• Represent

Represent

Overview

Represent has a rating of 3.88 stars from 404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Represent most frequently mention customer service, good quality, and different campaigns. Represent ranks 22nd among T Shirts sites.

  • Quality
    28

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
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What reviewers want you to know

Positive highlights

  • Hi, i want to thank you represent for their excellent customer service.

Critical highlights

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How would you rate Represent?
Top Positive Review

“They live up to the name represent!”

Krystal F.
7/29/19

I received my camp America shirt earlier than expected for starters. I came across this brand through Vic mensa's ig page & immediately loved what Represent does. I will be purchasing again! I am a fashion designer so I look forward to maybe working with them in the near future :)

Top Critical Review

“Worst customer service I've known. Completely avoid”

Spencer B.
8/17/23

Ordered £400 worth of stuff and kept 3 items totalling £140. However they are trying to charge me £215 which for one is illegal. Refusing to refund the size 8.5 trainers that I sent back. They don't reply and if they do it's rude and blunt. Scam artists to be honest.

Reviews (404)

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Reviews that mention popular keywords

customer service (64)
Thumbnail of user leaht20
1 review
0 helpful votes
July 8th, 2017

Cool shirts that support great causes make for a winning combination. The prices seem a little high to me, but I know I am supporting causes I choose. Will order again.

Thumbnail of user ellynm1
1 review
0 helpful votes
October 3rd, 2017

The products I've purchased from Represent have come out in top quality and I love everything they stand for. It does take a while for products to be shipped to Australia, but seeing them come in the mail and even trying out the clothing merchandise is worth the extra wait time.

Thumbnail of user robertf114
Sandra S. – Represent Rep

Hey Elly, Glad to hear that your order made you happy, thanks a lot for the review! Have a great day :)

Thumbnail of user jenniferm714
1 review
0 helpful votes
June 4th, 2018

Cool idea to do a fundraiser or fundraising event. The products were received as described. Shipping didnt really take too long either.

Thumbnail of user robertf114
Sandra S. – Represent Rep

That's great to hear, Jennifer, thanks for your review! -Stepan

Thumbnail of user destinyd10
1 review
1 helpful vote
June 22nd, 2017

I have ordered every shirt that Jared Padalecki has done for #AKF. I have found Represent to be very helpful when contacted, I have also found every shirt I have ordered was of good quality. Some of my shirts are now over 2 years old, they look exactly as they did when I purchased them. (I wear all of them often)

Shipping takes time on these, based on campaign, how long it runs etc. Represent makes you very aware and keeps you up to date as to when it is, printed, packaged, and shipped through e-mail. Once shipped they send you a track via e-mail.

I have ordered shirts for other people as well from each campaign, never had an issue with them getting them, or not being happy with the quality...

I also really like that Represent works with all the Supernatural cast to raise money for #AKF or any of there causes. The shirts are exactly as I order them every time, correct size, color etc. I just got confirmation that Mark Sheppard's shirt has shipped. I have never ordered one from him but I am sure I will be pleased. Keep up the great work!

Thumbnail of user sabrinam54
1 review
1 helpful vote
October 8th, 2017

My shirt took awhile to get here, but thats understandable considering I live in a different country. Great product.

Thumbnail of user robertf114
Sandra S. – Represent Rep

Hi Sabrina, Thanks for your review! Glad to hear you were satisfied with what you bought, we're constantly working on improving our services, so we also very much appreciate this feedback! Stepan

Thumbnail of user johnn408
1 review
0 helpful votes
June 25th, 2018

I ordered 2 times from this site and the first order showed up almost 2 months from the shipping date from us to germany shipping the the second order came seperate and the longsleeve was shipped earlier than expected and got to me in 8 business days and the hat came 15 days later because the shipping would have started 21th longsleeve 15th and cap 30th overall the support is good the site is good the payments maybe add another payment method to the site^^ thats all

Thumbnail of user robertf114
Sandra S. – Represent Rep

Hi John, thank you so much for your review and feedback! I am so sorry that each of your packages arrived in a different timeframe. I hope it was not a big complication for you ant that you love all of your items! :) Best, Betty

Thumbnail of user lisaj160
1 review
0 helpful votes
June 26th, 2017

Love the softness of the shirts. Love being able to wear my Supernatural stuff, or the AKF stuff. Some of the shirts feel like they will wear out soon, although I still have them a year later.

Thumbnail of user maisieb3
1 review
0 helpful votes
July 10th, 2017

I haven't used it much, but it's already high on my list of favourite websites. It has cool items and you get great service

Thumbnail of user robertf114
Sandra S. – Represent Rep

Hi Maisie, thanks for your review! If you have any ideas how we could improve things, feel free to reach our to us at orders@represent.com anytime :) Thanks, Stepan

Thumbnail of user andrewm536
1 review
0 helpful votes
December 27th, 2018

I got the wolfpack hoodie for my daughter for her Christmas present and she loved it. Great quality on making and the logo is cool. I would like a logo that was sowed on but this works.

Thumbnail of user robertf114
Sandra S. – Represent Rep

Hi Andrew, we are delighted to hear your daughter loved the present we made for her! Also, thanks for the feedback! We mostly do printed designs but we are working on adding other decoration methods as well. Happy New Year! :)

Thumbnail of user ninas47
1 review
0 helpful votes
October 2nd, 2017

The item was delayed beyond the date stated when the order was placed, but I was sent an email informing me of the delay and then was sent another email a few days later when the item was shipped. The item arrived in good condition. It was great quality and was just as pictured online. I would definitely order from them again!

Thumbnail of user robertf114
Sandra S. – Represent Rep

Hi Nina, Thank you so much for the feedback, we'll do our best to improve this in the future! :) Best, Stepan

Thumbnail of user danad52
1 review
0 helpful votes
June 28th, 2017

I've ordered several shirts from represent.com. I love being able to help out with different campaigns. My only complaint is the style of shirts offered. The offer a tank, which should be unisex, but it has a man's cut in the side and arm. As a woman with a larger chest, in order to remain decent I will have to wait a shirt under the tank. Soft of defeats the purpose of a tank.

Thumbnail of user samuelr42
1 review
0 helpful votes
September 8th, 2017

Although pricey, I thought my merchandise was very worth the cost and enjoy all the products I've ordered.

Thumbnail of user robertf114
Sandra S. – Represent Rep

Thanks for the feedback, Samuel! We appreciate you took the time to drop us a review :) Thanks, Stepan

Thumbnail of user theresan6
1 review
0 helpful votes
May 5th, 2017

Hey if you're looking for a good tee shirt or other merchandise than this is a good site now do take into the fact that if you are placing a rather large order the shipment will come later as they do it all in one shot. But as for the quality of the shirts and other things I can say that they are great quality compared to other brands. And the customer service is great they got back to me right away when I ran into an issue I will definitely be buying more from this company.

Service
Value
Shipping
Quality
Thumbnail of user robertf114
Sandra S. – Represent Rep

Hi Theresa, Thanks very much for your nice review and constructive feedback! Glad to have you as a customer :) Best, Stepan

Thumbnail of user ddd25
1 review
1 helpful vote
May 18th, 2017

I think represent has cool shirt designs and I like the fact that most all give a portion to charity. I would recommend to my friends. The only reason I left of one start is sometimes the price seems high. Maybe for some shirts if a little more went to charity i'd be willing to pay the price. Others like Rainn Wilson's campaign, i'm happy to buy shirts from

Thumbnail of user robertf114
Sandra S. – Represent Rep

Hey! Thanks so much for the constructive feedback! I understand with the price... it also sometimes depends on the celebrity's team and the particular campaign. Just make sure to follow their social media, as sometimes you can find promo links to our campaigns there. :) Have a great day! Best, Stepan

Thumbnail of user adamb421
1 review
2 helpful votes
February 22nd, 2019

Ive ordered multiple things from Represent, granted all of it pewds merch. The only problem I've had was my pew news long sleeve shirt had a printing error and the pew news logo was missed. I took a pic and sent it to them and within 24 hours I got a full refund and got to keep the shirt even though they just missed a small part of the printing. Am I disappointed my pew news shirt doesn't say pew news? Yes Am I super impressed with all my other merch and fast af customer service? Hell yes! I just got in the 80 mil club hoodie and it's the nicest hoodie I've ever owned. Super thick, very soft material inside, perfect size and the quality of the print is amazing. Much better quality than teepublic's merch who's prints start cracking after two or three washes. TLDR; Amazing quality of clothes and print job on top of epic service.

Thumbnail of user robertf114
Sandra S. – Represent Rep

Thanks for your awesome review, Adam! We're extremely happy to read this... :) Hope you will return us soon! :)

Thumbnail of user cynl2
1 review
0 helpful votes
June 29th, 2017

Great, super soft shirts that fit. If you're in a fandom, this is the place to go. Except when it's your favorite and you wear it all the time. Then the logo wears off and it starts pilling, even though I wash but never put it in the dryer, just hang dry. And you can't get another one. But it's still soft!

Thumbnail of user cyanr
1 review
0 helpful votes
July 24th, 2017

All ends held up on their part. Very satisfied! Piece came very fast and complete. I will gladly order from them again!

Thumbnail of user robertf114
Sandra S. – Represent Rep

Hi Cyan, Thanks for your review, it's very nice to hear... :) Best, Stepan

Thumbnail of user regant2
1 review
0 helpful votes
May 27th, 2018

I didn't have any issues with checkout, it was super smooth and intuitive. I appreciated the ability to edit my order after the fact, since I needed to change my shipping address. I would have liked to be able to add to my order after checkout as well, instead of having to make multiple orders. In my case, my mom decided she also wanted to support the same campaign by buying a tshirt, and I had to go in and make a second order for that. I'm not sure if what I'm asking is even possible, but maybe with a reconfirmation of the card number it would be? Anyways, its a great site with a great goal.

Thumbnail of user kats62
1 review
0 helpful votes
August 12th, 2017

This was my first time ordering from this company and I had an overall good experience! The shipping took a little longer than I expected and tracking it was a little confusing but other than that I had no problems! I would order from here again.

Thumbnail of user robertf114
Sandra S. – Represent Rep

Hi Kat, Thanks for your review & feedback! We're constantly working on making the experience better and better, so this is very valuable for us. Thanks and have a great day! Best, Stepan

Thumbnail of user mariap159
2 reviews
1 helpful vote
June 25th, 2017

The shirts are of good quality, the shipping is on time and the customer service is amazing! The shirts run big (at least imo) so I had to get a new size. They replied quickly and fixed had the new one out and to me faster then I had expected.

Thumbnail of user kaitlinb6
1 review
0 helpful votes
July 12th, 2017

I ordered multiple supernatural shirts and they misprinted one so they are sending me a new free one but they take forever to get here! And the tracking updates are no help at all. Overall the shirts were worth it tho.

Thumbnail of user robertf114
Sandra S. – Represent Rep

Hey Kaitlin, Thanks for rating us here at SiteJabber and for your feedback! We're taking it to heart :) Best, Stepan

Thumbnail of user nicoley14
1 review
0 helpful votes
August 26th, 2017

I thought shirt was a bit thin but overall package was plastic bag, shirt came folded inside and wasn't damaged thankfully. Quality of shirt was great though. Bag was easy to rip open due to the precut dotted lines, so no scissors needed! YAY!

Thumbnail of user robertf114
Sandra S. – Represent Rep

Thanks so much Nicole, thanks for your detailed review! We're appreciate this feedback very much <3 Best, Stepan

Thumbnail of user macl18
1 review
0 helpful votes
June 28th, 2017

Great site to find good merchandise for whatever worthwhile cause is your cuppa tea! I've been back several times and will continue to enjoy this site!

Thumbnail of user robertf114
Sandra S. – Represent Rep

Hi Mac, Thank you! Happy to have you as a returning customer! If you have any comments or suggestions, feel free to drop us a line anytime at orders@represent.com :) Best, Stepan

Thumbnail of user lenork
1 review
0 helpful votes
June 26th, 2017

Everything I have ordered has been shipped in a timely manner and the product has been neatly folded. Emails are sent letting you know when your product is shipped and a link for tracking your order

Thumbnail of user timc116
2 reviews
0 helpful votes
May 20th, 2017

My daughter loves this site. I wasn't happy with the wait for the tee. But other than that great tee.

Thumbnail of user robertf114
Sandra S. – Represent Rep

Hi Tim, thanks for the feedback! We're able to ship reasonably fast, but for some campaigns, the orders go to fulfilment all at once first after the campaign ends. Some campaigns are however set up as "instant buy" and for those the orders are fulfilled straight away :) Thanks a lot for your review and have a great day! Best, Stepan

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From the business

Show the world what you stand for!

Choose from various celebrity designs and support an important charitable cause! Represent has launched campaigns with dozens of celebrities including Arnold Schwarzenneger, Kobe Bryant, Jared Padalecki, Ronda Rousey, Leonardo DiCaprio, Maisie Williams and many others. Proceeds raised have helped charities including Planned Parenthood, Save the Children, Autism Speaks and also those that focus on awareness of ocean conservation, national diasters and tragedies, and fighting against depression, self harm and suicide.

You can also use Represent as a crowd-selling platform that enables anyone (including you!) to create and sell custom merchandise with no upfront costs.

Company Representative

Thumbnail of user robertf114
Sandra S.
Typically does not respond to reviews

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