails the problem was resoved to total satisfation. I will give them an other try as i always believe in second chances.

Good news. My Jabber (and Trip Advisor) review appear to have gotten a response from Reservations.com. They fully refunded their fee and the overcharge for our stay at La Quinta in Terrell Texas. I am very pleased. I only wish they had been so responsive without my having to post my negative reviews.

My girlfriend and I are in a long distance relationship right now because of my work and I come home once a month. We love to do staycations and Reservations.com has helped us a lot! Room rates are reasonable and booking process is easy!

Overall Im happy. Customer service is not bad. Hotel I stated was not extraordinary.
But these procedure are impressive.

Service is OK. First time I've booked with resarvations.com and I am impressed. You can be as vague or as particular as you like. Are on my favorites list.

I found an easy hassle free booking system. No problems or dramas. Staff very helpful on the phone. Would not hesitate to book through resarvations.com again for another holiday.