Resellerratings

Don't use reseller ratings unless you plan on being with them for ever. I used to them for a number of years and gained around 3500 reviews with a 4.7-4-9 aggregate rating. I stopped using them and one person created a single review more than a year ago and the aggfregate rating that shows in the search result is 2 stars out of 5. This goes beyond bad practice and is just plain fraudulent. There is no way the aggregate is a reflection of the 3500+ reviews obtained when I was with them.

I had an absolutely horrible experience with a business and left a review explaining my poor experience. It was removed within a week with no explanation. I would not trust a review or a rating from them as they remove at least some of the negative reviews.

This rating site sucks. They keep giving me some unknown reason to not allow me to rate anything. And guess what? They have NO telephones nor emails listed on their website for you to try to find out why! BEWARE of companies that defend themselves from you by not letting you access them by phone. They tend to be you fake friends, claiming they care for customers but aren't serious enough to have a decent customer service.

We were trying to setup there reviews collecting for 2 years and we weren't successful.

The second you sign the contract with them their is nobody to talk to. And when you try to cancel you need to give a 90 days written notice but the second you cancel you dont get access to your account

Before making a purchase from Ideastage.com, I researched the company on line and saw 4.5 stars listed for them at resellerratings.com. Fortunately, I actually looked at the reviews. There were 13 reviews, most of them a 1 rating with 2 that were a 5 rating. If you do the math and average the 13 reviews, they should have received a 1.92 star rating.

Resellerratings.com claims to have their own method of assigning stars to a company but if they rate Ideastage.com with 4.5 stars and the actual average is 1.92 stars, I certainly will never use resellerratings.com again!

I attempted to post a negative review for a vendor who took my money for something they don't have to sell me. After a short runaround, the review has been removed from the ResellerRatings.com site - both public viewing and my site account profile! In view of this experience, I don't consider any of the published reviews to be reliable.

Basically ResellerReviews is run by scammers. It's a business designed to push businesses into paying for their services.

You buy their service and you are allowed to position your best review at the very top of, every page of your reviews. Even if it is years old.

Don't buy their services and they bring old bad reviews up too the top as if they were just written. I have seen reviews 12 years ahead of good many reviews.

They do this in an attempt to hurt the business into buying their services.

Just try leaving a review for them. They block it. Just Dishonest.

From reseller ratings sales:

Our review scores IN GOOGLE AND ON THE DASHBOARD are not a straight average. They're weighted on recency over the past 12 months — and to add to this, you've only collected 8 reviews since May of last year. All of them were 1/5 except one, which was a 2/5…
When a company stops collecting active reviews, which you did when we did not respond to my renewal emails and therefore access was shut off, you expose yourselves to only "organic" reviews. Organic reviews, or reviews people go out of their way to leave, which they typically only do after a negative experience, will bring down your score. I suspect that this is what has happened in your case.

Also, our relationship with Google for over 10+ years has afforded us this strong SEO presence. It's a big part of our value.

If you'd like to begin collecting reviews again, I would be happy to help you get that arranged. As always, let me know how I can help…

They post bad reviews of your website so that you have to pay to get them removed and then once they take your money they won't cancel the service or answer the phone or answer any emails. Scam alert.

ResellerRatings uses fake and "unverified" 1 star reviews to exploit businesses into paying their ridiculous. Looks at a lot of their one star ratings, they don't have their verified purchase badge on them. Not only that, but they weight bad reviews heavier, so they are intentionally misleading buyers to believe negative things about businesses that don't pay for their "service".

They are apparently a paid site that only reviews products from companies that pay them. They overload positive reviews for companies that pay them, while only publishing negative reviews from paid company competitors. One of the colluded schemes is for companies to give free lesser products to customers who make large purchases before the products even arrive. Companies can also pay Resellerratings to cherry pick negative reviews of their competitors from from other sites and publish them. Crooks. They dupe people into buying junk based on skewed reviews!

The site allows anyone to write a review of any vendor without any verification of the facts. However, the vendor cannot flag reviews as inappropriate or dishonest without paying them for that right. Even when there is a privacy violation (by calling out employees by name) or bullying of those employees, there is nothing you can do until you pay.

My company has done many hundreds of thousands of successful transactions over the last few years and we have 75 bad reviews on this site. We look like a horrible company there because I have refused to pay the $10k+ per month they want to make us look better.

How is this legal?!

ResellersRatings.com uses unverified information to mislead consumers. They will not allow websites to ask their customers to write reviews unless that website is paying for ResellersRatings services. This site is a scam and does not hold any creditable weight. Their practices should not be allowed as they purely a scam that hurts small businesses.

I was intent on buy a laser machine from a laser company. I found one that used Reseller Ratings for reviews - Camfive. The laser reviews I noticed half of their 57 reviews were completed in the last month. They all were 5 star giving them a 10/10.
But, you could tell they were all vague and over-the top. I can't prove it, but it is quiet obvious they are cherry picking or just manufacturing fake reviews.

Do not recommend! If you stop paying, you lose access to reply to reviews. I have 143x 5-star, 6x 4-star, 0x 3-star, 1x 2-star, 2x 1-star reviews over the lifetime of my account and after I stopped paying ResellerRatings changed my overall rating to 2.5 stars. My actual average should reflect 8.72/10 and 4.3-stars overall.

This is extortion and fraud!

ResellerRatings.com runs a public forum for (supposedly) rating merchant performance. The merchant, however, isn't considered part of the public unless he ponies up ridiculous amounts of money.

Unless a merchant pays them something, they're not afforded the privilege of responding to public comments. Further, those that do join at the low low price of $29.00 a month, won't see that number for very long, as many merchants have reported that they jack up the monthly rate to $299, $499, $?, the sky is apparently the limit.

There are much better alternatives for consumer reviews than ResellerRatings.com, including this very site.

And, if you're a merchant, since Google is now utilizing reviews from places other than ResellerRatings, there's zero reason to participate there any longer. Stop sending your customers there to leave reviews. Send your customers to Trustpilot instead, and Google will begin excluding the reviews on ResellerRatings and picking up those left on there. No activity on ResellerRatings equals removal of those reviews from Google Shopping.

Lastly, if you're skeptical, just Google "resellerratings.com extortion" and you'll get a better understanding of how others feel this company operates. Heck, there are even videos on YouTube examining their practices.

These people promote low scoring reviews and weight low scores and recent reviews higher. Since nobody uses their stupid site, a single bad review is enough to tank an otherwise stellar rating. Use a more reputable reviews site like google reviews, yelp, tripadvisor if you want to get accurate info.

This website is nothing but a scam for business owners. I don't get very many angry customers with my business, but when I do and they put in a review on reseller ratings, then either I can pay money to respond or suck it up. Even if the customer is lying. Which a few of them have. I only put 1 star... well because you have to put a star. I would give them zero stars.

This site, and the people who run it have a long history of dishonesty. They used to charge $29.99 per month for their service and then, without notice or warning, they raised our rates to $500 per month. They offered no explanation or advanced notice. Just a spammy email announcement claiming "exciting new features". It was a total bait and switch.

Now, they've modified their algorithm to artificially weight recent reviews in an attempt to force businesses to continually push consumers to Reseller Ratings to write reviews. It is slimy. And, to top it off, they are reporting incorrect, deceptive review data to Google.
They represent everything wrong with 3rd party review sites.

Here is what I was going to send them

Your site is a pain to use. I was going to review zenni optical but you needed me to long on through Facebook (that's obtrusive, one more reason I should delete that $#*!) or through email. Maybe I have an account with you? Your sign up and log in button are the same. If you are phishing for my passwords tough $#*!. I only use that password for accounts that I never plan to access again.

Yes, I was so irritated I actually wrote you an email.

Was sending flowers to my daughter for her first day of her new job. I ordered from their website and as you can see what I thought I was purchasing is NOTHING like what she received. Does that look like $61.00 arrangement of tulips? I have written four very long emails and have gotten responses like this.
From Maria Aranza (if that is her real name)
On the order that was placed, and its actually on your invoice, it is established the next thing:
** Vase arrangement of mostly purple tulips with some white tulips. **
10 Stems
Similar as possible, same look and feel
*** **** **** ****
And in our policies we also establish this:
**
-The arrangement shown online is a one-dimensional front facing picture that shows all of the flowers in full bloom, this is why it looks bigger or fuller.
Therefore, your order has been approved and meets the Product Description. -
**

We regret that you were unhappy with the receipt of your order. Thank You for your patience, have a nice day.

SERIOUS? I never asked for 10 tulips. And do those look purple to you? Do those look like fully bloomed tulips in the photo they have on their website like they say. I can clearly count to 20 and that is not what we got.

I will post this everywhere I possible can. Thank you so much for your quality Ava's, WHAT A BAIT AND SWITCH RIP OFF. ALSO GOING TO THE BETTER BUSINESS BUREAU.

As far as all of the good ratings they show... obviously when the call center who takes your order has nothing to do they are paying them to write bogus reviews.

BUYER BEWARE. JUST KNOW THAT I AM NOT DONE EXPOSING THIS.

Had a couple of unreasonable customers leave bad reviews... have no easy way to contest and reply to the reviews publicly... Seems like they just want to have merchants sign up for a paid plan... Completely wrong...

Should be just as easy for the merchant as it is for the customer to post each version of the story...
ResellerRatings is biast and its sad that big companies Like Google are working with them...
I prefer Trustpilot...

These guys are a joke and an insult. They contacted me to solicit a review of a recent purchase I have made from a company that apparently is dumb enough to use them. After spending about 15 minutes typing up the review I could not submit it fully because I did not have a resellerrating.com account and offered me to create one and give up personal information for the privilege of responding to their spam. Are you for real? Get lost.